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Warranty Help for Apple, Dell, HP, and Consumer Priority Service
Systems.
Click on About.
This should display the serial number.
Phone support: (800)-642-7676
CPS: Consumer Priority Service:
https://www.cpscentral.com
Log in to your customer
Map MavDISK or Department Drive On Mac
for installing VPN). Once VPN is logged in, follow the instructions below to map a drive to MavDISK.
Note: if you are off campus, you will need to install and use the Cisco AnyConnect VPN client
Cisco Jabber Client: Quick Start PC
the top account button will open account settings
Clicking on the phone icon will show the call log both incoming and outgoing
NOTE: There will be a number in a red circle if you have a missed
Cisco Jabber Client: Quick Start Mac
to save and close
Click the cancel button to revert changes
Jabber Making Calls:
Once logged into the Jabber client you will be presented with the following home screen. On the
MavPRINT Check Balance
your StarID and Password, and press Log On
Note: Don't enter @go.minnstate.edu
In the bottom left corner of your display will be your existing balance
MavPRINT
Zoom Web Conferencing Solution
LOG IN TO ZOOM
How Can I Get Help with Zoom?
There are many ways to get assistance with Zoom video conferencing.
Zoom Help Center
Zoom Tutorial Videos
Zoom Live Training Sessions
No Logon Servers New Windows Computer
Question
I turned on my new Windows computer and it is not allowing me to login because there is no network/ WIFI ?
Overview
To Connect to Network.
Click the network icon located in
Perceptive Content / ImageNow Login with StarID
Question
How do I login to ImageNow with my StarID?
Overview
The steps to be able to login with StarID to Perceptive Content / ImageNow are as follows:
The Security Manager at your
Adobe Acrobat is Asking for a Login/Trial Period
Question
What can I do if Adobe is asking for a Login/Trial period?
Overview
Please see Adobe's Website and follow the steps to try to resolve the issue
Request Help
Opening Software Center Windows
logo in the lower left-hand corner of the desktop
Scroll down the list of programs until you see Microsoft Endpoint Manager.
Click to expand the Microsoft Endpoint Manager
MediaSpace - How to Access
Question
How do I access MediaSpace?
Overview
Navigate to https://mediaspace.minnstate.edu
Login using your StarID and Password
Request Help
How to Forward a Cisco Desk Phone to a University-Provided Cell Phone
phone is forwarded
Near the bottom of your Cisco phone screen, it will temporarily say Forwarded to 9xxxxxxx
In the upper-right corner of the Cisco display it will show a telephone with an
MavPRINT Error Alias Already in Use
Question
I am trying to login to MavPRINT from a kiosk and receiving the error "Alias alreayd in use" what should I do?
Overview
If a customer is trying to login into MavPRINT from a Kiosk
Depositing Money in MavCASH
Question
How do I deposit money into MavCASH?
Overview
MavCASH has been discontinued as of May 2020. Funds can no longer be added, and account holders have been refunded
Connecting to eduroam with Windows 10
internet ... Question
How do I get eduroam to work?
How do I login to eduroam?
What Wi-Fi network should I use?
Overview
eduroam is the preferred Wi-Fi network for students, faculty, staff and