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Request a New Distribution List

  1. Knowledge Base
  2. Email, Calendar, and Storage
  3. Email
Question How do I request a distribution list? Overview To request a new Distribution List, please have a staff member submit the following information to IT Solutions Center  Select 2

FlexSync Classroom: Start or Stop Recording

  1. Knowledge Base
  2. Teaching and Learning
  3. FlexSync
Question How do I start or stop recording of a meeting in a FlexSync Classroom?  Overview After joining your meeting, tap the Zoom Touch Display to unhide the controls, then tap the

D2L Brightspace: Sign Up for Text or Email Notifications

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
manage your notifications in this tutorial.   Steps to manage your instant notifications:   1. Log In to D2L Brightspace 2. Click on your name in the top left corner to access your

Customer Requesting a SharePoint site

  1. Knowledge Base
  2. Web Services
Overview How does a customer request a SharePoint Site? What information does IT need to create a SharePoint Site? Resolution If a customer would like a SharePoint site, please collect

Set Delegation Zoom Phone

  1. Knowledge Base
  2. Phones, Conferencing, and Collaboration
  3. Zoom Phones
Question How can I set delegation in Zoom Phone?  Overview Follow these steps if you want to be a delegator and assign another phone user to make and receive calls on your behalf

Outlook Cached Mode On and Off

  1. Knowledge Base
  2. Email, Calendar, and Storage
  3. Email
office365 ... Question I am unable to receive or view any emails in Outlook. In the bottom right hand corner it says not connected to MNSU. I am using Windows 10 with Outlook, what can I do? Overview You

Outlook - Missing Email Messages

  1. Knowledge Base
  2. Email, Calendar, and Storage
  3. Email
office365 ... Question I can't see all my email messages - I see older ones but not newer email messages. Overview Verify Outlook connectivity Check all folders to see if message went into the wrong

D2L Brightspace: Save discussions Threads and replies

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
Question How do I save discussion threads and replies? Overview NOTE: There is not currently a bulk export or download feature for threads and replies in D2L Brightspace Discussions. To

Zoom Phone Assistant Frozen

  1. Knowledge Base
  2. Phones, Conferencing, and Collaboration
  3. Zoom Phones
If zoon phone widget is frozen on your computer screen try the below steps   Reinstall via the CleanZoom install steps below and let us know how it goes:   To remove Zoom

D2L Brightspace: About Assignments

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
Question How to I upload Assignments on to D2L Brightspace? How do I provide Video and Audio feedback on assignments?  How do I allow Students to see the Turnitin Similarity results in Assignments

MavPRINT Refund Request

  1. Knowledge Base
  2. Hardware, Device, and Printing Support
  3. MavPRINT
Question My print out didn't print properly, what should I do? Overview Create a new Cherwell Incident Record customer's StarID Record the approximate date, time, and location of the

D2L Brightspace: Submit a Quiz on a Student's Behalf

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
options link 4. On the Users tab (the default tab), select Users with attempts in progress from the Restrict to drop-down menu 5. Click the Search icon above the Restrict to 6. Click the

Undergraduate Application

  1. Knowledge Base
  2. IT Professional Services
left menu Log in with your StarID and password In Student Detail section Add or Edit the Diploma Address as needed In Application Detail section Select your Catalog term from the

Multi-Factor Authentication (MFA) Overview

  1. Knowledge Base
  2. Accounts and Access
  3. MFA
information-security ... you protect your accounts. It creates layered protection that requires users to sign in using more than one verification method, which helps keep the University safe and helps prevent cyber criminals

FlexSync Classroom: Zoom Controlled by Crestron

  1. Knowledge Base
  2. Teaching and Learning
  3. FlexSync
rack.  Display Remote Control SHARP.  If you need to change where the camera is viewing, or zoom it in or out, use the remote control:  When done using make sure of