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Remote Desktop Direct Setup on Windows
loggin in, Remote Desktop Direct requires Microsoft 365 multi-factor authentication using the Microsoft Authenticator app on your mobile device. If your multi-factor authentication settings are
Yealink Desk Phone Installation
Installation instructions for Yealink desk phones. ... Question
How do I install (cable) my new Yealink desk phone?
Overview
Your new Yealink Desk Phone phone is now ready to use.
Before your Yealink phone is plugged in, you can use the Zoom
Student Adobe Access from Campus Computers
Process for students to access Adobe from a campus computer ... Question
How can I access Adobe from a campus lab computer?
Overview
Launch an Adobe Application from a campus computer
Sign in with an adobe account from the Adobe login
Enabling/Disabling Do Not Disturb (DND) on Zoom Phone
How to Enable/Disable DO NOT DISTURB on your Zoom Phone, or Yealink Desktop ... hour, 2 hours, 4 hours, 8 hours, 24 hours, or a custom time frame through the Zoom App.
Zoom App:
Click on your profile on the top right of the zoom app
Scroll down to where it says Do not
Set Personal Emergency Location on Zoom Phone
Zoom allows you to set your personal emergency location if you are working remote. ... location set, an icon on the top right will appear in the Phone tab
Click on the icon and Select Add Emergency Address
Fill out the address and make sure the
Respondus: Enable Respondus Monitor
d2l ... Question
How do I set-up Respondus Monitor online proctoring? How do I add Monitor to my D2L Brightspace quizzes?
Overview
To set-up Respondus Monitor:
Navigate to Quizzes in your D2L
Downloading Mathematica on a Personal Computer
software. Starting on 11-7-2022 we have switched over to something called Single Sign On or SSO. This removes the need for each year having to get a new activation code as you use your Office 365 login to
Windows Printer Installation Verification
printer-install ... Question
How do I check if my network printer is installed correctly on my windows machine?
Overview
To request access to a network printer for a windows machine or PC, please contact the
Zoom Phone Assistant Frozen
If zoon phone widget is frozen on your computer screen try the below steps
Reinstall via the CleanZoom install steps below and let us know how it goes:
To remove Zoom
Enable Live Transcription on Zoom Phone
This article explains how to enable live transcription for meetings and video calls. ... Question
How do I enable live transcription in Zoom?
Overview
Mobile App:
Sign in to the Zoom desktop client.
On the top right, click on your profile picture or name initials
Perceptive Content / ImageNow Client Install
This article goes over the steps to install Perceptive Content / ImageNow Client ... Client http://my.mnsu.edu/imagenow/help.html Getting Help, use your Star ID to log in and find the client install link).
Login as local Administrator to computer.
Grant "Write" access to the
MavLife/Ready Education Course Integration Overview
Overview
Courses integrations pull from both your Student Information System (via CSV) and from D2L. Breakdown of Sources by Integration feature:
Course List – CSV
Course Detail and
Transfer Call in Zoom Phone
Reference this article to learn how to transfer calls. ... Question
How do I transfer calls? Can I set up a way to roll my calls?
Transfer methods
You have access to three transfer methods on the Zoom Desktop Client and Mobile App:
Warm
Change Default Ringtone on Zoom Phone
This article is intended for faculty and staff to change the default ringtone on your University Zoom Phone App ... have the option to select a different ringtone for your Extension (internal calls) and your Direct Number (external calls)
Yealink Phone
To change the default ringtone on your Yealink Phone
MFA: Phone call verification fails, unblock incoming phone numbers (Zoom, Cell Phone)
MFA phone call verification places phone calls to you. If those numbers become blocked, the call will not arrive. Unblock those numbers, or request that IT Solutions unblock it if it is a Zoom phone. ... not blocked. If this is blocked on your Cell Phone, unblock it there. If the call isn't arriving at Zoom, create a ticket to IT Solutions, stating that MFA phone numbers are being blocked by Zoom.
MFA Incoming Phone Number List:
+1 (866) 539 4191
+1 (855) 330 8653, and
+1 (877) 668 6536