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Question My Zoom app is on an old version, how do I update it? My zoom app says it is up-to-date but it is not, how can I fix this?  Overview This article is intended for State Assets only

Mac Archive.olm file then click Import Once your mail items have been imported, they will be available at the bottom of the left-hand column in Microsoft Outlook under the On My Computer section

Question How can I change my name on Zoom?  Overview You can rename yourself on the Zoom clients and your account profile in Zoom to keep your name up to date across the platform. Change

 Assessment menu. Click Grades from the menu Select the Enter Grades tab. Click the Export button. Select All Users in the ‘Export All Grade Items for’ menu. Click Apply. Check the box next to

, mobile app, and desk phones. This setting also syncs with the identical desktop client and mobile app setting. Sign in to the Zoom web portal. In the navigation menu, click Phone System

Question How do I add in individual feedback to students on quiz questions? When grading Quizzes, can I add feedback for a specific student? Overview You can provide overall feedback

.    Sign in to the Zoom Web Portal. In the navigation menu, click Phone then Settings. Under Call Handling, click Audio Library. Click Add Audio. Record a new

number. *Please note that Minnesota State University Mankato is currently in the process of transitioning all employees from the Cisco phone system to the Zoom phone service. This article applies

Question How do I know if I am connected to the Always on VPN? Overview There are a few ways to view this, but this is probably the easiest method: In the notification area down near

Overview When I am trying to upload into Content or an Assignments folder I am getting an error that says, "Oops there was a problem." What can I do to upload my file? Resolution The most

This article is intended for faculty and staff to change the default ringtone on your University Zoom Phone App ... devices: Zoom Desktop or Laptop App To change the default ringtone on your Zoom Phone through the Zoom app, follow the steps below: Click on your profile on the upper right-hand side in the

. Please do not interrupt the process. The file it creates may be larger than 1GB in size. Our test case created a 2.68GB file and it took roughly ten minutes to complete. Your results may vary.   Request Help

Question What to do when ISRS gives a side by side error? Overview This happens when a computer doesn't have Visual Studio C++ 2005 x86 installed. Navigate to one of the following

Question How can I have a user account for Polleverywhere? Overview There are two types of accounts in Polleverywhere:   1- Teacher/Faculty account: This is the account that can

Overview Identify the specific information you need Identify how many email addresses? Identify, if any, specific characteristics, demographics, or parameters you need to filter