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StarID Password Reset
Registration and Academic Records (Registrar’s Office) Help Desk located on the first floor of the Wigley Administration building for assistance in adding or changing the email address associated with
Making and Receiving Calls on Zoom Phone
your contact has more than one number, you will see their numbers and the label you set in Google, Office 365, or Exchange. Click a phone number to call it. Clicking Call will call the first phone
Shared Mailboxes Setup
.
Note: You will be able to add any shared mailbox, however you will only be able to view mailboxes that you have access to.
Outlook 2016/Office 365 (Windows)
Due to the
University Communication Tools
Administration
1 in ITS office (ML 3010)
1 in the IT Solutions Center (Wissink Hall 121)
IT Solutions
Lexi Poetter
Morris Hall
N/A
N/A
Jen Cucurullo
How to Manage Call Queues
example, you could directly route calls to voicemail or play a custom message to tell the caller that the office is away on holiday.
Routing options
You can also customize how inbound calls are
Quick Start Guide for Zoom Phone
, but you will not be able to call them.
If your contact has more than one number, you will see their numbers and the label you set in Google, Office 365, or Exchange. Click a phone number to call
Microsoft Teams - Install
Question
How do I download Microsoft Teams?
Overview
Visit office.com and sign in with your StarID@go.minnstate.edu for students, or StarID@minnstate.edu for staff and StarID password
Outlook - Missing Email Messages
office365 ... , remove the rule
Compare results from the web client to the local client by going to Office.com and sign in with your StarID and password
Request Help
Access Power BI in the Cloud
Office365 applications menu will appear. Select the Power BI option in the bottom right corner.
NOTE: If you do not see this option, please contact the IT Solutions Center, itsolutionscenter
How to Change Business Hours on Zoom Phone
Zoom Phone allows you to set your office hours to your work schedule. This document also allows for you to change your Auto-Reception Settings. ... Question
How can I change business hours to match the hours that I work, and change how calls are handled after hours?
Overview
Zoom Phone is set up with default working hours of 7:30am to 5
iOS MavMAIL Setup Native Mail App
Question
How do I setup my iPhone or iPad with Office365?
Overview
Note: Instructions may vary depending on the version of the application you are using.
Update the iOS Mail application
Setup Outlook with a Department E-mail Account
office365 ... Question
How do I setup Outlook for a Dept email address that I have access to?
Overview
Click on the start button
Type Control Panel and Click on Control Panel
If needed in the upper
OneDrive - Creating and Sharing a folder
office365 ... Question
How do I create a folder in OneDrive?
Overview
Login to your MavMAIL and click the grid icon, in the upper left-hand corner
Locate and click on OneDrive
Click the new button
Outlook Errors Profile Removal
office365 ... Question
What can I do if my Outlook profile is corrupted or having issues?
Overview
The following steps will guide you through removing your Outlook profile which should fix any of these
Outlook Cached Mode On and Off
office365 ... Question
I am unable to receive or view any emails in Outlook. In the bottom right hand corner it says not connected to MNSU. I am using Windows 10 with Outlook, what can I do?
Overview
You