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Connecting to Krypton

: Right-click on My Computer. Click on Map a Network Drive.... Type \\\starID in the folder field.  Note: Replace starID with your own starID. If you don't want

Cisco Jabber Client: Call Center Initial Setup

 the Cisco Jabber client, an initial login screen will appear   Type in CSF followed by your starID and end with, CSF[starID] Click Continue

ImageNow/Perceptive Content - Settings

Content to work. Follow the steps below to adjust the settings.    Note: This only works when you are on-campus or on the Cisco AnyConnect VPN. Start Perceptive Content. On the top left of

D2L Brightspace: Bulk Exemptions in Grades

/ Unselect all links or check the boxes next to the items you wish to exempt for the student. Click the Save and Close button. You will now see an Exempt message displayed for the selected grade items

Eduroam Frequently Asked Questions (FAQ)

Question What are some common questions we see for eduroam? Overview What is eduroam?   eduroam (education roaming) is the secure, world-wide roaming access service developed for

Verification for Microsoft Multi-Factor Authentication Not Sending

device to make sure that notifications are turned on and that the notification method is set to allow phone calls, your authentication app, and your messaging app (for text messages) to send visible alert

Forward email in Office 365

the address you entered if it is correct or not and there will be no way of recovering the email.  Either select that option to Keep a copy of the forwarded message or verify the forward works

Shared Mailboxes and Distribution Lists

Items but cannot be a user's primary mailbox. Users who are given Full Access to a Shared Mailbox will see this mailbox in Outlook underneath their own Inbox and other folders on the left-hand

Outlook - Share Your Calendar/Mailbox

behalf, and People I am a delegate for. To share items with a user, Click the plus icon to the bottom left of Delegates who can act on my behalf In the Choose a Person box that appears, search

Mouse Isn't Clicking Correctly in MavAPPS

.  Click on the start button in the lower left corner. Scroll down and locate the Citrix Workspace app. Click on Citrix Workspace app. Try launching your MavAPP that you were having issues with and see if it works. Request Help

Find Media Access Control (MAC) address on PC

ipconfig /all at the command prompt and press enter. The MAC address and IP address are listed under the appropriate adapter as Physical Address and IPv4 Address. Ignore the items with

Browser - Clear Cache

 click Clear History Select the following forms of browsing data from the list: Browsing & Download history Cookies Cache Select Everything from the Time range to clear drop-down

D2L Brightspace: Edit Instructor Profile widget on course homepage

Brightspace profile information:  Navigate to a course offering.  Click on Edit My Profile in the Instructor Profile widget.  Then update the items in your Profile you would like add

Outlook - Import Outlook OST or Archive on Mac

Mac Archive.olm file then click Import Once your mail items have been imported, they will be available at the bottom of the left-hand column in Microsoft Outlook under the On My Computer section

Outlook General Troubleshooting

within Outlook. Close the Outlook client Navigate to C:\Users\<user profile>\AppData\Local\Microsoft\Outlook (AppData may be hidden, go to View > Check the box for Hidden Items