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Request IT Solutions Print Materials
printed only once a year in large batch quantities at the start of the Fall semester. The best time to request tech guides is during summer, otherwise we cannot guarantee stock.
Questions? Contact Lexi Poetter, Strategic Communications Coordinator, at alexis.poetter.2@mnsu.edu or 507-389-1549
How to Access MavLabs using Chromebook
Question
How to use MavLabs in chromebook?
Overview
In order to access MavLAB computer resources you will need a remote desktop client. We are recommending Microsoft Remote Desktop, which
D2L Brightspace: Delete a draft Rubric associated to an assignment
Question
How do I delete a draft rubric that is associated with an assignment?
Overview
These steps are only to be taken in an instance the status of a rubric has been changed from
MavAPPS has no apps or showing old app
Question
I am getting an error message the application can't open and is showing last years applications. How can I get this working? My MavAPPS is showing a white screen and no apps. What do I
Create an Outlook Email Contact Group from an Email Message
Question
How do I create a new contact group or "distribution list" by copying and pasting member names from an email message?
Overview
Using Outlook on a PC
Open an email that was
Unable to Connect to ISRS from VPN
Question
When I connect my laptop through VPN, I can't use Uniface (ISRS)
Overview
After connecting to VPN with a state-owned computer, ISRS (Uniface) does not work.
Before the
D2L Brightspace: Request to Add Homepage Announcement
faculty and students.
Because of the quantity of potential marketing requests, we could potentially receive from many diverse campus organizations, it is challenging to make a choice about who/what
D2L Brightspace: Save Courses from Inactivation/Deletion Process
Question
How do I save my course from inactivation/deletion?
Overview
All courses created more than five years ago are considered for the course deletion process including development
D2L Brightspace: Copy Courses
Question
How can I copy all of my Course Components from one course to another? I would like to transfer my last Fall materials to this semester, how do I do that?
Overview
Navigate to
Adobe Error - You Don't Have Access to Manage Apps
Question
How do I fix the error "You don't have access to manage these apps?"
Overview
If a user is logging into creative cloud and cannot download any apps with the error "You don't have
Set Delegation Zoom Phone
Question
How can I set delegation in Zoom Phone?
Overview
Follow these steps if you want to be a delegator and assign another phone user to make and receive calls on your behalf
Removing Malware with Malwarebytes' Anti-Malware Software
quarantine ... show below. Click the Scan tab at the middle of the dashboard.
9) Scan will start
10) Review Threat Scan results. Record the folder path as the Quarantine button will not work on the free trial version. Once you have located the item in question, delete it.
Adobe Creative Suite and Imaging
Question
What Adobe products come on my new University asset tagged computer I have Photoshop on my computer, will it be there when I get it re-imaged?
Overview
We have built the most
How Can I Use LanSchool?
quizzes and voting.
For a full list of features, please visit this website
Currently, we have six computer labs on campus with LanSchool installed. These labs include:
Armstrong Hall 203
Windows Printer Installation Verification
Question
How do I check if my network printer is installed correctly on my windows machine?
Overview
To request access to a network printer for a windows machine or PC, please contact the