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Resetting the Network on Windows 10
passwords and VPN settings. This can be helpful when you are having various network related issues.
Click the Start button in the lower left corner.
Click on the Gear icon to get
Embedding LinkedIn Learning Videos in a D2L Brightspace Course
technical issues with using Firefox and Safari for this particular feature. If you wish to use Firefox or Safari, please see the instructions on the Using Firefox or Safari to Embed LinkedIn Learning
Rebooting a Creston Touchpad
Overview
Rebooting the Creston touchpad is the suggested troubleshooting process for fixing issues such as a frozen panel.
Environment
State-Owned Devices: Equipment provided to
Changing or Resetting StarID Password
. If you do not remember your security questions or the answers are failing for the security questions, contact the IT Solutions Center. Please be ready with a government issued ID or MavCARD to
Changing Primary Email Address
communications are sent to the correct inbox and ensures users don't encounter issues signing into certain applications.
How-To
Changing the primary email address.
Instructions
Step 1
Using Employee Account to Fix D2L Brightspace Error Message when Requesting Merged Courses
The most common reason the app will display an access error message is when using a Student MavMail account to log into the Brightspace Courses app.
To resolve this issue:
Log out of
Emailing Students from Classlist outside of D2L Brightspace
Question
I get an error when trying to send an email from Classlist to my students. How can I email my class outside of D2L Brightspace?
Overview
If you encounter an issue when attempting to
Sharing a File Publicly Using OneDrive
a windows machine; Command-C on a mac) and send it to the person you want to share
Or you can simply click the share to share via email if you know person’s email. You can change the permission level as described above
Request Help
Verifying Network Printer is Installed Correctly on Windows Device
have them add you to the appropriate printer group
NOTE: If at any point you experience issues, please contact the Solution Center
Request Help
About D2L Brightspace for Students
"disabled account" message when I try to log in to D2L Brightspace. Resetting your Star ID password will fix most log in issues.
How do I sign up for notifications in D2L Brightspace?
My
About Campus Wi-Fi
communities. A 24/7 support team is available. If you're experiencing network issues in the residence communities, please contact ResNet 24/7 support.
MyResNet Connection Instructions
Wi-Fi for
Creating an Outlook Email Contact Group from an Email Message
list of members for your contact group.
Click Save & Close.
Using Outlook on a Mac
Open an email that was sent to the people you want to include in the contact group. In the
Institutional Process for Quality Matters Course Review
illustrate the alignment mapping of your course design.
Step 3: Create a MYQM account and begin a Self Review of your course using the Quality Matters rubric (if you need an additional copy of the rubric
Changing Your Name On Zoom
Zoom: Sign In on Mac with University Account
Zoom: Sign In on iPhone or Android Using University Account
Zoom: Sign In on Chromebook Using University Account
Step 2 - Click your profile
About Zoom Phone
for you at the Campus Computer Store.
Setup and Training Resources
Log in to Zoom
Log in to Zoom
How to Log In on Mac
How to Log In on Windows
Getting Started & Troubleshooting