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Joining a Meeting Without Audio in a FlexSync Classroom

Question How do I join a zoom meeting without audio in a FlexSync Classroom?  Overview A frequent issue people encounter while teaching from a FlexSync Classroom is that they want to be able

Ending a Meeting with FlexSync Classroom

Question How do I end a meeting in a FlexSync classroom?  Overview While in a meeting, the controls on the Zoom Touch Display will automatically hide after a few seconds. Tap the Zoom

Using AI Tools in Virtual Meetings for Employees

Discover how to safely leverage approved AI tools in Zoom and Teams—and why certain third-party apps are blocked or not approved for use system-wide. ... zoom ... Meetings At this time, Zoom AI Companion and Microsoft Copilot are the only official university-approved AI meeting tools you should use at work. They meet all the necessary legal and data security and

Resetting the Vaddio Box to Fix

Question How do I fix a frozen camera or view for zoom participants in a FlexSync Classroom? Overview In the technology rack at the teachers’ station, find the Vaddio Box. This technology

Using Call Park

Call park allows phone users to place a call on hold and let another phone user resume the call from any phone or Zoom client. After parking a call, Zoom Phone generates a retrieval code. Any other phone user can use the retrieval code to resume the call. ... zoom-phone ... Question How can I place a call on park and how can someone resume the parked call?  Overview How to park a call (desktop client or mobile app) Sign in to the Zoom desktop client or

Allowing Live Proctoring with LockDown Browser

Question How do I use Respondus LockDown Browser during classes held on Zoom or Microsoft Teams? Overview To set-up Live Proctoring online with Zoom or Teams Meetings with Lock Down Browser

Updating the Instructor Profile Widget on Course Homepage in D2L Brightspace

Question What is the Instructor Profile widget? | How do I update the Instructor Profile widget in D2L Brightspace? | How can I add office hours or Zoom meeting info to the widget?  Overview

Receiving Call Queue Calls

zoom-phone ... Overview If you are part of a call queue and you want to receive calls for that queue, please opt-in to receive calls by following the directions below.  Resolution Open the Zoom App

About IT Resources for Working Remotely

: Chat, meet, collaborate, and share files online with your team. Zoom: Online meetings and webinars. Zoom Phone: University phone system for employees with calls, SMS, voicemail and more available

Using Hot Desking

zoom ... Question How can I sign into another Yealink Zoom Phone to use my phone extension?  Overview The hot desking feature allows phone users to use their extension number and PIN to temporarily

Transferring Active Call Directly to a Voicemail Box

zoom-phone ... Question How can I transfer or forward a call directly to someone's voicemail box?  Overview Zoom Phone App:  When on an active call, select the Transfer button Type in the extension

Managing Participants in FlexSync Classroom

your Zoom Touch Display to unhide the controls, then tap the ellipsis icon Tap Manage Participants Tap Mute All to mute all participants Tap the arrow in the row of

Recording Meetings in a FlexSync Classroom

Question How do I start or stop recording of a meeting in a FlexSync Classroom?  Overview After joining your meeting, tap the Zoom Touch Display to unhide the controls, then tap the

Toggling in and out of Call Queue for Additional Wrap-Up Time

zoom-phone ... call, toggle out of the queue until you are finished and then toggled back in.  From the Zoom App, go to Profile - Receive Shared Calls - Toggled the queue button off Once you are done with your wrap-up, you can toggle the queue button back on      Request Help

Requesting an International Phone Plan

: Please see Mobile Device Best Practices per the NSA.  NOTE: This is for phone carriers only not Zoom Phones.    Request Help