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Accessing MavDISK files using an Internet Web Browser

  1. Knowledge Base
  2. Email, Calendar, and Storage
  3. MavDISK
Question How do I access MavDISK through a web browser?  Overview Note: This method is great for uploading or downloading individual files to and from MavDISK. For uploading or accessing

Outlook - Missing Email Messages

  1. Knowledge Base
  2. Email, Calendar, and Storage
  3. Email
Question I can't see all my email messages - I see older ones but not newer email messages. Overview Verify Outlook connectivity Check all folders to see if message went into the wrong

Cisco Jabber - Login Issues

  1. Knowledge Base
  2. Phones, Conferencing, and Collaboration
  3. Cisco Jabber
Question How do I login to Jabber? Overview For Standard Jabber users, (not part of a call center) follow the process below to login Enter your StarID@mnsu.edu in the username field on

Locating and Running VPN on Windows

  1. Knowledge Base
  2. Software and Application Support
 vpn.mnsu.edu Enter your StarID for the Username and your StarID Password for the Password and click OK Your VPN client will now connect To verify that you are connected on a

Setup Outlook with a Department E-mail Account

  1. Knowledge Base
  2. Email, Calendar, and Storage
  3. Email
              Faculty and Staff: StarID@minnstate.edu You may need to repeat step 11 again if it prompts for your login information. If not proceed to step 13 Click Finish Close any open

D2L Brightspace: Page automatically scrolls down or jumps down

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
credentials (StarID@minnstate.edu) and follow the steps to sign in. 3. The Request Help widget will appear after sign in. 4. Sometimes you will see a "Fix Connection" to SharePoint

D2L Brightspace: Bulk Exemptions in Grades

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
/ Unselect all links or check the boxes next to the items you wish to exempt for the student. Click the Save and Close button. You will now see an Exempt message displayed for the selected grade items

Perceptive Content / ImageNow Assign Web Role

  1. Knowledge Base
  2. Software and Application Support
  3. Perceptive Content/Image Now
Question How do I assign a web role in ImageNow? Overview Navigate to Image Now  Login with StarID and StarID password On the Left side under User Maintenance select Web Search for

How to Connect to MavLABS

  1. Knowledge Base
  2. Software and Application Support
  3. MavAPPS/MavLABS
this:   Once you sign in with your StarID and password, you will then see the MavLABS dashboard where you can view the list of computers that are available. The dashboard will look something

MavLife/Ready Education Course Integration Overview

  1. Knowledge Base
usually update within 1 minute of signing into the app but may take up to 5 minutes for large amounts of data. New data added will generate a notification.

MediaSpace - Create Recording

  1. Knowledge Base
  2. Software and Application Support
Question How do I record videos through MediaSpace? Overview Navigate to https://mediaspace.minnstate.edu Login using your StarID and Password Click the Add New button Click Kaltura

Zoom: Sign In on Windows with University Account

  1. Knowledge Base
  2. Video and Digital Media
  3. Zoom
prompt you to Open Zoom Meetings NOTE: After 7 attempts, zoom locks your account for 30 minutes. After 30 minutes, the user should be able to try again Select Open Zoom Meetings from the

Text Messages Sent By The University and Opt In/Out Procedures

  1. Knowledge Base
  2. Network and Communication
Messages for University Deadlines, Events, and Reminders D2L StarALERT Browse to https://my.mnsu.edu/account/ Sign-in with your StarID and password Select Change or add Star

Zoom: Sign In on Chromebook

  1. Knowledge Base
  2. Video and Digital Media
  3. Zoom
 NOTE: After 7 attempts, zoom locks your account for 30 minutes. After 30 minutes, the user should be able to try again Select Launch Zoom if it does not open automatically Zoom will now be available to you via the Zoom app   Request Help

Flip: How to Sign On/Access a Flip Educator's Account

  1. Knowledge Base
  2. Teaching and Learning
Question How can I sign on to Flip (formerly Flipgrid)? How do I use my campus Office 365/MavMail account to use Flip? What is Flip?  Flip (formerly Flipgrid) is a video discussion platform