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Outlook - Missing Email Messages

Question I can't see all my email messages - I see older ones but not newer email messages. Overview Verify Outlook connectivity Check all folders to see if message went into the wrong

Qualtrics: Login

. Log in using your StarID/MavMail credentials: Faculty/Staff: StarID@minnstate.edu Students/Emeriti: StarID@go.minnstate.edu Student Workers should use their Student login: StarID

D2L Brightspace: Page automatically scrolls down or jumps down

credentials (StarID@minnstate.edu) and follow the steps to sign in. 3. The Request Help widget will appear after sign in. 4. Sometimes you will see a "Fix Connection" to SharePoint

D2L Brightspace: Discussion Topics/Forums Not Displaying for Students

forums ... Question Why can't my students see discussions forums/topics in D2L? Overview If students report that they cannot see a Discussion Forum or Topic, sometimes this is due to Availability or

Emergency Notification

notification ... and fire alarms. SERVICE CATEGORIES Area Emergency Call Button Specific departments can request a button on Yealink IP phones to call for help, act as a pubic address system or notify others

No Logon Servers New Windows Computer

Question I turned on my new Windows computer and it is not allowing me to login because there is no network/ WI-FI ?  Overview State Assets: The first time a computer is logged into for a

Zoom App Not Updating

If Zoom app is not updating or you are not on the current version of Zoom, please follow these directions. ... Question My Zoom app is on an old version, how do I update it? My zoom app says it is up-to-date but it is not, how can I fix this?  Overview This article is intended for State Assets only

Verification for Microsoft Multi-Factor Authentication Not Sending

device to make sure that notifications are turned on and that the notification method is set to allow phone calls, your authentication app, and your messaging app (for text messages) to send visible alert

Setup Outlook with a Department E-mail Account

              Faculty and Staff: StarID@minnstate.edu You may need to repeat step 11 again if it prompts for your login information. If not proceed to step 13 Click Finish Close any open

D2L Brightspace: Export/Import a course package

course navbar. Click the Import/Export/Copy Components link. Select Export as Brightspace Package. Click the Start button. Check the box next to Select All Components. You will see everything

Alcohol Wise Student Login Issues

://starid.minnstate.edu/ Select the option Sign into profile and have them sign in with their StarID and Password Click on the pencil next to Change StarID Notification email and click on your student MNSU

Perceptive Content / ImageNow Assign Web Role

Question How do I assign a web role in ImageNow? Overview Navigate to Image Now  Login with StarID and StarID password On the Left side under User Maintenance select Web Search for

Forward to External Phone Number on Zoom Phone

Use this article to set up call forwarding to an external number from the Zoom Portal or Yealink desk phone. ... call-forwarding ...  Phone. Click the Settings tab. In the Business Hours or Closed Hours section, click Edit next to Call Handling.  Note: To edit call handling settings for Holiday Hours, click Manage next to

MediaSpace - Create Recording

Question How do I record videos through MediaSpace? Overview Navigate to https://mediaspace.minnstate.edu Login using your StarID and Password Click the Add New button Click Kaltura

MavLife/Ready Education Course Integration Overview

usually update within 1 minute of signing into the app but may take up to 5 minutes for large amounts of data. New data added will generate a notification.