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Requesting Access to a Faculty's D2L Brightspace Course Shell

In the event that an administrator, dean, or employee needs access to a course created by another faculty member for non-instructional purposes, please follow the steps below in order for IT

Slow Speed Using VPN

internet ... Question How can I check the speed of my Internet? Overview Typically, slow VPN performance is caused by the customer's slow Internet connection. A minimum of 12 Mbps Internet connection is

Printing to PDF File on Windows

on your computer than printing it. The procedure is similar on Mac devices.    Open the document to be printed. Click File in the upper left corner of the window and then select Print

Using a Traka Keybank

bullet Close the cabinet door If you do not close the door with-in 40 seconds an alarm raised   Returning rings Present your MavCARD to the reader. You will hear a click and the

Submitting a File to Turnitin.com on Behalf of a Student

steps to create a class and assignment in Turnitin.com. Navigate to https://www.turnitin.com and sign in. Assure you are on the Instructor tools tab. From the Assignment page, Click More

Outlook Emails - Delivery Delay

Question Why are some emails being delayed when sending?  Overview ·Safe Links is a Microsoft feature that in part provides scanning and verification of links in email messages. The Pre

Changing Default Ringtone on Zoom Phone

This article is intended for faculty and staff to change the default ringtone on your University Zoom Phone App ... devices: Zoom Desktop or Laptop App To change the default ringtone on your Zoom Phone through the Zoom app, follow the steps below: Click on your profile on the upper right-hand side in the

Checking the Display and Locking Statuses for D2L Brightspace Discussion Topics/Forums

Question Why can't my students see discussions forums/topics in D2L? Overview If students report that they cannot see a Discussion Forum or Topic, sometimes this is due to Availability or

Creating and Checking PDFs for Accessibility

. Manual Checks Read Order: Ensure that the reading order of the content is logical and follows the intended sequence. Navigation: Confirm that headings are properly tagged and

Designing Accessible Web Content

Use Clear and Consistent Layouts Logical structure: Organize your content in a clear, predictable layout with a consistent structure across pages. Ensure the reading order flows logically from

About Shared Mailboxes and Distribution Lists

help you choose which is the right option for you.   Shared Mailbox A Shared Mailbox is a separate mailbox that users can be given access to. This mailbox has its own Inbox, Drafts, Sent

Linking PDFs with Optimizely

new webpage? Maybe a form? There are many pros and cons to using different formats to deliver your content. If you choose to use a PDF, you can upload and link it in EpiServer according to the

Enabling Respondus LockDown Browser

Question  How do I set-up LockDown Browser? How do I add Respondus to Quizzes in D2L Brightspace? Overview Respondus LockDown Browser is a custom browser that locks down the testing

Removing Minnstate eduroam Profile on macOS

connect their device to eduroam. Environment Personal Devices: Equipment owned and maintained by individual users.  How-To Removing the Minnstate eduroam CAT profile on macOS

Removing Malware on Personal Devices

your device, please Contact IT Solutions.  To download Malwarebytes for your personal device, follow the steps below. Installation and Usage Download the Malwarebytes free download from http