Procedural documentation about roles and approval workflows for staff managing knowledge content.

Articles (4)

Pinned Article Security Roles and Article Process in Maverick OneStop

Creating or updating articles in Maverick One Stop? Here’s a quick guide to the roles and process for getting content published.

Guidelines for Creating & Maintaining Knowledge Articles in TeamDynamix

Identify when to document issues, FAQs, and process changes, plus best practices for keeping articles up to date.

Reviewing Articles in TeamDynamix as the Article Owner

This article is for employees who manage content in the knowledge base. It describes how knowledge article owners can update their articles that are due for review. Knowledge articles have set review dates (usually every year or less) so that content is accurately maintained and stays up to date.

Understanding Knowledge Article Status and Draft Status in Maverick OneStop (TeamDynamix)

Learn how the Draft Status and Status fields work together in Maverick OneStop (TeamDynamix) to show where a knowledge article is in the review and publishing process.