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Adding and Managing Contacts in Zoom Phone

To add contacts that are not part of zoom phone yet, you must add the user as an external contact. ... zoom-phone ... How-To View the Contact Directory on Zoom App Sign in to the Zoom desktop client. Click the Contacts tab. Add a New Contact Sign in to the Zoom desktop client. Click the Contacts tab Click the add...

Changing Your Primary Number on Zoom Phone

Use this article to change your primary number for your Zoom Phone if you are linked to more than one phone number. ... zoom-phone ... Overview If you have more than one direct phone number, you can change which number is your primary number in Zoom Phone. Applies To: Faculty and Staff using Zoom Phone at Minnesota State...

Customizing Hold Music for Zoom Phones

Employees can select their own hold music or choose what audio message will be played to callers on hold. ... zoom zoom-phone zoom-app ... Overview This article provides instructions for employees to select or upload their own Music on Hold for Zoom Phone. This feature customizes what callers hear while they are on hold. How-To Change...

Enabling Live Transcription on Zoom Phone

This article explains how to enable live transcription for meetings and video calls. ... zoom zoom-phone ... Question How do I enable live transcription in Zoom? that automatically converts spoken words in a meeting into text in real-time, displaying the transcript as subtitles on the screen for...

Forwarding to External Phone Number on Zoom Phone

Use this article to set up call forwarding to an external number from the Zoom Portal or Yealink desk phone. ... zoom zoom-phone ... Question How can I forward my zoom calls to an external phone number? Overview Follow these steps to customize your call handling settings to forward to an external phone number that isn't part of...

Managing Call Handling and Voicemail Settings for Zoom Phone

Employees can customize how incoming calls will be handled and delivered to their Yealink desk telephone or Zoom app. ... zoom-phone zoom-app zoom-client ... Overview Employees can customize how incoming calls will be handled and delivered to their Yealink desk telephone or Zoom app. Many of these options are changed in the same Zoom settings web page...

Verifying StarID Contact Card to Fix Zoom SSO Error

How to resolve a Zoom SSO error when attempting to log in with Star ID and password ... zoom ... If you receive one of these errors when logging into either https://minnstate.zoom.us or your Zoom application on your device using your star ID and password: There are a couple of different...

Using SMS (Text Messaging) on Zoom Phone App

How to send and receive SMS messages using the Zoom Phone app. ... zoom-phone ... Question How can I send a test message using my Zoom Phone Overview This is intended for Staff and Faculty Zoom Phone accounts Only. This is not for Student Zoom Accounts. How to compose and send...

Making and Receiving Calls with Zoom Phone

This article will walk you through how to make and receive calls on the Zoom Phone from all platforms. ... zoom-phone ... Question How do I make and receive calls on my Zoom Phone? Sign in to the Zoom desktop client Click Phone Call a number using one of these methods: Number pad: Dial a number using the on-screen or...

Set Holiday Greeting on Zoom Phone

A Zoom Phone holiday greeting is a custom message played to callers during designated holiday hours. You can set it up in the Zoom web portal by managing your holiday schedule and uploading or... ... zoomphone ... Overview A Zoom Phone holiday greeting is an automated message played to callers during holidays or office closures. It’s set up in the Zoom Phone system and lets you share custom messages about...

Signing into Zoom on Chromebook Using University Account

zoom ... How-To Signing into and using Zoom: Zoom meetings can be accessed directly from a Zoom meeting invitation that has been sent to you. Additionally you can download the Zoom application from the...

Setting Personal Emergency Location on Zoom Phone

Zoom allows you to set your personal emergency location if you are working remote. ... zoom-phone ... Question How can I set my Emergency Address when I am working from home on Zoom Phone? Overview NOTE: DO NOT change the Emergency Address: If you have the Zoom App open and no location set, an icon...

Enabling or Disabling Do Not Disturb (DND) on Zoom Phone

How to Enable/Disable DO NOT DISTURB on your Zoom Phone, or Yealink Desktop ... zoom zoom-phone ... Overview This article provides instructions for employees to enable Do Not Disturb on Zoom Phone. Enabling Do Not Disturb (DND) will automatically send all incoming calls to voicemail. You can set...

About Zoom Phone International Calling and SMS/MMS Rates

Zoom phone international SMS and calling rates. ... zoom-phone ... Overview To view the international SMS and calling rates, please see Zoom's Website here https://zoom.us/billing/pbx/rates

Recovering Zoom Phone Voice Message

We are not able to recover deleted voice messages in Zoom Phone. ... zoom-phone ... Question Can I recover a voicemail that I deleted?  Overview Unfortunately, you can't recover a voicemail that's been deleted. You will receive an email notification with the voicemail...