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Captioning Media

details for your request. You are asked to provide the media (VHS, DVD, video files) to Accessible Technologies. Note: If you are using media that is owned by the Minnesota State Mankato

StarID Password Reset

the verification code, and copy it into the designated box on the Self-Service webpage page. Note: If you do not have a personal email address on file or don’t receive a code, please visit the

Zoom Web Conferencing Solution

uploading a file within a meeting that will be displayed to participants, you can do this in Zoom by sharing your screen. See More Breakout Rooms Breakout rooms can help facilitate small group

Shared Mailboxes Setup

Outlook: Open Outlook. In the top menu bar, click on File. Click on Account Settings to get the drop down menu. Click on Account Settings on the drop down menu. A

MavAPPS for Windows

. Note:  This is most likely the Downloads folder. Double click on the receiverconfig.cr file. You should should get a Citrix Workspace window that pops up asking if you want to Cancel

MavAPPS for Macs

the Downloads folder. Double click on the receiverconfig.cr file. You should should get a Citrix Workspace window that pops up asking if you want to Cancel or Agree.  Click on Agree

Remove From Email List

documentation to remove forwarding from Microsoft's Website You can verify this by searching for their StarID on https://secure2.mnsu.edu/helpdesk

D2L Brightspace: Save and Export Course Materials, Grades and Student Submissions

Question How do I save my course from inactivation/deletion? How can I save a copy of my course outside of D2L Brightspace?  How do I export my gradebook in D2L Brightspace? How can I save my

Emergency Notification

Overview Emergency audio broadcast and text message used to communicate to campus clientele in event of an emergency situation. Audio broadcast of emergency notifications occur through telephones

Outlook Errors Profile Removal

Question What can I do if my Outlook profile is corrupted or having issues?  Overview The following steps will guide you through removing your Outlook profile which should fix any of these

Microsoft Visio/Project - Student Request

Question How do students get Microsoft Visio or Project? Overview  Azure Services: You will need to enroll at Microsoft Azure Education Software If you haven’t been signed in yet

Perceptive Content / ImageNow Login with StarID

Question How do I login to ImageNow with my StarID? Overview The steps to be able to login with StarID to Perceptive Content / ImageNow are as follows: The Security Manager at your

D2L Brightspace: Sign Up for Text or Email Notifications

Question Questions related to article here Overview Stay organized and up to date with your courses by subscribing to text and email notifications from D2L Brightspace.   Watch how to

Issuing a Cell Phone and Other Mobile Computing Devices

Question How do I get a company issued cell phone?  Overview Before issuing a cellphone, review the University's cell phone policy and the instructions below. Then fill out the review form

University Communication Tools

Question How do I communicate campus-wide messages? How do I share information with the campus audiences? What communications tools are available for marketing campaigns? Quick links