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Request for RSO Email Account

  1. Knowledge Base
  2. Email, Calendar, and Storage
  3. Email
Question How can I make a student RSO account?  Overview   RSO or recognized student organization have to contact Michelle Harvey in Student Activities.  She will put in a request for me

D2L Brightspace: Page automatically scrolls down or jumps down

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
Questions Why is the page jumping down when I access my courses? How do I stop the page from automatically scrolling down in D2L Brightspace? How do I log into the Request Help widget in

Multi-factor Authentication FAQ – International travel with no cell service

  1. Knowledge Base
  2. Email, Calendar, and Storage
  3. MFA
multi-factor-authentication ... Question What if I don't have cell service while traveling internationally? Overview  Install and configure the Microsoft Authenticator app on your cell phone prior to traveling

Turnitin: Students can't see Turnitin Similarity Report in D2L Brightspace Assignments

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
assignments ... Question I can see the Turnitin Similarity Report in Assignments, but my students can't. How do I allow Students to see the Turnitin  results in Assignments? Overview To allow students to

Zoom App Not Updating

  1. Knowledge Base
  2. Phones, Conferencing, and Collaboration
  3. Zoom Phones
If Zoom app is not updating or you are not on the current version of Zoom, please follow these directions. ... Question My Zoom app is on an old version, how do I update it? My zoom app says it is up-to-date but it is not, how can I fix this?  Overview This article is intended for State Assets only

D2L Brightspace: About Rubrics

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
Question How do I create Rubrics in D2L Brightspace? How do I associate rubrics with learning activities? What are some troubleshooting steps to know about rubrics? Overview This article is

Account locked out

  1. Knowledge Base
  2. Accounts and Access
Overview Why is my account locked? Why does my account keep getting locked out? Resolution Accounts generally get  locked automatically if there are three or more incorrect log in attempts

Outlook - Import Addresses from the Junk Email Filter Lists (Windows)

  1. Knowledge Base
  2. Email, Calendar, and Storage
  3. Email
address ... Question How do I import addresses from the junk email filter list? Overview Import e-mail addresses into your Junk E-mail Filter Lists (PC) Open an email Click the Message tab In

D2L Brightspace: Create mobile responsive and accessible web pages in Content

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
accessable ... Overview How do I add a web page to my course Content?  | How do I make my course more mobile friendly? | How can I use web page HTML templates in D2L? | How can I make my D2L content more

Microsoft Teams - Install

  1. Knowledge Base
  2. Software and Application Support
install ... Question How do I download Microsoft Teams? Overview Visit office.com and sign in with your StarID@go.minnstate.edu for students, or StarID@minnstate.edu for staff and StarID password

Forward email in Office 365

  1. Knowledge Base
  2. Email, Calendar, and Storage
  3. Email
Question How do I forward email in MavMAIL? Overview Note:  This is only for student email accounts.  Employee email accounts can't be forwarded. Log into MavMAIL. In the upper right

D2L Brightspace: Share an Award

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
awards ... Question How do I share Awards from my course? How do I create a public link to share a Certificate? How do I download a digital Certificate from D2L Brightspace Awards? Overview Students

Downloading Mathematica on a Personal Computer

  1. Knowledge Base
  2. Software and Application Support
Question How do I download Mathematica on my personal device? Overview If you are looking to install Mathematica if you have the installers: Installing Mathematica on Windows for a

Acceptable Use Policies

  1. Knowledge Base
acceptable ... Acceptable Use of Computers Apogee End-User Agreement   Denial of access Abuse of this system will result in the loss of network access. If access is denied to a student due to inappropriate behavior, it will not be reinstated.   Request Help

Outlook - Import Outlook Signature File and Quick Parts (Windows)

  1. Knowledge Base
  2. Email, Calendar, and Storage
  3. Email
import ... Question How do I import Outlook Signature File and Quick Parts?   Overview Check to see if your Signature files are available to you in Outlook. The migration should have copied these over