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Slow Speed Using VPN

Question How can I check the speed of my Internet? Overview Typically, slow VPN performance is caused by the customer's slow Internet connection. A minimum of 12 Mbps Internet connection is

Troubleshooting WorkMSU.rdp connection

This is caused when the customer uses the built-in remote desktop already installed on a computer instead of using the downloaded WorkMSU.rdp program. If the user sees the above message, follow

Turnitin: Submit a file to Turnitin.com on behalf of a student

steps to create a class and assignment in Turnitin.com. Navigate to https://www.turnitin.com and sign in. Assure you are on the Instructor tools tab. From the Assignment page, Click More

How can I use LinkedIn Learning as a training tool? How do I switch to the Curator role in LinkedIn Learning

The Curator role on LinkedIn Learning allows users to curate, upload, and recommend content to other users under our license.  You can create customized learning paths and track learners' progress

D2L Brightspace: Tag someone in a Discussion using @Mentions

Discussion Topic. Start a Thread or Reply. Enter a Subject. Click into the text box. Type the @ symbol and start typing the user's name you wish to tag. A menu of possible names will appear

Connect to a Department or Group MavDISK Folder on a Mac

item Type smb://mavdisk.campus.mnsu.edu/msu Click the + button to add the server to Favorite Servers Click Connect In the Name field, type your StarID In the Password field, type your StarID password Click Connect Your MavDISK group folder has now been setup Request Help

Outlook - Missing Email Messages

, remove the rule Compare results from the web client to the local client by going to Office.com and sign in with your StarID and password Request Help

MavConnect Error "Expired Session: Your MavConnect Session has been Expired

Overview If a user is experiencing the error "Expired Session: Your MavConnect session has been expired" please follow the steps below.  Resolution Try using a different web browser

Opening Software Center Windows

Question How do I access programs in Software Center? How can I install programs on my campus owned PC computer? Overview Press the Windows Key on the Keyboard or Press the windows

D2L Brightspace: Change the Start and End dates of a course

. To change a Start of End date, click the date entry box and select a new date. Click the Save button at the bottom of the page.   Request Help

ResLife Connectivity Issues

Question My wifi is not working in the dorms, who can I call?  Overview All issues with networking in the resident halls including Stadium Heights, Crawford, McElroy, Preska and Julia Sears

D2L Brightspace: Save discussions Threads and replies

Discussions Topic you wish to save. Copy and paste threads and replies into a Microsoft Word or other text document you wish to save. Save the text file to your choice of locations or folders on your device or OneDrive.     Request Help

MavPRINT Refund Request

print ... Question My print out didn't print properly, what should I do? Overview Create a new Cherwell Incident Record customer's StarID Record the approximate date, time, and location of the

Remote Connection to a Common Desktop using WorkMSU - Macs

Question How can I access ISRS when off campus? How can I access MavDISK when I'm at home? How can I use FileMaker Pro when I'm not on campus? What is WorkMSU? How do I connect to WorkMSU using a

Net booting or Imaging an Apple Computer

Overview This article goes over the steps to net boot an Apple computer. Resolution Provided below is instructions for how to Net Boot an Apple computer Turn off and plug in the Apple