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Acceptable Use Policies

  1. Knowledge Base
include applications that utilize large amounts of bandwidth, such as peer-to-peer file sharing programs, programs that continually click on ads for credit, money, or some other benefit. OFFICIAL

Outlook Cached Mode On and Off

  1. Knowledge Base
  2. Email, Calendar, and Storage
  3. Email
will need to turn your cached mode off, then back on. To do so, please use the following instructions: Once in Outlook, click the File tab Click Account Settings Select the first option

D2L Brightspace: Copy Courses

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
Question How can I copy all of my Course Components from one course to another? I would like to transfer my last Fall materials to this semester, how do I do that? Overview Navigate to

MavPRINT Check Balance

  1. Knowledge Base
  2. Hardware, Device, and Printing Support
  3. MavPRINT
is $0.00, the description will turn to an “Arrears Balance. This is the balance that will be transferred to your University student account which you must pay at the end of the semester (if any). If

D2L Brightspace: Add video or audio feedback to an Assignments submission

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
video in the Assignment submission feedback textbox: Navigate to Assignments. Click the title of the Assignments folder. Click the name of the student or the file to go to the Submissions

Set Delegation Zoom Phone

  1. Knowledge Base
  2. Phones, Conferencing, and Collaboration
  3. Zoom Phones
receive call notifications for inbound calls to your direct phone numbers. Pick Up Hold Calls: You can transfer calls to the delegate by placing the call on hold and informing the delegate to answer

Map MavDISK or Department Drive On Mac

  1. Knowledge Base
  2. Email, Calendar, and Storage
  3. MavDISK
/off campus or using a university/personally owned computer. a. For single file download or upload - on or off campus - access MavDISK using a web browser MavDISK Web Access. This is the easiest way

Document Conversion

  1. Knowledge Base
  2. IT Professional Services
  3. Accessibility
Question How do I convert a document to a different file type? Overview We currently have ITS staff available to assist faculty in getting documents converted.  Guidelines to submit a

Unable to Connect to ISRS from VPN

  1. Knowledge Base
  2. Network and Communication
  3. VPN
starting ISRS (Uniface), or staring file explorer and checking to see if the M: N: and U: drives are now mapped. Another method is to copy a shortcut for the U: drive to the desktop. After connecting to

How to Install Office 365 for Students, Faculty, and Staff

  1. Knowledge Base
  2. Email, Calendar, and Storage
  3. Email
summarized while setup files download in the background. Look for a progress bar or a message from your browser showing that the download is complete 6. Find and run the installer/setup file you

Remotely Find, Lock, or Erase your Android Device

  1. Knowledge Base
  2. Phones, Conferencing, and Collaboration
for 5 minutes, even if it's set to silent or vibrate Secure device: Locks your phone with your PIN, pattern, or password. If you don't have a lock, you can set one. To help someone return your phone

ImageNow/Perceptive Content - Settings

  1. Knowledge Base
  2. IT Professional Services
alleviating the need for physical transfer of paper documents while keeping the documents accessible to appropriate University personnel.    Settings will need to be adjusted in order for Perceptive

D2L Brightspace: Associate Grades with Quizzes

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
Question How do I transfer exam scores from Quizzes to Grades in my course? Overview First, set-up Grades in your course. Then, associate or link Grade items to Quizzes. Associating

Eduroam Frequently Asked Questions (FAQ)

  1. Knowledge Base
  2. Network and Communication
  3. eduroam
Question What are some common questions we see for eduroam? Overview What is eduroam?   eduroam (education roaming) is the secure, world-wide roaming access service developed for

Turnitin: About Turnitin

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
for Interpreting the Similarity Report Turnitin.com (Instructors): Turnitin: Login/access Turnitin.com Turnitin: Set-up a class and assignment in Turnitin.com Turnitin: Submit a file to