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Question How do I find my MAC or physical address of my Network card on a PC from the command line in Windows 10? Overview Right-click the Windows button  in the lower left corner

Question How do I activate Office 365 Pro Plus Shared Computer? Overview The steps below will need to be taken by everyone the first time using a computer in a campus computer lab with

Question How do I log in to Scholarship Finder as a student applicant?  Overview Students who have been newly admitted, are current students, or attended classes at Minnesota State Mankato

Question Outlook is not updating my emails, how do I resolve this?  Overview Occasionally, it is necessary to rebuild the cache of an Outlook data file to resolve issues that are happening

Block and manage calls on Zoom Phone ... Question I need to block a number that has been spamming me, how can I do that?  Overview This section covers how to block a call and how to manage blocked calls. Block a Call

Question How can I check the speed of my Internet? Overview Typically, slow VPN performance is caused by the customer's slow Internet connection. A minimum of 12 Mbps Internet connection is

Question How do I assign a web role in ImageNow? Overview Navigate to Image Now  Login with StarID and StarID password On the Left side under User Maintenance select Web Search for

Question Why are some emails being delayed when sending?  Overview ·Safe Links is a Microsoft feature that in part provides scanning and verification of links in email messages. The Pre

Question How do I install (cable) my new Yealink desk phone?  Overview Your new Yealink Desk Phone phone is now ready to use. Before your Yealink phone is plugged in, you can use the Zoom

Question How do I login to ImageNow with my StarID? Overview The steps to be able to login with StarID to Perceptive Content / ImageNow are as follows: The Security Manager at your

Question My Zoom app is on an old version, how do I update it? My zoom app says it is up-to-date but it is not, how can I fix this?  Overview This article is intended for State Assets only

How can I disable the ability to send and receive text (SMS) messages to my university phone number on the Zoom app? ... Question Can text messaging be disabled on my Zoom Phone for my university phone number? Overview Upon request by the employee, SMS Text Messaging can be disabled for a Zoom Phone university

Question Questions related to article here Overview With Microsoft Outlook open, choose File Choose Export from the menu bar Check all boxes and click continue Choose a location to

This article is intended for faculty and staff to change the default ringtone on your University Zoom Phone App ... Question How do I change my default Zoom Phone ringtone on my Zoom app or my Yealink desk phone?   Overview Zoom Phone ringtone options and volume settings can be changed on the different

Question How can I change my name on Zoom?  Overview You can rename yourself on the Zoom clients and your account profile in Zoom to keep your name up to date across the platform. Change