Search 135 Results

Can't Find What You Are Looking For? Sign In Now
You are currently not logged in and some search results only show up if you login.

StarID Password Reset

  1. Knowledge Base
  2. Accounts and Access
haven’t Note:  If you do not remember your security questions or the answers are failing for the security questions, please contact the IT Solutions Center. Please be ready with a government issued ID

How to Use Traka Keybank

  1. Knowledge Base
  2. Hardware, Device, and Printing Support
rings from You will hear a click when it is in the proper position Close the cabinet door If you do not close the door with-in 40 seconds an alarm raised   Trouble Shooting Issues Check

Windows 10 - Performing a network reset

  1. Knowledge Base
  2. Network and Communication
helpful when you are having various networking issues.  This also means that any saved network passwords will be forgotten for things like Wi-Fi and you will have to reenter that information again.  You

D2L Brightspace: App error message when requesting merged courses

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
The most common reason the app will display an access error message is when using a Student MavMail account to log into the Brightspace Courses app. To resolve this issue: Log out of

D2L Brightspace: Can't send email from Classlist

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
Question I get an error when trying to send an email from Classlist to my students. How can I email my class outside of D2L Brightspace? Overview If you encounter an issue when attempting to

Respondus: About Respondus

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
) Troubleshoot and Special Access Respondus: Monitor Known Issue with Facial Recognition and Masks Respondus: Give a Student Special Access in Quizzes to opt out of Respondus Additional

Verification for Microsoft Multi-Factor Authentication Not Sending

  1. Knowledge Base
  2. Email, Calendar, and Storage
its settings. Possible things to try to resolve the issue: Restart your mobile device Restarting your mobile device ends background processes or services that are currently running that

Accessing ISRS on University Owned Machine

  1. Knowledge Base
  2. Data and Reporting
Question How do I access ISRS on my MNSU computer?  Overview These instructions presume you are accessing ISRS on a machine from which you have previously used to access ISRS on campus

Student Staff Accounts in Microsoft Office 365- Email, OneDrive and More

  1. Knowledge Base
  2. Software and Application Support
Windows, Mac, iPhone, or Android operating systems, which will give you one view into all your email inboxes. This makes it so that you don’t have to keep track of which account you are viewing. (Note

What is ManageEngine?

  1. Knowledge Base
  2. Software and Application Support
other applications.  This will help keep your computer secure and fix other issues these pieces of software might have.   Windows: If ManageEngine has applied any updates that requires your

MavAPPS for Windows

  1. Knowledge Base
  2. Software and Application Support
  3. MavAPPS/MavLABS
methods for accessing MavAPPS: Citrix Workspace App (preferred method) MavAPPS Website Both methods use Citrix Workspace, but the web method can have a few more issues due to it needing to

07/14/2023 Perceptive Content Client Upgrade

  1. Knowledge Base
  2. Software and Application Support
  3. Perceptive Content/Image Now
=313 - troubleshooting guide for workmsu connection issues. Web Client - imagenow/perceptive content provides a web client to interact with all aspects of the software with the exception of image

Scholarship Finder: Logging in as a Reference or Reviewer

  1. Knowledge Base
  2. Accounts and Access
still having issues logging in or have additional questions about Scholarship Finder these questions should be directed to the Scholarship Office at scholarships@mnsu.edu.

D2L Brightspace: Cannot Edit a Rubric

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
will become locked. This means you cannot edit the Rubric. To solve this issue you copy the rubric, edit it, and then associate the edited Rubric to a new* Assignments folder or Discussion topic

D2L Brightspace: Exporting Course Components

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
. Note: This operation is most reliably performed on a high-speed internet connection and on a computer that has a direct connection to the internet port (not wireless). If you have issues and your course