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Resetting the Vaddio Box to Fix
Question
How do I fix a frozen camera or view for zoom participants in a FlexSync Classroom?
Overview
In the technology rack at the teachers’ station, find the Vaddio Box. This technology
Using Call Park
Call park allows phone users to place a call on hold and let another phone user resume the call from any phone or Zoom client. After parking a call, Zoom Phone generates a retrieval code. Any other phone user can use the retrieval code to resume the call. ... zoom-phone ... Question
How can I place a call on park and how can someone resume the parked call?
Overview
How to park a call (desktop client or mobile app)
Sign in to the Zoom desktop client or
About IT Resources for Working Remotely
: Chat, meet, collaborate, and share files online with your team.
Zoom: Online meetings and webinars.
Zoom Phone: University phone system for employees with calls, SMS, voicemail and more available
Allowing Live Proctoring with LockDown Browser
Question
How do I use Respondus LockDown Browser during classes held on Zoom or Microsoft Teams?
Overview
To set-up Live Proctoring online with Zoom or Teams Meetings with Lock Down Browser
Updating the Instructor Profile Widget on Course Homepage in D2L Brightspace
Question
What is the Instructor Profile widget? | How do I update the Instructor Profile widget in D2L Brightspace? | How can I add office hours or Zoom meeting info to the widget?
Overview
Receiving Call Queue Calls
zoom-phone ... Overview
If you are part of a call queue and you want to receive calls for that queue, please opt-in to receive calls by following the directions below.
Resolution
Open the Zoom App
Using Hot Desking
zoom ... Question
How can I sign into another Yealink Zoom Phone to use my phone extension?
Overview
The hot desking feature allows phone users to use their extension number and PIN to temporarily
Transferring Active Call Directly to a Voicemail Box
zoom-phone ... Question
How can I transfer or forward a call directly to someone's voicemail box?
Overview
Zoom Phone App:
When on an active call, select the Transfer button
Type in the extension
Managing Participants in FlexSync Classroom
your Zoom Touch Display to unhide the controls, then tap the ellipsis icon
Tap Manage Participants
Tap Mute All to mute all participants
Tap the arrow in the row of
Recording Meetings in a FlexSync Classroom
Question
How do I start or stop recording of a meeting in a FlexSync Classroom?
Overview
After joining your meeting, tap the Zoom Touch Display to unhide the controls, then tap the
Toggling in and out of Call Queue for Additional Wrap-Up Time
zoom-phone ... call, toggle out of the queue until you are finished and then toggled back in.
From the Zoom App, go to Profile - Receive Shared Calls - Toggled the queue button off
Once you are done with your wrap-up, you can toggle the queue button back on
Request Help
Requesting an International Phone Plan
: Please see Mobile Device Best Practices per the NSA.
NOTE: This is for phone carriers only not Zoom Phones.
Request Help
Sharing Voicemail Inbox Access
zoom-phone ... Question
How do I share my voicemail inbox with someone?
How to share your own voicemail inbox
Sign in to the Zoom web portal.
Click Phone.
Click the Settings tab.
Next to
Deleting and Removing Fireflies.ai
and select Manage Apps.
Search for Fireflies.ai and select Block to prevent it from rejoining meetings.
Step 7 - Verify Removal from Zoom (If Used)
If Fireflies.ai was integrated with
Setting Up and Configure Yealink Sidecar
zoom-phone ... kit that is included with the sidecar if not already attached.
Login to Zoom from a web browser.
Go to the Phone tab.
Scroll down to Desk Phone
Click on View or Edit – Manage Key
Go to