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Hardware Standards and Replacement Cycles for State-Owned Computers

software security standards. This is in alignment with the Minnesota State Board Policy 5.23.1.5 Security Patch Management.   Operating systems such as Windows and macOS specifically require

Microsoft Copilot Requirements

artificial-intelligence ... What are the requirements for Microsoft Copilot and how can I access Copilot? Information on Copilot is available here. https://services.mnsu.edu/TDClient/30/Portal/KB/ID=1157 Microsoft Copilot

Adding and Managing Contacts

Question How can I add an external contact or manage my contacts?  Overview How to view the Contact Directory on Zoom App: Sign in to the Zoom desktop client.  Click the

Using Your Yealink Desk Phone for Zoom Meeting Audio (Companion Mode)

setting up a Zoom Meeting button on your Yealink desk phone. This is referred to as Companion Mode. When companion mode is set up, your Yealink phone works in conjunction with your computer to be

eduroam Wi-Fi: Connect with iPhone (iOS)

Question How do I connect to eduroam from my iPhone? For more information please visit our Eduroam Page. Overview eduroam is the preferred secure Wi-Fi network for all students, faculty and

D2L Brightspace: Data Requests

Question How do I get D2L Brightspace data? Overview Description of Service Category  IT Solutions provides raw data from D2L Brightspace Data Hub. Requests may include faculty access to

P-card FAQ

This article covers P-card management in Workday, including reconciliation of transactions, approvals by supervisors, transitioning from Wells Fargo to U.S. Bank cards, and instructions for requesting or replacing a P-card. ... View more p-card information on The Fountain. Where and how do I reconcile my p-card? All p-card transactions are now reconciled inside Workday through the expense feature. View this Job Aid

SMS (Text Messaging) FAQs on Zoom Phone

Frequently Asked Questions for Zoom Phone SMS Texting This is intended for Staff and Faculty Accounts Only. This is not for Student Zoom Accounts. *Please note that Minnesota State University

Video Captioning

Question How do I request captioning? Overview Guidelines and information to submit your captioning request: Contact IT Solutions through one of the following: Self-Help

Optimizely: Web Image Sizing, Settings, Alt Text, and Best Practices

Image Size Save or ensure all images are also saved to web-ready DPI (dots per inch) of between 72-90 DPI to ensure image load time for users is minimal. Images can be edited directly in EpiServer

Issuing a Cell Phone and Other Mobile Computing Devices

Question How do I get a company issued cell phone?  Overview Before issuing a cellphone, review the University's cell phone policy and the instructions below. Then fill out the review form

Making and Receiving Calls on Zoom Phone

area code don't require dialing the 507 area code. Just dial the 7-digit number.    - Long distance calls require 10-digit dialing within the US and Canada.    Sign in to the Zoom desktop

Hardware Standards and Recommendations for Students

laptop or desktop computer to be enrolled in programs and courses. However, many students choose to bring them. Should you choose to do so, we would like to provide recommendations for hardware for

Leave & Absences

In Workday, "leave" and "absences" refer to scheduled time off that employees request and supervisors approve through the system's calendar view for accurate tracking and record-keeping. ... Do my requests from Employee Home already approved carry over to Workday?   No, requests for time off beyond July 3rd and after must be re-entered by employees in Workday. This includes leave

Manage Call Handling and Voicemail Settings for Zoom Phone

Question How do I customize how incoming calls to my university phone number (Zoom Phones) will be handled, customize my voicemail greetings and settings, set my voicemail PIN Code and block