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Zoom App Not Updating
If Zoom app is not updating or you are not on the current version of Zoom, please follow these directions. ... zoom-phone ... . If Zoom app is not on the latest version 5.15.18551, or if Zoom App says it is up-to-date but you are on an old version, please follow these steps:
Open Software Center. Search > Software
Outlook - Export OST or Archive on Mac
. Please do not interrupt the process. The file it creates may be larger than 1GB in size. Our test case created a 2.68GB file and it took roughly ten minutes to complete. Your results may vary.
Request Help
MediaSpace - Create Recording
Question
How do I record videos through MediaSpace?
Overview
Navigate to https://mediaspace.minnstate.edu
Login using your StarID and Password
Click the Add New button
Click Kaltura
D2L Brightspace: Error uploading to Assignments or Content
Overview
When I am trying to upload into Content or an Assignments folder I am getting an error that says, "Oops there was a problem." What can I do to upload my file?
Resolution
The most
Verify that I am connected to the Always on VPN
Question
How do I know if I am connected to the Always on VPN?
Overview
There are a few ways to view this, but this is probably the easiest method:
In the notification area down near
D2L Brightspace: Change Name
Question
How do I change my name in D2L Brightspace? How can I use my nickname or preferred name in D2L Brightspace?
Overview
Your first and last name in D2L Brightspace comes from your
D2L Brightspace: Adding Feedback to Quizzes when Grading
Question
How do I add in individual feedback to students on quiz questions? When grading Quizzes, can I add feedback for a specific student?
Overview
You can provide overall feedback
D2L Brightspace: Export grades to spreadsheet
include all grade items in the export.
Click the Export to CSV or Export to Excel button.
A pop-up window will appear, when the export is complete, click the Download button.
The file will download
Change Your Name On Zoom
zoom-phone ... Question
How can I change my name on Zoom?
Overview
You can rename yourself on the Zoom clients and your account profile in Zoom to keep your name up to date across the platform.
Change
Zoom: Sign In on Mac with University Account
Upon selecting Continue, your web browser will open onto a MinnState sign on page. Enter your StarID and Password and select Sign On
NOTE: After 7 attempts, zoom locks your account
Remote Assistance Teamviewer
Question
How do I use remote assistance? What is TeamViewer? How do I download TeamViewer?
Overview
TeamViewer is the software we use to remotely connect to your PC to help solve tech issues
Setup Outlook with a Department E-mail Account
Question
How do I setup Outlook for a Dept email address that I have access to?
Overview
Click on the start button
Type Control Panel and Click on Control Panel
If needed in the upper
Accessing ISRS on University Owned Machine
Question
How do I access ISRS on my MNSU computer?
Overview
These instructions presume you are accessing ISRS on a machine from which you have previously used to access ISRS on campus
D2L Brightspace: Question Library
reuse within a course.
How can I use the Question Library?
As a best practice for storage, organization, and easy access, we recommend that you create all your questions using the Question Library
D2L Brightspace: MavPASS Leader or SCoT Observer Course Access
Question
My course is participating in the MavPASS program, how do I get the MavPASS Leader access to my course materials and classlist?
I am completing an observation with the Students