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Request a New Shared Mailbox
Question
How do I request a shared mailbox?
Overview
To request a new Shared Mailbox, please have a staff member submit the following information to IT Solutions Center
The 2 or 3
Preview Thumbnail Experience
Question
How do I preview thumbnails in ImageNow?
Overview
From the list of thumbnails left click on the desired one to preview it. The current item on display will be highlighted in blue
Multi-Factor Authentication - New Android Phone
information-security ... Question
How do I set up MFA on an android?
Overview
On your Android smartphone, navigate to the Google Play Store App
In the search bar, type Microsoft Authenticator
Click Install
Windows 10 - Performing a network reset
adapters and network configurations will all be reset. After your computer restarts log back in and verify things are working. If this is a personal device you may need to reset up eduroam or your personal wifi.
Map MavDISK or Department Drive on State-Owned Windows Desktops and Laptops
Mapping drive letters to MavDISK is state-owned Windows desktop and laptops computers. ... . The M: drive connect to your personal MavDISK folders, and the N: drive maps to departmental group folders.
Below are instructions to map drive letters to MavDISK on non-state-owned Windows
Outlook - Import Rules
Import Rules from dialog box displays. Navigate to the folder in which you saved your rules backup file, select the .rwz file, and then click Open
You will notice the screen behind the Option windows
Report Office 365 Spam
information-security ... Question
How do I report a spam or phishing email?
Overview
Microsoft Outlook for Windows
There are two ways to report a phishing/spam email in Microsoft Outlook for Windows
Enable Live Transcription on Zoom Phone
This article explains how to enable live transcription for meetings and video calls. ... Question
How do I enable live transcription in Zoom?
Overview
Mobile App:
Sign in to the Zoom desktop client.
On the top right, click on your profile picture or name initials
Windows 10 System Updates
Question
How can I check for system updates on my PC?
Overview
To check for latest system updates in your device follow the following procedures:
Click the Gear icon in the Start menu
Locating and Running VPN on Windows
Windows machine, click the up arrow located to the left of your clock in the bottom right hand corner of your screen
The circular symbol with a pad lock on it signifies that you are connected. If you do not see the locked padlock, you are not connected
Request Help
MediaSpace - Create Recording
Question
How do I record videos through MediaSpace?
Overview
Navigate to https://mediaspace.minnstate.edu
Login using your StarID and Password
Click the Add New button
Click Kaltura
Request a New Distribution List
Question
How do I request a distribution list?
Overview
To request a new Distribution List, please have a staff member submit the following information to IT Solutions Center
Select 2
Customer Requesting a SharePoint site
Overview
How does a customer request a SharePoint Site?
What information does IT need to create a SharePoint Site?
Resolution
If a customer would like a SharePoint site, please collect
Activate StarID With Personal E-mail Address
sure record it somewhere personal and remember it. Your StarID will be used to log into MavMAIL, campus wireless, campus computers, D2L, e-services etc...
Password Requirements
Remote Desktop Direct Setup on Windows
the device name:
Log into the workstation you want to remote into
Right-click on the Start Button in the lower left corner
In the pop-up menu, click on System
Locate the Device name