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Microsoft Teams - Install
install ... Question
How do I download Microsoft Teams?
Overview
Visit office.com and sign in with your StarID@go.minnstate.edu for students, or StarID@minnstate.edu for staff and StarID password
Guest Wi-Fi Access
a StarID. It allows access to the Internet and to services on campus that are accessible to the Internet. Most internal services such as MavDISK or ISRS are not accessible on the MavGUEST Wi-Fi
Manually freeze/thaw machines in Deep Freeze
Overview
How do I thaw a Deep Freeze machine? What are the keyboard commands to thaw or freeze a Deep Freeze machine.
Resolution
Windows
Log into the Windows.
Press Ctrl, Alt
Multi-Factor Authentication - New Android Phone
information-security ... Question
How do I set up MFA on an android?
Overview
On your Android smartphone, navigate to the Google Play Store App
In the search bar, type Microsoft Authenticator
Click Install
Adobe - Install Creative Cloud Control Panel
Adobe Creative Cloud Control Panel
Click on install and wait a few minutes for it to install
Click on the Adobe Creative Cloud icon on the desktop to launch the control panel
Sign-in with your
Set Outbound Caller-ID on Zoom Phone
Want to mask your outbound caller ID? Follow these steps to allow a different caller-ID to appear when making calls. ... Question
How can I set my outbound caller ID to something different?
Overview
Zoom Users
Set your default caller ID in the Zoom web portal. See Zoom Phone Caller ID document more
Multi-factor Authentication FAQ – International travel with no cell service
Question
What if I don't have cell service while traveling internationally?
Overview
Install and configure the Microsoft Authenticator app on your cell phone prior to traveling
Hide Incoming Calls While in a Zoom Meeting
Need to stay focused and avoid distractions while in a Zoom Meeting? Change your settings to hide incoming calls while in a Zoom Meeting. ... in-coming ... , you can do so by going to:
Click on your Picture on the top right in the Zoom App
Select Settings
Check the box next to Hide incoming calls while in a Zoom meeting
Request Help
Call Blocking on Zoom Phone
Block and manage calls on Zoom Phone ... the reason for blocking call: Spam or Other Reasons.
Click Block.
Managing Blocked Calls
Log in to the Zoom web portal.
In the left navigation menu, select Phone.
Click the Settings
Perceptive Content / ImageNow Login with StarID
Question
How do I login to ImageNow with my StarID?
Overview
The steps to be able to login with StarID to Perceptive Content / ImageNow are as follows:
The Security Manager at your
International Phone Plan Request
international ... Question
I am traveling out of the country, how do I ensure international calling on my work phone plan?
Overview
Please use the button below to create a request 5-7 days before your
Enroll New iPhone in Multi-Factor Authentication
Question
I received or bought a new iPhone. How do I setup multi-factor authentication with it?
Overview
Steps below to enroll your iPhone in MFA
On your iPhone, navigate to the App
Check for Local Administrator Rights on Windows
shown below
If your account does not have Administrator under your name and you believe to be in error, please contact the IT Solutions Center at ITSolutionsCenter@mnsu.edu or 507-389-6654.
Request Help
Check Voicemail on Zoom Phone
Easily check your voicemail on Zoom Phone ... . Use the Zoom Desktop Client, Mobile App, or web portal so to identify these messages.
Press the Message button on the desk phone or dial and call *86 on your desk phone access the voicemail
Respondus: Allow Live Proctoring with LockDown Browser
d2l ... :
Navigate to Quizzes in your course.
Click the LockDown Browser tab
You will see a LockDown Browser start page, click Continue to LockDown Browser.
Note: Sometimes it takes several