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Finding IP Address on a Mac
icon or use the View menu to select Network
Inside Network Preferences, select either Ethernet (for wired connections) or Wi-Fi on the left side, and your IP address will be displayed in the middle
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Submitting Drafts or Test Submit to Turnitin in D2L Brightspace
Question
How to test submit papers or submit drafts for a Similarity Report to Turnitin without saving the paper to the Turnitin database?
Overview
NOTE: Before following these steps, you
Resetting FlexSync Classroom to Resolve Zoom Issues
might or might not be behind a door. The door to the rack should not be locked.
On the Vaddio box, press the red lighted reset button
The microphone and camera will
Searching for Dell Drivers
Overview
This articles notes down the step-by-step procedure for searching and downloading individual dell drivers
Resolution
Locate the Service tag or Express code on the device
Toggling in and out of Call Queue for Additional Wrap-Up Time
If you need more time to wrap up a queue call, toggle out of the queue until you are finished and then toggled back in. ... Question
If I am toggled into a queue to receive calls, and I need more wrap-up time after I get done with a call, how do I get more time?
Overview
If you need more time to wrap up a queue
Viewing or Reporting Changes to Technology Asset Records
How to view employee technology assets and report changes. ... Minnesota State University, Mankato employees can view technology assets under their responsibility in our records any time. If there are any changes to University assets under your responsibility
Resetting StarID Password to Fix Synchronization Issues
If you can log in to some services but not others, your StarID password may not be fully synchronized. ... Issue Description
User has the ability to sign into some accounts but not all. This could be that the user cannot sign into Mavmail but can access D2L and Eservices.
Possible Causes
Changing Zoom Waiting Room Settings to Allow Users to Bypass
Question
How do I change the "Waiting Room" settings to allow MinnState users with your Meeting ID and Passcode to bypass the meeting "Waiting Room" ?
Overview
Begin by going to
Contacting Microsoft if Azure Downloads Fails to Install
Question
What can I do if my Azure download fails?
Overview
If you are experiencing issues with software downloading through Microsoft Azure Education, please contact Microsoft directly for
Troubleshooting Password Reset Errors Related to Password Writeback
to your organization’s on-premises system, isn’t turned on for your organization.
You must contact your administrator to both reset your password and to check your organization’s setup
Exporting Grades to Spreadsheet from D2L Brightspace
Question
How do I export grades to a spreadsheet?
Overview
Export your Grades records to a spreadsheet to save outside of D2L Brightspace:
From the course homepage, Click the
Adding Start, End, and Due Dates to Quizzes in D2L Brightspace
students.
Note: The End Date only restricts the student from starting a quiz attempt, it does not impact quiz timing. See the D2L Brightspace: Time Limits on Quizzes for additional detail.
To
Deleting the ISRS/Uniface Icon from Desktop to Solve Login Errors
Question
My ISRS account also is not allowing me to log on. Where can I get help?
Overview
If you are experiencing issues logging into ISRS/Uniface, try the following steps:
Delete the
Requesting Student Access to Microsoft Visio or Project
, sign in using your <starid>@go.minnstate.edu and password. This would be the same login as your email
NOTE: This is a service for students only.
Click on Activate now as in the picture
Requesting Access to a Faculty's D2L Brightspace Course Shell
In the event that an administrator, dean, or employee needs access to a course created by another faculty member for non-instructional purposes, please follow the steps below in order for IT