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Request IT Solutions Print Materials

printed only once a year in large batch quantities at the start of the Fall semester. The best time to request tech guides is during summer, otherwise we cannot guarantee stock. Questions? Contact Lexi Poetter, Strategic Communications Coordinator, at alexis.poetter.2@mnsu.edu or 507-389-1549

How to Access MavLabs using Chromebook

Question How to use MavLabs in chromebook? Overview In order to access MavLAB computer resources you will need a remote desktop client. We are recommending Microsoft Remote Desktop, which

D2L Brightspace: Delete a draft Rubric associated to an assignment

Question  How do I delete a draft rubric that is associated with an assignment? Overview These steps are only to be taken in an instance the status of a rubric has been changed from

MavAPPS has no apps or showing old app

Question I am getting an error message the application can't open and is showing last years applications.  How can I get this working?  My MavAPPS is showing a white screen and no apps.  What do I

Create an Outlook Email Contact Group from an Email Message

Question How do I create a new contact group or "distribution list" by copying and pasting member names from an email message?  Overview Using Outlook on a PC Open an email that was

Unable to Connect to ISRS from VPN

Question When I connect my laptop through VPN, I can't use Uniface (ISRS)    Overview After connecting to VPN with a state-owned computer, ISRS (Uniface) does not work.   Before the

D2L Brightspace: Request to Add Homepage Announcement

faculty and students. Because of the quantity of potential marketing requests, we could potentially receive from many diverse campus organizations, it is challenging to make a choice about who/what

D2L Brightspace: Save Courses from Inactivation/Deletion Process

Question How do I save my course from inactivation/deletion?   Overview All courses created more than five years ago are considered for the course deletion process including development

D2L Brightspace: Copy Courses

Question How can I copy all of my Course Components from one course to another? I would like to transfer my last Fall materials to this semester, how do I do that? Overview Navigate to

Adobe Error - You Don't Have Access to Manage Apps

Question How do I fix the error "You don't have access to manage these apps?"  Overview If a user is logging into creative cloud and cannot download any apps with the error "You don't have

Set Delegation Zoom Phone

Question How can I set delegation in Zoom Phone?  Overview Follow these steps if you want to be a delegator and assign another phone user to make and receive calls on your behalf

Removing Malware with Malwarebytes' Anti-Malware Software

quarantine ... show below. Click the Scan tab at the middle of the dashboard. 9) Scan will start 10) Review Threat Scan results. Record the folder path as the Quarantine button will not work on the free trial version. Once you have located the item in question, delete it.

Adobe Creative Suite and Imaging

Question What Adobe products come on my new University asset tagged computer  I have Photoshop on my computer, will it be there when I get it re-imaged?       Overview We have built the most

How Can I Use LanSchool?

quizzes and voting. For a full list of features, please visit this website Currently, we have six computer labs on campus with LanSchool installed. These labs include: Armstrong Hall 203

Windows Printer Installation Verification

Question How do I check if my network printer is installed correctly on my windows machine?  Overview To request access to a network printer for a windows machine or PC, please contact the