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Remote Connection to a Common Desktop using WorkMSU - Windows
will be asked to trust the publisher. Check the box indicating not to ask you again and click Connect
If you are prompted for your username, use campus\StarID (Use YOUR StarID for StarID
Remote Connection to a Common Desktop using WorkMSU - Macs
If you are prompted for your username, use campus\StarID (Use YOUR StarID for StarID). Again, this should only be applicable the first time you login
Note: Be sure you are using the word campus
Department Email Groups
notice changes* with email groups, including new group names and a new structure. We’ll communicate with areas across campus as we transition to the new groups. Old groups may still be visible, but be
Docking Station Display Issues
Overview
I am having some docking station issues where the monitor does not display all of the time. How do I fix this?
Resolution
Make sure that the graphics card is up to date
D2L Brightspace: Add video or audio feedback to an Assignments submission
button. The video will upload and process.
Give the video a title and click the Save and Embed button. Note: It is helpful to use the semester, course, and student name in the title.
Wait for preview to load, then click Insert.
Click the Publish or Update button.
Request Help
Connecting to Krypton
:
Right-click on My Computer.
Click on Map a Network Drive....
Type \\krypton.mnsu.edu\starID in the folder field.
Note: Replace starID with your own starID.
If you don't want
Transfer Active Call Directly to a Voicemail Box
Need to transfer a call to someone but you want to bypass the ring? Follow these steps to transfer a call directly to a voicemail box. ... Question
How can I transfer or forward a call directly to someone's voicemail box?
Overview
Zoom Phone App:
When on an active call, select the Transfer button
Type in the extension
Outlook - Share Your Calendar/Mailbox
behalf, and People I am a delegate for.
To share items with a user, Click the plus icon to the bottom left of Delegates who can act on my behalf
In the Choose a Person box that appears, search
Find Media Access Control (MAC) address on PC
ipconfig /all at the command prompt and press enter.
The MAC address and IP address are listed under the appropriate adapter as Physical Address and IPv4 Address. Ignore the items with
Downloading Mathematica on a Personal Computer
.
You should now be on the Products & Services page for your account. This will display all the items you have access to.
You will want to click on Wolfram Mathematica Site License (Minnesota
Controlling Desk Phone (Yealink) Calls Using The Zoom App
Call Control replaces Cisco Attendant Console to be able to control the same call from a desk phone and/or the Zoom app simultaneously.
This can be very helpful for managing calls most conveniently ... ://link.mnsu.edu/zoomphone) using your employee StarID credentials.
2. On the left-side navigation menu, select "Phone".
3. On the top navigation bar, select "Settings".
4. Navigate to "Desk
Outlook General Troubleshooting
within Outlook.
Close the Outlook client
Navigate to C:\Users\<user profile>\AppData\Local\Microsoft\Outlook
(AppData may be hidden, go to View > Check the box for Hidden Items
Outlook - Change Your Default Address Book
Question
How do I change my default address book?
Overview
NOTE: This solution only works for Windows. This functionality in Outlook on a Mac is not available currently
Change
Opening Software Center Windows
.
Click on the Software Center.
From this screen, you can download any program listed.
Note: This will only show software you or your computer is authorized for as some requires the software to be purchased from the campus computer store.
Request Help
How to Change Business Hours on Zoom Phone
Zoom Phone allows you to set your office hours to your work schedule. This document also allows for you to change your Auto-Reception Settings. ... Friday, 7:30am to 4:30pm" for example.
Upload a previously recorded audio message
Record a message using your computer's microphone.
Holiday hours are scheduled when you are not working