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Slow Speed Using VPN
Question
How can I check the speed of my Internet?
Overview
Typically, slow VPN performance is caused by the customer's slow Internet connection. A minimum of 12 Mbps Internet connection is
Troubleshooting WorkMSU.rdp connection
This is caused when the customer uses the built-in remote desktop already installed on a computer instead of using the downloaded WorkMSU.rdp program. If the user sees the above message, follow
Turnitin: Submit a file to Turnitin.com on behalf of a student
steps to create a class and assignment in Turnitin.com.
Navigate to https://www.turnitin.com and sign in.
Assure you are on the Instructor tools tab.
From the Assignment page, Click More
How can I use LinkedIn Learning as a training tool? How do I switch to the Curator role in LinkedIn Learning
The Curator role on LinkedIn Learning allows users to curate, upload, and recommend content to other users under our license. You can create customized learning paths and track learners' progress
D2L Brightspace: Tag someone in a Discussion using @Mentions
Discussion Topic.
Start a Thread or Reply.
Enter a Subject.
Click into the text box.
Type the @ symbol and start typing the user's name you wish to tag.
A menu of possible names will appear
Connect to a Department or Group MavDISK Folder on a Mac
item
Type smb://mavdisk.campus.mnsu.edu/msu
Click the + button to add the server to Favorite Servers
Click Connect
In the Name field, type your StarID
In the Password field, type your StarID password
Click Connect
Your MavDISK group folder has now been setup
Request Help
Outlook - Missing Email Messages
, remove the rule
Compare results from the web client to the local client by going to Office.com and sign in with your StarID and password
Request Help
MavConnect Error "Expired Session: Your MavConnect Session has been Expired
Overview
If a user is experiencing the error "Expired Session: Your MavConnect session has been expired" please follow the steps below.
Resolution
Try using a different web browser
Opening Software Center Windows
Question
How do I access programs in Software Center?
How can I install programs on my campus owned PC computer?
Overview
Press the Windows Key on the Keyboard or Press the windows
D2L Brightspace: Change the Start and End dates of a course
.
To change a Start of End date, click the date entry box and select a new date.
Click the Save button at the bottom of the page.
Request Help
ResLife Connectivity Issues
Question
My wifi is not working in the dorms, who can I call?
Overview
All issues with networking in the resident halls including Stadium Heights, Crawford, McElroy, Preska and Julia Sears
D2L Brightspace: Save discussions Threads and replies
Discussions Topic you wish to save.
Copy and paste threads and replies into a Microsoft Word or other text document you wish to save.
Save the text file to your choice of locations or folders on your device or OneDrive.
Request Help
MavPRINT Refund Request
print ... Question
My print out didn't print properly, what should I do?
Overview
Create a new Cherwell Incident
Record customer's StarID
Record the approximate date, time, and location of the
Remote Connection to a Common Desktop using WorkMSU - Macs
Question
How can I access ISRS when off campus? How can I access MavDISK when I'm at home? How can I use FileMaker Pro when I'm not on campus? What is WorkMSU? How do I connect to WorkMSU using a
Net booting or Imaging an Apple Computer
Overview
This article goes over the steps to net boot an Apple computer.
Resolution
Provided below is instructions for how to Net Boot an Apple computer
Turn off and plug in the Apple