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Changing or Resetting StarID Password

  1. Knowledge Base
  2. IT Solutions
  3. Accounts and Access
  4. StarID
. If you do not remember your security questions or the answers are failing for the security questions, contact the IT Solutions Center. Please be ready with a government issued ID or MavCARD to

Using Employee Account to Fix D2L Brightspace Error Message when Requesting Merged Courses

  1. Knowledge Base
  2. IT Solutions
  3. Teaching and Learning
  4. D2L Brightspace
  5. Course Settings and Admin
The most common reason the app will display an access error message is when using a Student MavMail account to log into the Brightspace Courses app. To resolve this issue: Log out of

Emailing Students from Classlist outside of D2L Brightspace

  1. Knowledge Base
  2. IT Solutions
  3. Teaching and Learning
  4. D2L Brightspace
  5. Attendance and Classlist
Question I get an error when trying to send an email from Classlist to my students. How can I email my class outside of D2L Brightspace? Overview If you encounter an issue when attempting to

Sharing a File Publicly Using OneDrive

  1. Knowledge Base
  2. IT Solutions
  3. Hardware - Storage - Printing
  4. OneDrive
a windows machine; Command-C on a mac) and send it to the person you want to share Or you can simply click the share to share via email if you know person’s email. You can change the permission level as described above Request Help

Verifying Network Printer is Installed Correctly on Windows Device

  1. Knowledge Base
  2. IT Solutions
  3. Hardware - Storage - Printing
  4. Business Printing
have them add you to the appropriate printer group   NOTE: If at any point you experience issues, please contact the Solution Center   Request Help

About D2L Brightspace for Students

  1. Knowledge Base
  2. IT Solutions
  3. Teaching and Learning
  4. D2L Brightspace
  5. Getting Started with D2L
"disabled account" message when I try to log in to D2L Brightspace. Reseting your Star ID password will fix most log in issues.   How do I sign up for notifications in D2L Brightspace? My instructor

About Campus Wi-Fi

  1. Knowledge Base
  2. IT Solutions
  3. Network and Connectivity
communities. A 24/7 support team is available. If you're experiencing network issues in the residence communities, please contact ResNet 24/7 support. MyResNet Connection Instructions Wi-Fi for

Using a Traka Keybank

  1. Knowledge Base
  2. IT Solutions
  3. Hardware - Storage - Printing
rings from You will hear a click when it is in the proper position Close the cabinet door If you do not close the door with-in 40 seconds an alarm raised   Trouble Shooting Issues Check

Creating an Outlook Email Contact Group from an Email Message

  1. Knowledge Base
  2. IT Solutions
  3. Communication - Conferencing - Collaboration
  4. Email
  5. Outlook
list of members for your contact group.   Click Save & Close. Using Outlook on a Mac Open an email that was sent to the people you want to include in the contact group. In the

Institutional Process for Quality Matters Course Review

  1. Knowledge Base
  2. IT Solutions
  3. Teaching and Learning
  4. Quality Matters
illustrate the alignment mapping of your course design. Step 3:  Create a MYQM account and begin a Self Review of your course using the Quality Matters rubric (if you need an additional copy of the rubric

IT Solutions Editorial Style Guide

  1. Knowledge Base
  2. IT Solutions
  3. IT Professional Services
  4. IT Communications
on Mac computers. It may be helpful to note this when writing incase users are not familiar with "macOS."​​​​​​​ Always use lowercase "mac" and capital "OS," all one word. MB, Mbps, MBps MB

Changing Your Name On Zoom

  1. Knowledge Base
  2. IT Solutions
  3. Communication - Conferencing - Collaboration
  4. Zoom
Zoom: Sign In on Mac with University Account Zoom: Sign In on iPhone or Android Using University Account Zoom: Sign In on Chromebook Using University Account Step 2 - Click your profile

About Zoom Phone

  1. Knowledge Base
  2. IT Solutions
  3. Communication - Conferencing - Collaboration
  4. Zoom Phones
for you at the Campus Computer Store.  Setup and Training Resources Log in to Zoom Log in to Zoom How to Log In on Mac How to Log In on Windows Getting Started & Troubleshooting

About Hardware Standards and Replacement Cycle for State-Owned Devices

  1. Knowledge Base
  2. IT Solutions
  3. Hardware - Storage - Printing
Standardizing within this cycle supports IT in resolving issues faster and avoiding unexpected problems from outdated devices. (Therefore, it also saves the university money.)  Performance

About the ManageEngine and How to Navigate it

  1. Knowledge Base
  2. IT Solutions
  3. Software and Applications
other applications.  This will help keep your computer secure and fix other issues these pieces of software might have.   Windows: If ManageEngine has applied any updates that requires your