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D2L Brightspace: Share Announcements

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
shows you how to export an Announcement to a .zip file. You can then share the .zip file with others for import in to their courses. To export an Announcement: Click the Course Admin link

Record Voice Greetings for Zoom Phone

  1. Knowledge Base
  2. Phones, Conferencing, and Collaboration
  3. Zoom Phones
Question I want to record my own voice for a voicemail greeting, how can I do this? How do I record a greeting for a Common Area Phone? How can I record a voicemail greeting for a Call Queue

How to Install Office 365 for Students, Faculty, and Staff

  1. Knowledge Base
  2. Email, Calendar, and Storage
  3. Email
are summarized while setup files download in the background. Look for a progress bar or a message from your browser showing that the download is complete 6. Find and run the installer/setup file you

Change Your Name, Preferred Name, and Email Address in MavMAIL and other Systems

  1. Knowledge Base
  2. Email, Calendar, and Storage
  3. Email
Question How do I change my name or email address? Overview Faculty and Staff:  Changes to employee's official name, preferred name and/or email address are initiated through Human

MavPRINT Mobile Printing

  1. Knowledge Base
  2. Hardware, Device, and Printing Support
  3. MavPRINT
Question How do I print in from a browser on my laptop, tablet, or phone? Where is the MavPRINT mobile website? Overview How do I print from my Laptop? Login to the MavPRINT

Descriptive Video Services (DVS)

  1. Knowledge Base
  2. IT Professional Services
  3. Accessibility
Question How do I get help with Description Video Services (DVS)? Overview We currently have IT Solutions staff available to assist faculty in descriptive video services (DVS) - also known

Connecting to Krypton

  1. Knowledge Base
  2. Email, Calendar, and Storage
  3. Krypton
Question How do I connect to Krypton?  How do I use putty on my windows machine to connect to putty?  How do I access Krypton from my mac? Overview File Uploading: The hostname for the

eduroam Wi-Fi Network: Connect with a Chromebook (Chrome OS)

  1. Knowledge Base
  2. Network and Communication
if you want to save your password for future use. Download > It will say Loading Switch to the chrome:///net-internals/#chromeos tab Under "Import ONC File", Click on Choose File > Downloads

D2L Brightspace: Exporting Course Components

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
Question How can I export course materials and components? How can I back-up my courses? How do I share courses with colleagues? Overview Note: If you wish to copy your course to a new

How to Connect to MavLABS

  1. Knowledge Base
  2. Software and Application Support
  3. MavAPPS/MavLABS
Question How do I connect to MavLABS? Note: Multi-Factor Authentication is Required to Connect to MavLABS When loggin in, MavLABS requires Microsoft 365 multi-factor authentication using the

Connecting to eduroam with Windows 10/11

  1. Knowledge Base
  2. Network and Communication
  3. eduroam
Question How do I get eduroam to work? How do I login to eduroam? What Wi-Fi network should I use? For more information please visit our Eduroam Page. Overview eduroam is the

Installing Mathematica on Windows for a Personal Computer

  1. Knowledge Base
  2. Software and Application Support
the Mathematica installer for Windows. Go to your Downloads folder or where ever your browser or you download the file to. Double-click on Mathematica_13.1.0_BNDL_WIN_EXP. Note:  The file name

Installing and Running the Cisco VPN for Mac

  1. Knowledge Base
  2. Network and Communication
  3. VPN
Question Where is Cisco AnyConnect (Cisco VPN) on my Mac? Overview Cisco VPN is needed for student computers, and any macOS computer that need to use MavAPPs. MavAPPs is not reachable from

Remote Connection to a Common Desktop using WorkMSU - Windows

  1. Knowledge Base
  2. Network and Communication
file to the off-campus device on which you are working.   Click on the WorkMSU.rdp file you have downloaded to start Remote Desktop     The first time you run this file, you

StarID Password Reset

  1. Knowledge Base
  2. Accounts and Access
Question How do I reset my password? How do I reset my StarID password? Overview If you do not know your password, or your password is not working: Visit the website https