Search 135 Results

Can't Find What You Are Looking For? Sign In Now
You are currently not logged in and some search results only show up if you login.

How to Connect to MavLABS

  1. Knowledge Base
  2. Software and Application Support
  3. MavAPPS/MavLABS
:  Click on Connect and the following dialogue box will pop up: On Windows computers:   (NOTE: ab1234cd is used as an example StarID) On Mac computers: Enter campus\Star ID

Guest Wi-Fi Access

  1. Knowledge Base
  2. Network and Communication
a StarID. It allows access to the Internet and to services on campus that are accessible to the Internet. Most internal services such as MavDISK or ISRS are not accessible on the MavGUEST Wi-Fi

Manually freeze/thaw machines in Deep Freeze

  1. Knowledge Base
Overview How do I thaw a Deep Freeze machine?  What are the keyboard commands to thaw or freeze a Deep Freeze machine. Resolution Windows Log into the Windows. Press Ctrl, Alt

Installing Mathematica on macOS for a Personal Computer

  1. Knowledge Base
  2. Software and Application Support
Mathematica installer for Mac. Go to Downloads or where ever your browser or you download the file to. Double-click on Mathematica_13.1.0_BNDL_WIN_EXP.dmg Note:  The file name may be

Connecting to Krypton

  1. Knowledge Base
  2. Email, Calendar, and Storage
  3. Krypton
Question How do I connect to Krypton?  How do I use putty on my windows machine to connect to putty?  How do I access Krypton from my mac? Overview File Uploading: The hostname for the

Malware Removal - Personal Devices

  1. Knowledge Base
  2. Software and Application Support
://www.malwarebytes.org/mwb-download/ Click on Download Free under For Windows or For Mac if you are using a Mac Select personal or work computer To begin the setup, click

Removing Malware with Malwarebytes' Anti-Malware Software

  1. Knowledge Base
  2. Software and Application Support
download from http://www.malwarebytes.org/mwb-download/ 2) Click on Download Free under For Windows or For Mac if you are using a Mac 3) Select personal or work computer 4)To begin the setup

Turn Off Automatic Teams Meeting

  1. Knowledge Base
  2. Email, Calendar, and Storage
are using below and complete the steps to adjust your settings. Windows Mac Web Android iOS (iPhone/iPad) Credit/Reference Windows To turn off automatic online meetings in

MavAccess

  1. Knowledge Base
  2. Accounts and Access
Question What is MavAccess? Overview MavAccess is an online accommodations system that is used by Accessibility Resources. Issues with students inability to login to this resources should be referred to Accessibility Resources.

Azure Downloads Fails to Install

  1. Knowledge Base
  2. Software and Application Support
Question What can I do if my Azure download fails? Overview If you are experiencing issues with software downloading through Microsoft Azure Education, please contact Microsoft directly for support on their Plans Support website. Request Help

Slow Speed Using VPN

  1. Knowledge Base
  2. Network and Communication
  3. VPN
campus   NOTE: Some Mac computers will have slow VPN service if IPV6 is enabled   Request Help

D2L Brightspace: Recommended Browser

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
Question What is the recommended browser to use for D2L?  Overview Avoid display issues by using a supported web browser when accessing D2L Brightspace: Mozilla Firefox web browser is

Adobe Error - You Don't Have Access to Manage Apps

  1. Knowledge Base
  2. Software and Application Support
  3. Adobe
machine. Then follow the steps below.    Navigate to the following location Windows: C:\Program Files (x86)\Common Files\Adobe\OOBE\Configs\ Mac OS: /Library/Application Support/Adobe/OOBE

Microsoft Teams - Quit or Sign Out

  1. Knowledge Base
  2. Software and Application Support
Overview How do I close or sign out of Microsoft teams?  Resolution If Teams is not responding or having issues, it may be necessary to close the program. Right click over the Teams

Adobe Acrobat is Asking for a Login/Trial Period

  1. Knowledge Base
  2. Software and Application Support
  3. Adobe
Question What can I do if Adobe is asking for a Login/Trial period?  Overview Please see Adobe's Website and follow the steps to try to resolve the issue   Request Help