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MavPRINT Check Balance

  1. Knowledge Base
  2. Hardware, Device, and Printing Support
  3. MavPRINT
your StarID and Password, and press Log On   Note: Don't enter @go.minnstate.edu   In the bottom left corner of your display will be your existing balance MavPRINT

Windows 10 - Performing a network reset

  1. Knowledge Base
  2. Network and Communication
The network reset will remove and reinstall all of your network adapters on your computer.  It will also reset most of the other networking components back to their default settings. This is very

Captioning Media

  1. Knowledge Base
  2. IT Professional Services
  3. Accessibility
accessibility ... Question Questions related to article here Overview Guidelines and information to submit your captioning request: Contact IT Solutions through one of the following: Self-Help

MavPRINT Mobile Printing

  1. Knowledge Base
  2. Hardware, Device, and Printing Support
  3. MavPRINT
Question How do I print in from a browser on my laptop, tablet, or phone? Where is the MavPRINT mobile website? Overview How do I print from my Laptop? Login to the MavPRINT

07/14/2023 Perceptive Content Client Upgrade

  1. Knowledge Base
  2. Software and Application Support
  3. Perceptive Content/Image Now
2023 July Perceptive Content client post-update info ... connect to our software center and install the update.  Always On VPN - for more information on connecting to MSU's network through always on VPN refer to the following articles.  https

Eduroam Frequently Asked Questions (FAQ)

  1. Knowledge Base
  2. Network and Communication
  3. eduroam
devices at Minnesota State University, Mankato. Once eduroam is configured, your device will automatically work with the eduroam Wi-Fi network at many other universities in the United States and abroad

Descriptive Video Services (DVS)

  1. Knowledge Base
  2. IT Professional Services
  3. Accessibility
accessibility ... as audio description (AD). Guidelines and information to submit your DVS request: Contact the IT Solutions Center through one of the following: Self-Help: Explore online articles

Record Voice Greetings for Zoom Phone

  1. Knowledge Base
  2. Phones, Conferencing, and Collaboration
  3. Zoom Phones
created and hit Save. Common Area Phone If you are in charge of the greeting on a common area phone, use this process to seta voice recorded greeting.  Go to Phone Settings. Under

FlexSync Classroom: Join Meeting Without Audio

  1. Knowledge Base
  2. Teaching and Learning
  3. FlexSync
to have the Zoom meeting open on their laptop in addition to being connected using the FlexSync Classroom system. This is possible and recommended if you want to do things like participate in chat

ImageNow/Perceptive Content - Settings

  1. Knowledge Base
  2. IT Professional Services
the Sign-On screen double-click on Connection Profiles. Click on Edit connection profiles located in the lower left corner. Select your profile and click on Modify

MavAPPS for Windows

  1. Knowledge Base
  2. Software and Application Support
  3. MavAPPS/MavLABS
should bring you into your MavAPPS Store and display the applications you have access to. Note:  You may see more or less applications depending on what department/classes you are in or if you are an

Account locked out

  1. Knowledge Base
  2. Accounts and Access
edit. Enter the password that you use to log into windows and press the OK button. Update the password to your new one. Note:  You will only be able to change the

Renting a IT Solutions Academic Computer Center Lab(s)

  1. Knowledge Base
  2. Teaching and Learning
access to the software on the machine and the Internet. A staff member helping everyone get logged in and going. Standard IT Solutions Center support provided throughout the rental period. Labs will

MavAPPS for Macs

  1. Knowledge Base
  2. Software and Application Support
  3. MavAPPS/MavLABS
StarID and password and click on Log On. This should bring you into your MavAPPS Store and display the applications you have access to. Note: Some people may see more or less