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Resetting the Vaddio Box to Fix

Question How do I fix a frozen camera or view for zoom participants in a FlexSync Classroom? Overview In the technology rack at the teachers’ station, find the Vaddio Box. This technology

Using Call Park

Call park allows phone users to place a call on hold and let another phone user resume the call from any phone or Zoom client. After parking a call, Zoom Phone generates a retrieval code. Any other phone user can use the retrieval code to resume the call. ... zoom-phone ... Question How can I place a call on park and how can someone resume the parked call?  Overview How to park a call (desktop client or mobile app) Sign in to the Zoom desktop client or

About IT Resources for Working Remotely

: Chat, meet, collaborate, and share files online with your team. Zoom: Online meetings and webinars. Zoom Phone: University phone system for employees with calls, SMS, voicemail and more available

Allowing Live Proctoring with LockDown Browser

Question How do I use Respondus LockDown Browser during classes held on Zoom or Microsoft Teams? Overview To set-up Live Proctoring online with Zoom or Teams Meetings with Lock Down Browser

Updating the Instructor Profile Widget on Course Homepage in D2L Brightspace

Question What is the Instructor Profile widget? | How do I update the Instructor Profile widget in D2L Brightspace? | How can I add office hours or Zoom meeting info to the widget?  Overview

Receiving Call Queue Calls

zoom-phone ... Overview If you are part of a call queue and you want to receive calls for that queue, please opt-in to receive calls by following the directions below.  Resolution Open the Zoom App

Using Hot Desking

zoom ... Question How can I sign into another Yealink Zoom Phone to use my phone extension?  Overview The hot desking feature allows phone users to use their extension number and PIN to temporarily

Transferring Active Call Directly to a Voicemail Box

zoom-phone ... Question How can I transfer or forward a call directly to someone's voicemail box?  Overview Zoom Phone App:  When on an active call, select the Transfer button Type in the extension

Managing Participants in FlexSync Classroom

your Zoom Touch Display to unhide the controls, then tap the ellipsis icon Tap Manage Participants Tap Mute All to mute all participants Tap the arrow in the row of

Recording Meetings in a FlexSync Classroom

Question How do I start or stop recording of a meeting in a FlexSync Classroom?  Overview After joining your meeting, tap the Zoom Touch Display to unhide the controls, then tap the

Toggling in and out of Call Queue for Additional Wrap-Up Time

zoom-phone ... call, toggle out of the queue until you are finished and then toggled back in.  From the Zoom App, go to Profile - Receive Shared Calls - Toggled the queue button off Once you are done with your wrap-up, you can toggle the queue button back on      Request Help

Requesting an International Phone Plan

: Please see Mobile Device Best Practices per the NSA.  NOTE: This is for phone carriers only not Zoom Phones.    Request Help

Sharing Voicemail Inbox Access

zoom-phone ... Question How do I share my voicemail inbox with someone?  How to share your own voicemail inbox Sign in to the Zoom web portal. Click Phone. Click the Settings tab. Next to

Deleting and Removing Fireflies.ai

 and select Manage Apps. Search for Fireflies.ai and select Block to prevent it from rejoining meetings. Step 7 - Verify Removal from Zoom (If Used) If Fireflies.ai was integrated with

Setting Up and Configure Yealink Sidecar

zoom-phone ... kit that is included with the sidecar if not already attached. Login to Zoom from a web browser. Go to the Phone tab. Scroll down to Desk Phone Click on View or Edit – Manage Key Go to