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Browser - Clear Cache

  1. Knowledge Base
  2. Software and Application Support
range Click Clear History Quit the browser CLEARING THE CACHE OF MOBILE DEVICE BROWSERS  Android Steps may be different on depending on your phone model and operating system version

Multi-Factor Authentication - Self Enrollment for iOS phones

  1. Knowledge Base
  2. Email, Calendar, and Storage
  3. MFA
Question How do I enroll in multi-factor authentication with my iOS device? Overview On your iPhone, navigate to the App Store  Tap the search tab in the bottom right and search

LinkedIn Learning: Login

  1. Knowledge Base
Login process for LinkedIn Learning ... ; students = starid@go.minnstate.edu)   Go through the steps for the Microsoft Authentication process as you have them set up for Mavmail, etc. Example: Once you have

Installing Mathematica on Windows for a Personal Computer

  1. Knowledge Base
  2. Software and Application Support
organization (SSO). Your default web browser should open to https://account.wolfram.com/login/oauth2/sign-in and be asking you for your email address.  Enter your email address and click on

Alcohol Wise Student Login Issues

  1. Knowledge Base
  2. Software and Application Support
Question How do I get support for issues with Alcohol-Wise  Overview An error may occur during login to the Alcohol-Wise class from Student Health Services. If their primary contact email

eduroam Wi-Fi Network: Connect with a Chromebook (Chrome OS)

  1. Knowledge Base
  2. Network and Communication
mavguest ... preference. This will not affect having to re-sign in for your Wi-Fi connection. It is only used for if you login to another StarID service on this computer while using the Chrome browser. Choose if

Installing Mathematica on macOS for a Personal Computer

  1. Knowledge Base
  2. Software and Application Support
://account.wolfram.com/login/oauth2/sign-in and be asking you for your email address.  Enter your email address and click on Continue. ​​​​​​​ Note:  If you are already logged into your email you may get

Making and Receiving Calls on Zoom Phone

  1. Knowledge Base
  2. Phones, Conferencing, and Collaboration
  3. Zoom Phones
menu called When not answered, calls will be) Close icon (×): Ignore the call notification. The call will continue to ring on other devices (Zoom mobile app or desk phone) Dismiss (if call was

Forward email in Office 365

  1. Knowledge Base
  2. Email, Calendar, and Storage
  3. Email
Question How do I forward email in MavMAIL? Overview Note:  This is only for student email accounts.  Employee email accounts can't be forwarded. Log into MavMAIL. In the upper right

Windows Printer Installation Verification

  1. Knowledge Base
  2. Hardware, Device, and Printing Support
mavprint ... . If it appears to be the same model as the network printer you need to delete the printer by right clicking and selecting Remove device   It is important to remove any duplicate printer

Multi-Factor Authentication - Lost Smart Phone

  1. Knowledge Base
  2. Email, Calendar, and Storage
  3. MFA
mavmail ... Question I lost my smart phone. How do I verify my sign-in? Overview Sign-in to MavMAIL On the Approve sign in request screen, click Sign in another way Choose one of the other

Adobe Software Access for Students

  1. Knowledge Base
  2. Software and Application Support
  3. Adobe
Question How do I request Adobe access as a student? Overview  There are a few options to requesting access to Adobe for Students Students can login to classroom machines using MavLabs

D2L Brightspace: Sign Up for Text or Email Notifications

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
personal menu 3. Click on Notifications 4. Your MavMail is automatically set up for email notifications 5. If you want to receive text messages, click on Register your Mobile 6. Fill in the

How to Install Office 365 for Students, Faculty, and Staff

  1. Knowledge Base
  2. Email, Calendar, and Storage
  3. Email
Question How do you download Office 365? How do you install Microsoft Office? Overview Using any browser, log into Mavmail at https://mavmail.mnsu.edu. Replace YOUR StarID for StarID

OneDrive - Creating and Sharing a folder

  1. Knowledge Base
  2. Email, Calendar, and Storage
Question How do I create a folder in OneDrive? Overview Login to your MavMAIL and click the grid icon, in the upper left-hand corner Locate and click on OneDrive Click the new button