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Outlook - Export OST or Archive on Mac

store your Outlook for Mac Archive If you have a significant amount of email or calendar events, this backup can take upwards of ten minutes. You will be unable to use Outlook during the backup

Outlook Cached Mode On and Off

Question I am unable to receive or view any emails in Outlook. In the bottom right hand corner it says not connected to MNSU. I am using Windows 10 with Outlook, what can I do? Overview You

Adobe Asking for Sign-In on Windows PCS Before Opening PDFs

Question How can I open a PDF if I am unable to sign-in to Adobe?  Overview When opening a PDF on my Windows PC Adobe is asking me to sign in. To resolve this so that you can open your PDF

What is the process for a user whose wireless is disabled due to infection?

instructions. Upon completion of the scan, the Solutions Center will create a task and assign it to the IT System Management Team. The Solutions Center will attach the log file of the scan to the task. The

Manually freeze/thaw machines in Deep Freeze

Overview How do I thaw a Deep Freeze machine?  What are the keyboard commands to thaw or freeze a Deep Freeze machine. Resolution Windows Log into the Windows. Press Ctrl, Alt

Cannot Login to University Laptop

login ... Question What to do when you cannot Log into University Laptop Overview Connect an Ethernet cable to laptop Login with your StarID and StarID password If that still does not work

Eduroam Frequently Asked Questions (FAQ)

Internet to configure eduroam on your device. If you are not within range of an eduroam network during installation, you may see an error message about being unable to connect. When in range of the

MavConnect Error "Expired Session: Your MavConnect Session has been Expired

. Certain browser versions enforce stricter security in terms of cookies and cross-site scripting, which results in the error above when attempting to log into MavConnect. See the browser cache clearing document here Request Help

How to Image a Mac Computer

MavDISK/software 7. Install Jamf quick add 8. Approve MDM Profile 9. Log into self service with StarID and password 10. Do steps 1-4 under the staging tab

Krypton: Set Password

Question How do I reset my Krypton account password? Overview Open a web browser. Navigate to Campus Account Settings. Log in using your StarID and StarID password

Connecting to Krypton

window to automatically try to sign in next time you log into the computer. Unselect Reconnect at sign-in checkbox. Select Connect using different credentials checkbox.  Note: If you don't do

Add Pictures to Media in Tightrope

Question How do I add pictures to Media in Tightrope? Overview Via any web browser, log onto Front Door/Tightrope Once you have logged on, click Carousel Click Media Click Pictures

Cisco Jabber - Login Issues

This is a quick summary of how to login to jabber as a standard user verses a call center user. ... login ... Question How do I login to Jabber? Overview For Standard Jabber users, (not part of a call center) follow the process below to login Enter your StarID@mnsu.edu in the username field on

How to Find a Lost iPhone

version.   Tracking your phone using iCloud If you have an iPhone and no other Apple device, you can still track your iPhone from a Windows laptop or a MacBook.   Log in to iCloud

ISRS Login Issues

login ... Question My ISRS account also is not allowing me to log on. Where can I get help? Overview If you are experiencing issues logging into ISRS/Uniface, try the following steps: Delete the