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Adobe Software Access for Students
created at www.adobe.com
If you wish to purchase Adobe Creative Cloud independently, check out their website for discounts here
NOTE: Only student workers, Faculty and Staff can request Adobe access through IT Solutions Center
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Add/Remove Modules Lumension
.
6. Endpoints selected for the module will have a pending install/uninstall listed under the module. An example module is the LPR.
Phone Call Recording
Question
Can I record phone calls from my Zoom App or Yealink desk phone?
Overview
Call recording is available in both the Zoom App and Yealink Desk Phone.
Zoom App:
To Record
Smart Devices on Wifi
, which our network does not have. Smart devices such as an Amazon Alexa or smart speaker is not supported.
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Force Quit on a Mac
Question
My outlook won't let me click on things and I have a spinning beach ball thing on my Mac. How do I close it?
Overview
If an application such as Outlook or Safari locks up, you can
Dental Clinic
sign in using your StarID and password but there is an option to use the credentials below on the specialized computer software.
Username: dentlab
Password: dentrix
Department Printing for Graduate Assistant or Student Employee
printer:
Create a list of the printers you need access to
Request your supervisor to forward the list with your name and StarID to the IT Solutions Center, with a request to give you access
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Frozen Crestron touchpanel
How do I fix the touchpad in the class room, that isn't letting me click on things? ... Overview
This article goes over how to trouble shoot the touchpad model TPS-1700.
Resolution
If the Touchpad is model TPS-1700, follow the steps below:
1. Turn touchpad over.
2
D2L Brightspace: Associating rubrics with discussions
topic name.
Click Edit Topic.
Click the Evaluation & Feedback widget to expand it and view options.
Click Add Rubric, then Add Existing.
Check the box next to the Rubric you wish to add, then click Add Selected
Click Save and Close to save your changes.
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D2L Brightspace: Associate Rubric with Assignments
name.
Click Edit Assignment.
Click the Evaluation & Feedback widget to expand it and view options.
Click Add Rubric, then Add Existing.
Check the box next to the Rubric you wish to add, then click Add Selected
Click Save and Close to save your changes.
Request Help
D2L Brightspace: Submit a request for third-party software integration
integrations they would like to have available to their faculty.
The process to fulfill an integration request is as follows:
Faculty submit a request to IT Solutions (see instructions above
Become a Content Creator for Your Department in the Mav Life App
:
Submit a ticket to IT Solutions
Work with our team to set up your Campus Cloud account and complete training
Get started posting content and creating events
Adobe Asking for Sign-In on Windows PCS Before Opening PDFs
Question
How can I open a PDF if I am unable to sign-in to Adobe?
Overview
When opening a PDF on my Windows PC Adobe is asking me to sign in. To resolve this so that you can open your PDF
OneDrive - Open a Shared Document
you can enter your password and then click on Next again
Students, Alumni and Emeriti: StarID@go.minnstate.edu
Faculty and Staff: StarID@minnstate.edu
Once logged in it should bring you
Outlook - Change Your Default Address Book
Question
How do I change my default address book?
Overview
NOTE: This solution only works for Windows. This functionality in Outlook on a Mac is not available currently
Change