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This is caused when the customer uses the built-in remote desktop already installed on a computer instead of using the downloaded WorkMSU.rdp program. If the user sees the above message, follow

Zoom phone allows you to customize your voicemail greeting. ... . Record a new greeting or Upload a file. NOTE: You will also want to change the Closed Hours voicemail greeting if you don't have Business Hours Set to 24 hours a day.    Request Help

Overview If you are experiencing the error "Expired Session: Your MavConnect session has been expired" please follow the steps below.  Resolution Try using a different web browser

Question How do I record videos through MediaSpace? Overview Navigate to https://mediaspace.minnstate.edu Login using your StarID and Password Click the Add New button Click Kaltura

This article explains how to locate and run the Cisco Secure Client (formerly Cisco AnyConnect) on Windows, connect to the campus VPN, and verify a successful connection. ... Question Cisco Anyconnect is now Cisco Secure Client   Where is the Cisco AnyConnect (Cisco VPN) client on my Windows machine?     Overview  If using Windows, click on the

 Assessment menu. Click Grades from the menu Select the Enter Grades tab. Click the Export button. Select All Users in the ‘Export All Grade Items for’ menu. Click Apply. Check the box next to

be needed for the device you are on Select a driver category/driver Click Download and save the file Run the downloaded file and follow the on-screen instructions Restart your computer

Question Outlook is not updating my emails, how do I resolve this?  Overview Occasionally, it is necessary to rebuild the cache of an Outlook data file to resolve issues that are happening

. Log in using your StarID/MavMail credentials: Faculty/Staff: StarID@minnstate.edu Students/Emeriti: StarID@go.minnstate.edu Student Workers should use their Student login: StarID

Question I have malware on my computer, how do I remove it? Overview  NOTE: Free version of Malwarebytes cannot be used at MSU. If you have a state asset and think you may have malware on

The Instructor Profile widget on D2L Brightspace course offering homepages is designed to automatically share information about Instructors enrolled in the course.   The information is

This article outlines how to reach out to Qualtrics customer support. IT Solutions doesn't directly support Qualtrics, as our license includes excellent customer service and support from the company itself. ... license includes excellent customer service and support from the company itself. Get help from Qualtrics by email or by phone using their online support system. Instructions Step 1 - Login to

copy components in D2L Brightspace. Save time! Change all of your course due dates, start dates, and end dates using the Manage Dates and Bulk Offset dates tool.     Request Help

corner of the page editor. Using the Text Editor The text editor is the tool that you will use to edit most of your content and is used for editing some blocks as well. There are a variety of

Question I am not using my D2L Brightspace independent study courses this semester, how do I remove them? How do I hide courses in my account?  Overview To remove semester courses from your