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Connect to VIA Wireless in a Classroom

users: VIA App Windows users: VIA App The above links will download the latest version of the Kramer VIA software Mobile devices and tablets search for the VIAapp on the devices’ app store

Remote Desktop Direct Setup on Windows

Question How do I connect to my campus Windows desktop when I'm off campus using a Windows machine? Note: Multi-Factor Authentication is Required to Connect to Remote Desktop Direct When

Multi-factor Authentication FAQ – International travel with no cell service

Question What if I don't have cell service while traveling internationally? Overview Install and configure the Microsoft Authenticator app on your cell phone prior to traveling

D2L Brightspace: Display Letter Grade

Question Why can't students see letter grades in D2L? Overview To display letter grades in D2L Brightspace Grades: 1. Click on the Assessment tab in the course offering 2. Click Grades

D2L Brightspace: Submit a request for third-party software integration

Question My publisher says their software integrates with D2L, how do I make that work? The online workbook I use says it does "grade sync" to D2L grades, how can I set that up? How do I

Adding a Network Printer to a Mac Computer

have been granted to that user for the desired network printer. Please contact the Service Desk to verify that you have the correct permissions. Open System Preferences. Open Printers and

Set Outbound Caller-ID on Zoom Phone

Question How can I set my outbound caller ID to something different? Overview Zoom Users Set your default caller ID in the Zoom web portal. See Zoom Phone Caller ID document more

Create an Event in the Mav Life App as a Department

Question How do I create an event on Mav Life as a department? Departments can post on Mav Life as a way to share content with the student audience, including news and events. Note: First

In-Call Functions & Features on Zoom Phone

Question How can I get familiar with how to transfer, hold or record a call? Overview In-Call Functions and Features Mute/Unmute: Mute or unmute your mic.Keypad: Display a dial pad to

D2L Brightspace: Import a Course Package

listed on the final summary screen. Click Review and Manage Dates to automatically offset dates a set number of days into the future for quick management of due dates in your course Request Help

D2L Brightspace: Create Small Group Discussions

Question How do I create small group discussions in D2L Brightspace? Overview First create the Group Category and Groups Click the Groups link under Communication Click the New

D2L Brightspace: Add Personal Pronouns

Question How do I display my personal pronouns in D2L Brightspace? Overview Add your pronouns to D2L Brightspace: Click your Profile Image or Name in the upper right corner. Click

Acceptable Use Policies

Question What is acceptable use consist of on MNSU Campus? Overview The residence hall network is a shared resource designed for student access to the Internet for appropriate academic and

Multi-Factor Authentication - Lost Smart Phone

Question I lost my smart phone. How do I verify my sign-in? Overview Sign-in to MavMAIL On the Approve sign in request screen, click Sign in another way Choose one of the other

Change Default Email Address to mnsu.edu

Question My emails are sending as a different email address instead of my Minnesota State Mankato email account. How do I fix that? I can't sign into an application on a Minnesota State

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