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MavPRINT Mobile Printing

  1. Knowledge Base
  2. Hardware, Device, and Printing Support
  3. MavPRINT
from your official campus e-mail address. MavPRINT from a Campus Desktop Computer MavPRINT Printers are already to use from over 1500 campus computers for students to use throughout campus. From

Connecting to eduroam with Windows 10

  1. Knowledge Base
  2. Network and Communication
  3. eduroam
internet ... Windows 10/11 to eduroam you must have an active StarID account and current internet access. MavGuest or MavNet can be used if available.   1. Make sure your Windows computer has internet access

Unable to Connect to ISRS from VPN

  1. Knowledge Base
  2. Network and Communication
Uniface app can start, the VPN service is needs to be authenticated with the campus, the U: drive must be mapped to MavDISK, and the Uniface app must be pushed to the computer. This is all done

Map MavDISK or Department Drive on Windows

  1. Knowledge Base
  2. Email, Calendar, and Storage
  3. MavDISK
Question Questions related to article here Overview NOTE: MavDISK group folder files can be downloaded up uploaded individually (on or off campus) using MavDISK Web Access   Open

Dell Hardware Diagnostic Test

  1. Knowledge Base
  2. Hardware, Device, and Printing Support
Question How do I run diagnostics on my Dell computer?  Overview For Dell computers, open the link: https://www.dell.com/support/article/us/en/19/sln114988/dell-diagnostic-tools-to

Microsoft Teams - How to Create a Team

  1. Knowledge Base
  2. Software and Application Support
office365 ... admin for the team to allow you the manage the team like normal. RSO's should reach out to their advisor to place the request.   Open Microsoft Teams (on your computer in the Teams

D2L Brightspace: Edit Instructor Profile widget on course homepage

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
added from the course Classlist and each Teacher’s Profile information in D2L Brightspace.   The default information shared is the Teacher’s name and email address. You can also optionally choose

VPN Client Installation

  1. Knowledge Base
  2. Network and Communication
StarID on both a Windows computer and a Mac. The VPN client is used to allow your computer to do tasks off campus that would usually require you to be on campus. Examples of this include but are not

Cisco Jabber Client: Call Center Initial Setup

  1. Knowledge Base
  2. Phones, Conferencing, and Collaboration
  3. Cisco Jabber
help you get the client launched and connected on your Windows computer Our knowledge article: Installing and Running VPN on Mac can help you get the client launched and connected on your Mac computer

Cisco Jabber Client: Quick Start PC

  1. Knowledge Base
  2. Phones, Conferencing, and Collaboration
  3. Cisco Jabber
of a call center you will need to be connected to our local network. Either on campus or through a VPN connection Help installing the VPN can be found in our knowledge article: VPN Client

Cisco Jabber Client: Quick Start Mac

  1. Knowledge Base
  2. Phones, Conferencing, and Collaboration
  3. Cisco Jabber
individual jabber use. For individuals that are part of a call center you will need to be connected to our local network. Either on campus or through a VPN connection. Help installing the VPN can

Resolving Issues with Wi-Fi Connectivity in Academic Buildings (Non State-Owned Devices)

  1. Knowledge Base
  2. Network and Communication
Overview With recent upgrades made to our Wi-Fi network in early January 2020, some Windows devices cannot connect to any campus Wi-Fi or have spotty in and out connections. This can happen

ISRS Gives a Side by Side Configuration Error

  1. Knowledge Base
  2. Software and Application Support
Question What to do when ISRS gives a side by side error? Overview This happens when a computer doesn't have Visual Studio C++ 2005 x86 installed. Navigate to one of the following

How to Update a State Asset Department

  1. Knowledge Base
  2. Hardware, Device, and Printing Support
the computer is currently listed as its owner 3. Provide IT Solutions with the Make and Model of the computer, Asset Tag number, Serial Number 4. Provide IT Solutions with who and what department is this computer going to   Request Help

Windows frozen on startup configuring windows

  1. Knowledge Base
  2. Hardware, Device, and Printing Support
turn off your computer. Configuring Windows updates x% complete.  Do not turn off your computer. Please do not power off or unplug your machine. Installing update x of x... Working on updates x