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Using Call Park
Question
How can I place a call on park and how can someone resume the parked call?
Overview
How to park a call (desktop client or mobile app)
Sign in to the Zoom desktop client or
Forwarding to External Phone Number on Zoom Phone
part of your Zoom account.
Instructions
Zoom Web App
Sign in to the Zoom web portal.
Click Phone.
Click the Settings tab.
In the Business Hours or Closed Hours section, click Edit
About Department Email Groups, Addresses and Listservs
under that Department.
MNSU-org-SubDepartment sends email to employees ONLY in that Sub-Department.
Note that permissions to email the group are restricted to the members of the group and the
Clearing Browser Cache
Question
Why are things not loading correctly on a webpage in firefox or chrome?
Overview
Chrome
Paste chrome://settings/clearBrowserData in the address bar
Select the Advanced tab
Submitting a Request for Accessibility Consulting
Overview
Accessibility Consulting services are available at Minnesota State Mankato
In collaboration with Accessibility Resources, Information and Technology Solutions is available to consult
Updating a State Asset Department
Overview
When an owner or the owning department of a device changes, the state asset information for that device needs to be updated.
Environment
Choose one, delete the other
Finding, Locking, or Erasing your Android Device Remotely
Question
How do I find my lost Android phone?
Overview
To Remotely Find, Lock or Erase your Android Device
Go to android.com/find and sign into your Google Account
If you
Using Call Control for Yealink Desk Phone
and is easier for the employee to look up directory information, transfer calls, put callers on hold, or hang up the call. ... control phone calls. The functionality is called Call Control. While in the call, you can:
Mute/unmute the microphone
Look up a number in the directory
Add a caller (conference)
Transfer
Windows frozen on startup configuring windows
turn off your computer.
Configuring Windows updates x% complete. Do not turn off your computer.
Please do not power off or unplug your machine. Installing update x of x...
Working on updates x
Using the Tech Checker App on Windows Computers
University, Mankato. The steps, tools, or solutions in this article may not work on personal devices due to administrative restrictions or licensing requirements.
How-To
How to locate and
Identifying Spam and Phishing Emails
legitimate, but it is important to look for other suspicious items like these. Do not click on links that are in a suspicious or unusual email.
Never download an attachment if you
Updating Respondus Settings to Fix Known Issue with Facial Recognition and Masks
Question
How do I turn off the 'facial recognition requirement' feature in Respondus Monitor?
Overview
There is a known issue with Respondus Monitor while taking Quizzes in D2L
Sharing an Outlook Calendar With Someone
Overview
This article goes over how one may share their outlook calendar with someone..
Resolution
Navigate to your calendar in Outlook.
Right-click on your calendar under My
About Acceptable Use Policy for Apogee Network
Question
What is acceptable use consist of on MNSU Campus?
Overview
The residence hall network is a shared resource designed for student access to the Internet for appropriate academic and
Verifying Always On VPN Connection
administrative restrictions or licensing requirements.
Overview
There are a few ways to view this, but this is probably the easiest method:
In the notification area down near the clock, click on