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Back Up Outlook Rules (Windows)
Open
Once you've restored your rules, click OK on both the Options and Rules and Alerts dialog boxes to return to the main Mail screen
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Zoom: Configure Personal Meeting Room For FlexSync Classrooms
the Alternative Hosts field enter the email address of the person that you want to share meeting controls with. An example of this would be an Academic Support Student Worker that is assisting with managing your classroom
Select Save when finished
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FlexSync Classroom: Camera or View Froze for Zoom Particpants
Vaddio Box
The camera and microphone will reset, so Zoom users will not be able to see or hear from the classroom for about 35 seconds or so during the reset process
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Smart Devices on Wifi
Amazon Alexa or other smart device connect to wifi. ... alexa ... Question
How can I connect my Amazon Alexa to the wifi on campus?
Overview
Most smart devices are unaware of enterprise wifi usernames and passwords and require a pre-shared key / password
Enable Live Transcription on Zoom Phone
This article explains how to enable live transcription for meetings and video calls. ... Question
How do I enable live transcription in Zoom?
Overview
Mobile App:
Sign in to the Zoom desktop client.
On the top right, click on your profile picture or name initials
BitLocker Recovery Key Error
Question
My computer will not boot and says I need a recovery key, what can I do?
Overview
If you see a prompt similar to this, please contact the IT Solutions Center
Outlook - Import Rules
on the toolbar above the list of rules on the Rules and Alerts dialog box
Click on Select All
Click Run Now
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Report Office 365 Spam
Question
How do I report a spam or phishing email?
Overview
Microsoft Outlook for Windows
There are two ways to report a phishing/spam email in Microsoft Outlook for Windows
Microsoft Teams - Install
.
Click the Waffle Icon on the upper left hand corner.
Click the Teams icon.
Download the desktop app by clicking Get Windows App
You can also choose to sign in on the web app
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FlexSync Classroom: Start or Stop Recording
Question
How do I start or stop recording of a meeting in a FlexSync Classroom?
Overview
After joining your meeting, tap the Zoom Touch Display to unhide the controls, then tap the
Windows 10 System Updates
this process more than once to Install all updates
Check online for updates from Microsoft Update under Check for updates
Download and run Dell Support Assist
If you have any issues, please call IT Solutions x6654
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No Logon Servers New Windows Computer
and Password.
Login to your computer.
If the computer is a desktop, ensure that the ethernet cable is connected.
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Set Outbound Caller-ID on Zoom Phone
Want to mask your outbound caller ID? Follow these steps to allow a different caller-ID to appear when making calls. ...
In the Outbound Caller ID section, click the drop-down arrow
Select the number you'd like to display when making an out-going call
Click Save
Common Area Phones
Please submit a ticket to IT to have Telecommunications change outbound caller ID
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Browser - Clear Cache
android ...
Select All time from the Time range drop-down menu
Click Clear Data
Firefox
Paste about:preferences#privacy in the address bar and press Enter
Scroll down to the History section and
Krypton: Set Password
Question
How do I reset my Krypton account password?
Overview
Open a web browser.
Navigate to Campus Account Settings.
Log in using your StarID and StarID password