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SMS (Text Messaging) FAQs on Zoom Phone

Frequently Asked Questions for Zoom Phone SMS Texting This is intended for Staff and Faculty Accounts Only. This is not for Student Zoom Accounts. *Please note that Minnesota State University

Connecting to eduroam with iPhones

Question How do I connect to eduroam from my iPhone? For more information please visit our Eduroam Page. Overview eduroam is the preferred secure Wi-Fi network for all students, faculty and

Hardware Standards and Replacement Cycles for State-Owned Computers

software security standards. This is in alignment with the Minnesota State Board Policy 5.23.1.5 Security Patch Management.   Operating systems such as Windows and macOS specifically require

Adding and Managing Contacts

Question How can I add an external contact or manage my contacts?  Overview How to view the Contact Directory on Zoom App: Sign in to the Zoom desktop client.  Click the

Using Your Yealink Desk Phone for Zoom Meeting Audio (Companion Mode)

setting up a Zoom Meeting button on your Yealink desk phone. This is referred to as Companion Mode. When companion mode is set up, your Yealink phone works in conjunction with your computer to be

D2L Brightspace: Data Requests

Question How do I get D2L Brightspace data? Overview Description of Service Category  IT Solutions provides raw data from D2L Brightspace Data Hub. Requests may include faculty access to

Manage Call Handling and Voicemail Settings for Zoom Phone

Question How do I customize how incoming calls to my university phone number (Zoom Phones) will be handled, customize my voicemail greetings and settings, set my voicemail PIN Code and block

Captioning Media

Question How do I request captioning? Overview Guidelines and information to submit your captioning request: Contact IT Solutions through one of the following: Self-Help

Issuing a Cell Phone and Other Mobile Computing Devices

Question How do I get a company issued cell phone?  Overview Before issuing a cellphone, review the University's cell phone policy and the instructions below. Then fill out the review form

Hardware Standards and Recommendations for Students

laptop or desktop computer to be enrolled in programs and courses. However, many students choose to bring them. Should you choose to do so, we would like to provide recommendations for hardware for

Making and Receiving Calls on Zoom Phone

area code don't require dialing the 507 area code. Just dial the 7-digit number.    - Long distance calls require 10-digit dialing within the US and Canada.    Sign in to the Zoom desktop

Using SMS (Text Messaging) on Zoom Phone App

Question How can I send a test message using my Zoom Phone   Overview This is intended for Staff and Faculty Zoom Phone accounts Only. This is not for Student Zoom Accounts. NOTE: SMS

D2L Brightspace: Focus on feedback with grades or marks witholding

the feedback before releasing the grades. Students tend to focus on grades at the expense of written feedback – which may be detrimental to increasing future performance." See: Kuepper-Tetzel, C

How to Manage Call Queues

Question If I have access to a queue in zoom phone, how can I manage it?   Overview How to change call queue settings Sign in to the Zoom web portal. In the navigation menu, click

Frozen Crestron touchpanel

How do I fix the touchpad in the class room, that isn't letting me click on things? ... Overview This article goes over how to trouble shoot the touchpad model TPS-1700. Resolution If the Touchpad is model TPS-1700, follow the steps below: 1.     Turn touchpad over. 2