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Connecting to eduroam with Android
Question
How do I connect to eduroam from an android phone or tablet? For more information please visit our eduroam Page.
Overview
eduroam is the preferred secure Wi-Fi network for all
How to Connect to MavLABS
Question
How do I connect to MavLABS?
Note: Multi-Factor Authentication is Required to Connect to MavLABS
When loggin in, MavLABS requires Microsoft 365 multi-factor authentication using the
How to Use Zoom Phone Assistant
Zoom Assistant is a compact desktop panel that allows phone users to quickly find their contacts, access and manage speed dial, make and receive calls, and transfer calls. ... call-queue ... Question
What is Zoom Phone Assistant and how do I use it?
Overview
Zoom Assistant is a compact desktop panel that allows phone users to quickly find their contacts, access and manage speed
Verification for Microsoft Multi-Factor Authentication Not Sending
Question
What if I’m not getting the verification code sent to my mobile device?
Overview
If you are not receiving your verification code, it’s typically related to your mobile device and
Multi-Factor Authentication - Automatic Enrollment
Question
Have I been enrolled in MFA? How can I re-enroll now that my MFA has been reset by IT?
Overview
MNSU Multi-Factor Enrollment
If you see the message below when logging into Office
Issuing a Cell Phone and Other Mobile Computing Devices
Question
How do I get a company issued cell phone?
Overview
Before issuing a cellphone, review the University's cell phone policy and the instructions below. Then fill out the review form
Hardware Standards and Recommendations for Students
Question
What computer should I buy? What equipment do I need for Minnesota State Mankato classes?
Overview
Minnesota State University, Mankato does not require students to have a personal
Making and Receiving Calls on Zoom Phone
Question
How do I make and receive calls on my Zoom Phone?
Overview
How to make and receive calls on desktop
Windows | macOS | Linux
Make a call
NOTES:
- There is no longer
How to Access and Customize Buttons on Desk Phones (Yealink Zoom Phones)
Question
How do I access line keys and customize them for my Zoom Phone?
Overview
User this article to help you customize your speed dials or busy lamp field.
*Please note that
Remote Connection to a Common Desktop using WorkMSU - Windows
Question
How can I access ISRS when off campus? How can I access MavDISK when I'm at home? How can I use FileMaker Pro when I'm not on campus? What is WorkMSU? How do I connect to WorkMSU using
StarID Password Reset
Question
How do I reset my password?
How do I reset my StarID password?
Overview
If you do not know your password, or your password is not working:
Visit the website https
Captioning Media
Question
Questions related to article here
Overview
Guidelines and information to submit your captioning request:
Contact IT Solutions through one of the following:
Self-Help
Using SMS (Text Messaging) on Zoom Phone App
Question
How can I send a test message using my Zoom Phone
Overview
This is intended for Staff and Faculty Zoom Phone accounts Only. This is not for Student Zoom Accounts.
NOTE: SMS
Remote Connection to a Common Desktop using WorkMSU - Macs
Question
How can I access ISRS when off campus? How can I access MavDISK when I'm at home? How can I use FileMaker Pro when I'm not on campus? What is WorkMSU? How do I connect to WorkMSU using a
MavAPPS for Windows
Question
How do I install the Citrix Workspace for use with MavAPPS on Windows?
**MavAPPS is only available for Students and Faculty**
Overview
NOTE: MavAPPS is currently only