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Cisco Jabber Client: Quick Start Mac

  1. Knowledge Base
  2. Phones, Conferencing, and Collaboration
  3. Cisco Jabber
to turn your video on or off Screen share button is used to turn screen sharing on or off Dial pad is used to dial another number Options menu can be used to put a call on

Cisco Jabber Client: Quick Start PC

  1. Knowledge Base
  2. Phones, Conferencing, and Collaboration
  3. Cisco Jabber
along the bottom of the screen, moving from left to right: Mute button is used to mute the call Video button is used to turn your video on or off Screen share button is used to turn screen

Remote Desktop Direct Setup

  1. Knowledge Base
  2. Network and Communication
MSURemoteDesktopDirect.rdp and save it to your desktop Connect to Remote Desktop Direct: NOTE: Using Remote Desktop Direct does not require using the VPN client Double-click the

MavAPPS for Windows

  1. Knowledge Base
  2. Software and Application Support
  3. MavAPPS/MavLABS
Question How do I install the Citrix Workspace for use with MavAPPS on Windows? Overview Jump to: Using MavAPPS Can't Start App Error There are two methods for accessing MavAPPS

How to Install Office 365 for Students, Faculty, and Staff

  1. Knowledge Base
  2. Email, Calendar, and Storage
  3. Email
Question How do you download Office 365? How do you install Microsoft Office? Overview Using any browser, log into Mavmail at https://mavmail.mnsu.edu. Replace YOUR StarID for StarID

Perceptive Content / ImageNow Client Install

  1. Knowledge Base
  2. Software and Application Support
  3. Perceptive Content/Image Now
This article goes over the steps to install Perceptive Content / ImageNow Client ... following two directories to all users on the computer. C:\Program Files (x86)\ImageNow C:\ProgramData\ImageNow Turn Off UAC if applicable (Win7 / Win10) Disable UAC on Windows 7 Type UAC

D2L Brightspace: Request merged/grouped courses

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
add ... in the navbar or in the Instructor Resources widget. -or- 2.a. If prompted, log in with your MavMail credentials. 2.b. If prompted, click the Allow button to grant permission to use

Zoom: Configure Personal Meeting Room For FlexSync Classrooms

  1. Knowledge Base
  2. Video and Digital Media
  3. Zoom
your Personal Meeting ID. You are encouraged to use your 10-digit University telephone number if you have one In the Security section, select Waiting Room, select passcode, and enter your

MavAPPS for Macs

  1. Knowledge Base
  2. Software and Application Support
  3. MavAPPS/MavLABS
Question How do I install or use MavAPPS? Overview Jump to: Using MavAPPS Can't Star App Error There are two methods for accessing MavAPPS: Citrix Workspace App (preferred

Descriptive Video Services (DVS)

  1. Knowledge Base
  2. IT Professional Services
  3. Accessibility
accessibility ... request. You are asked to provide the media (VHS, DVD, YouTube, video file) and the transcript (if existing) to Accessible Technologies. Note: If you are using media that is owned by the

eduroam Wi-Fi Network: Connect with a Chromebook (Chrome OS)

  1. Knowledge Base
  2. Network and Communication
is your preference. This will not affect having to re-sign in for your Wi-Fi connection. It is only used for if you login to another StarID service on this computer while using the Chrome browser

D2L Brightspace: About merged/grouped courses

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
add ... content over to sections that use the same materials. Grouping courses helps you communicate efficiently to all students taking different sections of a course. Grouping courses is also useful when

Document Conversion

  1. Knowledge Base
  2. IT Professional Services
  3. Accessibility
This article goes over how one may convert a document to a different type. ... Question How do I convert a document to a different file type? Overview We currently have ITS staff available to assist faculty in getting documents converted.  Guidelines to submit a

Unable to Connect to ISRS from VPN

  1. Knowledge Base
  2. Network and Communication
Question When I connect my laptop through VPN, I can't use Uniface (ISRS)    Overview After connecting to VPN with a state-owned computer, ISRS (Uniface) does not work.   Before the

Guest Wi-Fi Access

  1. Knowledge Base
  2. Network and Communication
of students and other members of the public and does not require a password. It allows access to the Internet and to services on campus that are accessible to the Internet. Most internal services such