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Find Media Access Control (MAC) address on PC

descriptions similar to Microsoft Wi-Fi Direct Virtual Adapter or WAN Miniport. To copy to all of this information to the clipboard, type ipconfig /all | clip. You can also left-click and highlight the text you wish to copy and right-click to copy. Request Help

Office Shared Computer Activation - Computers in Campus Computer Labs

Question How do I activate Office 365 Pro Plus Shared Computer? Overview The steps below will need to be taken by everyone the first time using a computer in a campus computer lab with

Quality Matters D2L Template

Can you give me access to the Quality Matters D2L Template? ... Overview This article goes over the steps via which one may be given access to Quality Matters D2L Template. Resolution Access the course. Click Edit Course. Click Import/Export

Outlook General Troubleshooting

Question Outlook is not updating my emails, how do I resolve this?  Overview Occasionally, it is necessary to rebuild the cache of an Outlook data file to resolve issues that are happening

Call Blocking on Zoom Phone

Question I need to block a number that has been spamming me, how can I do that?  Overview This section covers how to block a call and how to manage blocked calls. Block a Call

Outlook Cached Mode On and Off

Question I am unable to receive or view any emails in Outlook. In the bottom right hand corner it says not connected to MNSU. I am using Windows 10 with Outlook, what can I do? Overview You

Slow Speed Using VPN

recommended.   Check this by doing a network speed test http://speedtest.net or https://speedof.me/ Network speed should be more than 12 Mbps An alternative method is to use WorkMSU

Troubleshooting WorkMSU.rdp connection

Question WorkMSU isn't working, how do I fix the issue? Overview If a user encounters issues when attempting to use WorkMSU, see troubleshooting below:   Connection Was Denied Error

Outlook - Copy Signature File and Quick Parts (Windows)

Question How do I copy my email signature file and quick parts?   Overview Close Outlook Because the Signatures folder is a hidden folder, the easiest way to open the folder is to go to

D2L Brightspace: Add Personal Pronouns

Question How do I display my personal pronouns in D2L Brightspace? Overview Add your pronouns to D2L Brightspace: Click your Profile Image or Name in the upper right corner.  Click

D2L Brightspace: Tag someone in a Discussion using @Mentions

Question What does the @Mentions feature do? How do I tag someone in a discussion? How can I get notified if someone mentions me in a discussion? Overview @Mentions allows you to tag others

Turnitin: Students can't see Turnitin Similarity Report in D2L Brightspace Assignments

Question I can see the Turnitin Similarity Report in Assignments, but my students can't. How do I allow Students to see the Turnitin  results in Assignments? Overview To allow students to

Outlook - Missing Email Messages

Question I can't see all my email messages - I see older ones but not newer email messages. Overview Verify Outlook connectivity Check all folders to see if message went into the wrong

MavConnect Error "Expired Session: Your MavConnect Session has been Expired

. Certain browser versions enforce stricter security in terms of cookies and cross-site scripting, which results in the error above when attempting to log into MavConnect. See the browser cache clearing document here Request Help

Opening Software Center Windows

logo in the lower left-hand corner of the desktop Scroll down the list of programs until you see Microsoft Endpoint Manager. Click to expand the Microsoft Endpoint Manager