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Unable to Connect to ISRS from VPN

  1. Knowledge Base
  2. Network and Communication
  3. VPN
Question When I connect my laptop through VPN, I can't use Uniface (ISRS)    Overview After connecting to VPN with a state-owned computer, ISRS (Uniface) does not work.   Before the

D2L Brightspace: Save Courses from Inactivation/Deletion Process

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
Question How do I save my course from inactivation/deletion?   Overview All courses created more than five years ago are considered for the course deletion process including development

Map MavDISK or Department Drive On Mac

  1. Knowledge Base
  2. Email, Calendar, and Storage
  3. MavDISK
to access MavDISK.a b. On-campus university computers - will automatically have your MavDISK personal files available on the M: drive. c. On-campus personally owned computers - follow the

Browser - Clear Cache

  1. Knowledge Base
  2. Software and Application Support
firefox ... in the Clear browsing data window Select the following forms of browsing data from the list: Browsing history Download history Cookies and other site data Cached images and files

Accessibility Consulting

  1. Knowledge Base
  2. IT Professional Services
  3. Accessibility
-Services: IT Solutions Walk-In: IT Solutions Center, Wissink Hall 121 or the IT Solutions Kiosk located on the first floor Wigley Administration Building    Request Help

D2L Brightspace: Remove Courses

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
Solutions.  Click Merge/Group/Remove courses. The Brightspace Courses app will open. Note: You may need to sign in with your MavMail credentials or click "Fix connection" to log back in to the app

D2L Brightspace: Share a Development Course

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
Course Request. Note: You may be prompted to sign in with your MavMail credentials to access the article. Copy components: Find the course in the Development tab/semester in My Courses

Acceptable Use Policies

  1. Knowledge Base
include applications that utilize large amounts of bandwidth, such as peer-to-peer file sharing programs, programs that continually click on ads for credit, money, or some other benefit. OFFICIAL

Outlook - Share Your Calendar/Mailbox

  1. Knowledge Base
  2. Email, Calendar, and Storage
  3. Email
Question How do I let someone else view my calendar? Overview Questions related to article here With Microsoft Outlook open, go to the menu bar at the top of the screen and choose

Mouse Isn't Clicking Correctly in MavAPPS

  1. Knowledge Base
  2. Software and Application Support
  3. MavAPPS/MavLABS
or single high resolution (2k, 4k, etc) monitors connected to Windows can cause apps not to display at their optimal resolution. NOTE:  Currently this article doesn't work as Citrix removed this

Enroll New iPhone in Multi-Factor Authentication

  1. Knowledge Base
  2. Email, Calendar, and Storage
Store  Tap the search tab in the bottom right  Tap Get on the Microsoft Authentication tile as shown below  Sign-in to the App Store with your fingerprint or Apple ID password

Turnitin: Log in/Access Turnitin.com

  1. Knowledge Base
  2. Teaching and Learning
Question How can I get a Turnitin.com instructor account? How do I access Turnitin.com outside of D2L Brightspace? Overview If you HAVE previously used Turnitin within a D2L Brightspace

Voicemail PIN Viewing or Reset on Zoom Phone

  1. Knowledge Base
  2. Phones, Conferencing, and Collaboration
  3. Zoom Phones
: in order to call into your voicemail box from a different phone, you must first select "Allow callers to check voicemail" in your phone settings. *Please note that Minnesota State University

D2L Brightspace: Copy Select Course Components from one Course to Another

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
items only With either selection, assure the box is checked next to Include Associated Course Files. Click the Continue button. If you selected Select individual items to copy

D2L Brightspace: Create a Holistic Rubric

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
 numerical values are associated with levels.  Percentage: Levels use percentage values (e.g., "Exceeds (100%)", "Meets (75%)", etc). By default, there will be 4 Levels (rows): To add