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Outlook - Missing Email Messages
Question
I can't see all my email messages - I see older ones but not newer email messages.
Overview
Verify Outlook connectivity
Check all folders to see if message went into the wrong
Qualtrics: Login
.
Log in using your StarID/MavMail credentials:
Faculty/Staff: StarID@minnstate.edu
Students/Emeriti: StarID@go.minnstate.edu
Student Workers should use their Student login: StarID
D2L Brightspace: Page automatically scrolls down or jumps down
credentials (StarID@minnstate.edu) and follow the steps to sign in.
3. The Request Help widget will appear after sign in.
4. Sometimes you will see a "Fix Connection" to SharePoint
D2L Brightspace: Discussion Topics/Forums Not Displaying for Students
forums ... Question
Why can't my students see discussions forums/topics in D2L?
Overview
If students report that they cannot see a Discussion Forum or Topic, sometimes this is due to Availability or
Emergency Notification
notification ... and fire alarms.
SERVICE CATEGORIES
Area Emergency Call Button
Specific departments can request a button on Yealink IP phones to call for help, act as a pubic address system or notify others
No Logon Servers New Windows Computer
Question
I turned on my new Windows computer and it is not allowing me to login because there is no network/ WI-FI ?
Overview
State Assets:
The first time a computer is logged into for a
Zoom App Not Updating
If Zoom app is not updating or you are not on the current version of Zoom, please follow these directions. ... Question
My Zoom app is on an old version, how do I update it? My zoom app says it is up-to-date but it is not, how can I fix this?
Overview
This article is intended for State Assets only
Verification for Microsoft Multi-Factor Authentication Not Sending
device to make sure that notifications are turned on and that the notification method is set to allow phone calls, your authentication app, and your messaging app (for text messages) to send visible alert
Setup Outlook with a Department E-mail Account
Faculty and Staff: StarID@minnstate.edu
You may need to repeat step 11 again if it prompts for your login information. If not proceed to step 13
Click Finish
Close any open
D2L Brightspace: Export/Import a course package
course navbar.
Click the Import/Export/Copy Components link.
Select Export as Brightspace Package.
Click the Start button.
Check the box next to Select All Components. You will see everything
Alcohol Wise Student Login Issues
://starid.minnstate.edu/
Select the option Sign into profile and have them sign in with their StarID and Password
Click on the pencil next to Change StarID Notification email and click on your student MNSU
Perceptive Content / ImageNow Assign Web Role
Question
How do I assign a web role in ImageNow?
Overview
Navigate to Image Now
Login with StarID and StarID password
On the Left side under User Maintenance select Web
Search for
Forward to External Phone Number on Zoom Phone
Use this article to set up call forwarding to an external number from the Zoom Portal or Yealink desk phone. ... call-forwarding ... Phone.
Click the Settings tab.
In the Business Hours or Closed Hours section, click Edit next to Call Handling.
Note: To edit call handling settings for Holiday Hours, click Manage next to
MediaSpace - Create Recording
Question
How do I record videos through MediaSpace?
Overview
Navigate to https://mediaspace.minnstate.edu
Login using your StarID and Password
Click the Add New button
Click Kaltura
MavLife/Ready Education Course Integration Overview
usually update within 1 minute of signing into the app but may take up to 5 minutes for large amounts of data.
New data added will generate a notification.