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Customize Hold Music for Zoom Phones

  1. Knowledge Base
  2. Phones, Conferencing, and Collaboration
  3. Zoom Phones
Question Can I change the on-hold music on my phone? Overview Employees can upload and choose their own Music on Hold for their Zoom Phone. NOTE: check and ensure that you have permission

D2L Brightspace: Unable to Upload Documents

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
will receive an error message when attempting to upload it to a course offering.   Rename the file without using special characters, and only use numbers and letters for the file title For very

Outlook - Setup Out of Office Replies

  1. Knowledge Base
  2. Email, Calendar, and Storage
  3. Email
Question How do I setup out of office replies? Overview There are two ways to send automatic out-of-office replies. The way you use depends on the type of email account you have. Click

D2L Brightspace: Add video or audio feedback to an Assignments submission

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
Question How can I provide video or audio feedback on an Assignment submission in D2L Brightspace? Overview There are two options to explore: Kaltura Capture app on your device

Map MavDISK or Department Drive on State-Owned Windows Desktops and Laptops

  1. Knowledge Base
  2. Email, Calendar, and Storage
  3. MavDISK
computers. Tip: MavDISK group folder files can be downloaded up uploaded individually (on or off campus) using MavDISK Web Access Open File Explorer. On the left-hand side of the window, click

D2L Brightspace: Copy Select Course Components from one Course to Another

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
Question How do I copy Select Course Components from one course to another? How do I copy one quiz from one of my courses to another? Overview Navigate to the destination course (the

Map MavDISK or Department Drive On Mac

  1. Knowledge Base
  2. Email, Calendar, and Storage
  3. MavDISK
Question How do I map my MavDISK on a mac? Overview This document outlines the steps to setup MavDISK for your Mac. Note: There are several ways to use MavDISK depending on if you are on

Browser - Clear Cache

  1. Knowledge Base
  2. Software and Application Support
Question Why are things not loading correctly on a webpage in firefox or chrome?  Overview Chrome Paste chrome://settings/clearBrowserData in the address bar Select the Advanced tab

Opening SPSS with MavLABS

  1. Knowledge Base
  2. Software and Application Support
  3. MavAPPS/MavLABS
Question How do I use a MavLABS to access SPSS?   Note: Multi-Factor Authentication is Required to Connect to MavLABS When loggin in, MavLABS requires Microsoft 365 multi-factor

Document Conversion

  1. Knowledge Base
  2. IT Professional Services
  3. Accessibility
Question How do I convert a document to a different file type? Overview We currently have ITS staff available to assist faculty in getting documents converted.  Guidelines to submit a

Acceptable Use Policies

  1. Knowledge Base
Question What is acceptable use consist of on MNSU Campus?  Overview The residence hall network is a shared resource designed for student access to the Internet for appropriate academic and

D2L Brightspace: Upload Documents Directly from OneDrive

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
click Upload Files 6. A pop-up window will appear. Click the OneDrive Files option from the list 7. Click the Sign in to your Office365 account button NOTE: You will see this only

D2L Brightspace: Import a Course Package

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
Question How can I import a course package from a third party publisher or course components from a .zip file on D2L? Overview Click Course Admin on your course Navbar, then click Import

D2L Brightspace: Find a Student Who Has Disappeared From a Class

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
. You will now see that student's grade book.   How do I view the submissions, quizzes, etc... of a student who has withdrawn from a course? If a student needs access to any files they've

Remote Desktop Direct Setup on Windows

  1. Knowledge Base
  2. Network and Communication
Question How do I connect to my campus Windows desktop when I'm off campus using a Windows machine? Note: Multi-Factor Authentication is Required to Connect to Remote Desktop Direct When