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Remote Desktop Direct Setup on Windows

  1. Knowledge Base
  2. Network and Communication
Question How do I connect to my campus Windows desktop when I'm off campus using a Windows machine? Note: Multi-Factor Authentication is Required to Connect to Remote Desktop Direct When

Outlook - Export Addresses from the Junk Email Filter Lists (Windows)

  1. Knowledge Base
  2. Email, Calendar, and Storage
  3. Email
Click the Message tab In the Delete group, click Junk, and then click Junk Email Options For each of these tabs Safe Senders, Safe Recipients, or Blocked Senders, click Export to File Select

Turnitin: Log in/Access Turnitin.com

  1. Knowledge Base
  2. Teaching and Learning
folder within any semester course if it was held within the last year. You may want to use a course that is closed to students. Use this helpful article to set-up a test folder with Turnitin in

D2L Brightspace: Submit an Assignment (Student)

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
Question How do I submit an Assignment in D2L Brightspace? How do I upload a file to share with my instructor? Overview Students use the Assignments tool to upload and submit assignments

Remote Assistance Teamviewer

  1. Knowledge Base
  2. Software and Application Support
Use this article to get remote assistance through Teamviewer ... Question How do I use remote assistance? What is TeamViewer? How do I download TeamViewer? Overview TeamViewer is the software we use to remotely connect to your PC to help solve tech issues

Krypton: Set Password

  1. Knowledge Base
  2. Email, Calendar, and Storage
  3. Krypton
Question How do I reset my Krypton account password? Overview Open a web browser. Navigate to Campus Account Settings. Log in using your StarID and StarID password

D2L Brightspace: Update the Instructor Profile widget on course homepage

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
Question What is the Instructor Profile widget? | How do I update the Instructor Profile widget in D2L Brightspace? | How can I add office hours or Zoom meeting info to the widget?  Overview

D2L Brightspace: Create Small Group Discussions

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
discussion is set up for small groups breakout discussions:   Teacher and Teacher's Assistant roles can see all groups threads and replies Students will only see threads and replies from members in their own group   Request Help

D2L Brightspace: Share Announcements

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
Question How do I share a D2L Brightspace announcement for an event or resource with all faculty in my department? How do you export and import an Announcement in D2L Brightspace? Overview

Manually freeze/thaw machines in Deep Freeze

  1. Knowledge Base
Overview How do I thaw a Deep Freeze machine?  What are the keyboard commands to thaw or freeze a Deep Freeze machine. Resolution Windows Log into the Windows. Press Ctrl, Alt

D2L Brightspace: Remove/Hide D2L Brightspace Courses with Inactivation

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
Question I am not using all my D2L Brightspace courses - what can I do? How do I remove courses I am not using so students don't see them? Overview Instructors can inactivate and remove D2L

D2L Brightspace: Emergency Instructor Course Access

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
In the event that an instructor needs to substitute for another instructor during the course of a semester or after a semester has completed and contains the previous instructor's intellectual

Customer Requesting a SharePoint site

  1. Knowledge Base
  2. Web Services
: Please make the requester aware that once Systems creates the site, they are responsible for the settings and maintaining the site. Assign the ticket to the Systems Management Queue.  The Systems Management team may contact the customer for further information.

D2L Brightspace: Accessibility Checker

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
that your content is accessible to students who use screen readers and/or can benefit from accessible content. To use the Accessibility Checker: Edit any web page, announcement, or other text

07/14/2023 Perceptive Content Client Upgrade

  1. Knowledge Base
  2. Software and Application Support
  3. Perceptive Content/Image Now
through how to find and open software center Article - Installing Software from So... (mnsu.edu) - knowledge article walking through how to install a software Remote work