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D2L Brightspace: Create Small Group Discussions

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
Question How do I create small group discussions in D2L Brightspace?  Overview First create the Group Category and Groups Click the Groups link under Communication Click the New

D2L Brightspace: Add a Teacher's Assistant or Co-Instructor

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
this article. You may be prompted to sign in with your MavMail credentials first. Complete and submit the form.   Email Request Email your request for manual TA or Co-Instructor

Document Conversion

  1. Knowledge Base
  2. IT Professional Services
  3. Accessibility
Question How do I convert a document to a different file type? Overview We currently have ITS staff available to assist faculty in getting documents converted.  Guidelines to submit a

MNSU Mac Printers

  1. Knowledge Base
  2. Hardware, Device, and Printing Support
  3. MavPRINT
 Apple menu in the upper left corner and selecting System Preferences Click on the Printers & Scanners icon, if the printer name starts with PRINTERS-, the printer is set up to use the print

Qualtrics: Set-up Star ID Sign On to a Qualtrics Survey

  1. Knowledge Base
  2. Teaching and Learning
Qualtrics? Overview Adding an authenticator (Star ID sign on) to a survey flow will allow you to better verify the identity of who has taken your survey, including first name, last name, and

D2L Brightspace: Share Announcements

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
shows you how to export an Announcement to a .zip file. You can then share the .zip file with others for import in to their courses. To export an Announcement: Click the Course Admin link in

07/14/2023 Perceptive Content Client Upgrade

  1. Knowledge Base
  2. Software and Application Support
  3. Perceptive Content/Image Now
installed if you use it.  Please pass this along to anyone who needs this information.   Software Center Install - this is a self service installation for windows machines. Open software center

Record Voice Greetings for Zoom Phone

  1. Knowledge Base
  2. Phones, Conferencing, and Collaboration
  3. Zoom Phones
ticket with IT and make sure the MP3 file is attached to have Telecommunications apply the greeting to the Common Area Phone.   Request Help

Outlook Errors Profile Removal

  1. Knowledge Base
  2. Email, Calendar, and Storage
  3. Email
Question What can I do if my Outlook profile is corrupted or having issues?  Overview The following steps will guide you through removing your Outlook profile which should fix any of these

How to Change Business Hours on Zoom Phone

  1. Knowledge Base
  2. Phones, Conferencing, and Collaboration
  3. Zoom Phones
Question How can I change business hours to match the hours that I work, and change how calls are handled after hours? Overview Zoom Phone is set up with default working hours of 7:30am to 5

Perceptive Content / ImageNow Client Install

  1. Knowledge Base
  2. Software and Application Support
  3. Perceptive Content/Image Now
following two directories to all users on the computer. C:\Program Files (x86)\ImageNow C:\ProgramData\ImageNow Turn Off UAC if applicable (Win7 / Win10) Disable UAC on Windows 7 Type UAC

Accessibility Features in Zoom Phone

  1. Knowledge Base
  2. Phones, Conferencing, and Collaboration
  3. Zoom Phones
Question Does Zoom Phone offer accessibility features? Overview Zoom Phone offers several accessibility features that people will find useful.  Live Transcript: Live transcript is

Linking LinkedIn Learning Videos in a D2L Brightspace Course

  1. Knowledge Base
  2. Teaching and Learning
LinkedIn Learning account using this link https://lnkd.in/edEvMpD prior to accessing the videos.  This will ensure a seamless experience. Login to your LinkedIn Learning account Click the Go to

Connecting Jabra Engage 65 Headset to Yealink T46U Desk Phone (Zoom Phone)

  1. Knowledge Base
  2. Phones, Conferencing, and Collaboration
  3. Zoom Phones
headset). Download and install the Jabra Direct software https://www.jabra.com/software-and-services/jabra-direct. Jabra Direct will detect that the Jabra Engage 65 headset needs a firmware upgrade

MavAccess

  1. Knowledge Base
  2. Accounts and Access
Question What is MavAccess? Overview MavAccess is an online accommodations system that is used by Accessibility Resources. Issues with students inability to login to this resources should be referred to Accessibility Resources.