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Finding IP Address on a Mac

 icon or use the View menu to select Network Inside Network Preferences, select either Ethernet (for wired connections) or Wi-Fi on the left side, and your IP address will be displayed in the middle Request Help

Submitting Drafts or Test Submit to Turnitin in D2L Brightspace

Question How to test submit papers or submit drafts for a Similarity Report to Turnitin without saving the paper to the Turnitin database? Overview NOTE: Before following these steps, you

Resetting FlexSync Classroom to Resolve Zoom Issues

might or might not be behind a door. The door to the rack should not be locked.   On the Vaddio box, press the red lighted reset button     The microphone and camera will

Searching for Dell Drivers

Overview This articles notes down the step-by-step procedure for searching and downloading individual dell drivers  Resolution Locate the Service tag or Express code on the device

Toggling in and out of Call Queue for Additional Wrap-Up Time

If you need more time to wrap up a queue call, toggle out of the queue until you are finished and then toggled back in. ... Question If I am toggled into a queue to receive calls, and I need more wrap-up time after I get done with a call, how do I get more time?  Overview If you need more time to wrap up a queue

Viewing or Reporting Changes to Technology Asset Records

How to view employee technology assets and report changes. ... Minnesota State University, Mankato employees can view technology assets under their responsibility in our records any time. If there are any changes to University assets under your responsibility

Resetting StarID Password to Fix Synchronization Issues

If you can log in to some services but not others, your StarID password may not be fully synchronized. ... Issue Description User has the ability to sign into some accounts but not all. This could be that the user cannot sign into Mavmail but can access D2L and Eservices.  Possible Causes

Changing Zoom Waiting Room Settings to Allow Users to Bypass

Question How do I change the "Waiting Room" settings to allow MinnState users with your Meeting ID and Passcode to bypass the meeting "Waiting Room" ? Overview Begin by going to

Contacting Microsoft if Azure Downloads Fails to Install

Question What can I do if my Azure download fails? Overview If you are experiencing issues with software downloading through Microsoft Azure Education, please contact Microsoft directly for

Troubleshooting Password Reset Errors Related to Password Writeback

to your organization’s on-premises system, isn’t turned on for your organization. You must contact your administrator to both reset your password and to check your organization’s setup

Exporting Grades to Spreadsheet from D2L Brightspace

Question How do I export grades to a spreadsheet? Overview Export your Grades records to a spreadsheet to save outside of D2L Brightspace: From the course homepage, Click the

Adding Start, End, and Due Dates to Quizzes in D2L Brightspace

students. Note: The End Date only restricts the student from starting a quiz attempt, it does not impact quiz timing. See the D2L Brightspace: Time Limits on Quizzes for additional detail. To

Deleting the ISRS/Uniface Icon from Desktop to Solve Login Errors

Question My ISRS account also is not allowing me to log on. Where can I get help? Overview If you are experiencing issues logging into ISRS/Uniface, try the following steps: Delete the

Requesting Student Access to Microsoft Visio or Project

, sign in using your <starid>@go.minnstate.edu and password.  This would be the same login as your email NOTE: This is a service for students only. Click on Activate now as in the picture

Requesting Access to a Faculty's D2L Brightspace Course Shell

In the event that an administrator, dean, or employee needs access to a course created by another faculty member for non-instructional purposes, please follow the steps below in order for IT