Search 374 Results

Can't Find What You Are Looking For? Sign In Now
You are currently not logged in and some search results only show up if you login.

Forward email in Office 365

  1. Knowledge Base
  2. Email, Calendar, and Storage
  3. Email
the address you entered if it is correct or not and there will be no way of recovering the email.  Either select that option to Keep a copy of the forwarded message or verify the forward works

Windows Printer Installation Verification

  1. Knowledge Base
  2. Hardware, Device, and Printing Support
it appears to be the same model as the network printer you need to delete the printer by right clicking and selecting Remove device   It is important to remove any duplicate printer to

Respondus: Enable Respondus LockDown Browser

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
Question  How do I set-up LockDown Browser? How do I add Respondus to Quizzes in D2L Brightspace? Overview Respondus LockDown Browser is a custom browser that locks down the testing

Zoom Phone Assistant Frozen

  1. Knowledge Base
  2. Phones, Conferencing, and Collaboration
  3. Zoom Phones
If zoon phone widget is frozen on your computer screen try the below steps   Reinstall via the CleanZoom install steps below and let us know how it goes:   To remove Zoom

Log into the Mav Life App as a Current Student or Employee

  1. Knowledge Base
  2. Software and Application Support
and conditions of the app    Troubleshooting Tips:  Forgot Password: If you forget your password, go to starid.mnsu.edu to reset your StarID password.  Account Issues: If

Posting Content in the Mav Life App as a Department

  1. Knowledge Base
Campus Cloud portal   Enter your email and password and click “Log In.”  (Your email is your University email address (usually FirstName.LastName@mnsu.edu) and the password is the password you

Yealink Desk Phone Installation

  1. Knowledge Base
  2. Phones, Conferencing, and Collaboration
  3. Zoom Phones
Question How do I install (cable) my new Yealink desk phone?  Overview Your new Yealink Desk Phone phone is now ready to use. Before your Yealink phone is plugged in, you can use the Zoom

D2L Brightspace: Discussion Topics/Forums Not Displaying for Students

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
Question Why can't my students see discussions forums/topics in D2L? Overview If students report that they cannot see a Discussion Forum or Topic, sometimes this is due to Availability or

Perceptive Content / ImageNow Assign Web Role

  1. Knowledge Base
  2. Software and Application Support
  3. Perceptive Content/Image Now
IMAGENOW web role name Select Add Checked Web Roles Note: Will take 2-4 hours to create the new ImageNow account. Once account is created it will be searchable in ImageNow by StarID only.   Request Help

Quick Start Guide for Zoom Phone

  1. Knowledge Base
  2. Phones, Conferencing, and Collaboration
  3. Zoom Phones
Voicemail Record Voicemail Greeting Voicemail Pin Reset Sending SMS (Text Message) Top Training Videos Basics: What is Zoom Phone? Zoom Phone App Tour (Softphone

FlexSync Classroom: Use Share Screen to Improve Laptop Image Quality for Zoom Participants

  1. Knowledge Base
  2. Teaching and Learning
  3. FlexSync
Question How do I fix the fuzzy illegible screen sharing that my zoom participants are seeing?  Overview Requirements: Zoom client must installed on your device. If it isn’t already

D2L Brightspace: Page automatically scrolls down or jumps down

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
message. Click the Fix Connection links and/or click the Allow button to sign in to the widget. About Request Help The Request Help widget is available to Instructors. You can find it on the main

D2L Brightspace: Export/Import a course package

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
will receive a notification in the Update Alerts when it has completed." Click the Done button. When the export is ready, click the Update Alerts bell icon in the minibar. Click the Export

Setup Outlook with a Department E-mail Account

  1. Knowledge Base
  2. Email, Calendar, and Storage
  3. Email
Enter a name for the profile.  This is used to identify the account Clear the Email Address: box and enter the email address you want to add Enter your StarID password in the Password and Retype

MavPRINT Two-Sided Printing

  1. Knowledge Base
  2. Hardware, Device, and Printing Support
  3. MavPRINT
Question How can I print single-sided pages or two-sided printing on MavPRINT? Overview MavPRINT will print on both sides of a sheet of paper by default. This is called two-side (duplex