Alerts, Referrals, Cases, and Progress Reports

The following article reviews reviews the different types of case closure labels faculty and staff use when closing a case following completion of student outreach.

This guide will instruct faculty on how to complete a progress survey.

This article instructs faculty on how to raise Ad-Hoc alerts and referrals, while also detailing the different types of alerts available.

This article will provide guidance on how to raise a referral to the Campus Hub using the "Issue an Alert" function within Navigate360 Staff. Only users with a certain level of permissions will be able to raise this referral. Assigned Advisors and Professional Academic Advisors as well as most student support staff areas (e.g. KIC, SSS/TRIO, MSP, DEI, Peer Financial Coaches) do have permissions to raise this alert.

This article shows faculty/staff how to view case comments and updates.