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Rebuilding Cache for Outlook

it-solutions ... Question Outlook is not updating my emails, how do I resolve this?  Overview Occasionally, it is necessary to rebuild the cache of an Outlook data file to resolve issues that are happening

Purchase Requisitions and Purchase Orders

This article covers purchasing procedures in Workday, including requisitions and purchase orders (POs). ... it-solutions ... , Purchase Orders, Change Orders, and Receipt Creation, are now done in Workday. There is no need to use Marketplace any longer for this process. View the Purchase Requisitions and Orders job aid for

Opening a Shared Document with OneDrive

it-solutions ... document has been shared with you Click on the Open button in the body of the e-mail   You will be brought to a login page shown below.  Type your StarID into the username field and click Next so

Printing to PDF File on Windows

This article goes over how one can print pdf files. ... microsoft-365 ... Question How do I print to a PDF file?    Overview Many Microsoft Office Apps and other apps can conserve printing by printing to a .PDF file.  Than you can upload, email, or keep a copy

Viewing or Reporting Changes to Technology Asset Records

How to view employee technology assets and report changes. ... asset-inventory ... other changes. View Technology Asset Records Log in to the IT Solutions Service Portal with your StarID@minnstate.edu and StarID password Click on your name in the upper right corner

Changing Default Ringtone on Zoom Phone

This article is intended for faculty and staff to change the default ringtone on your University Zoom Phone App ... it-solutions ... Question How do I change my default Zoom Phone ringtone on my Zoom app or my Yealink desk phone?   Overview Zoom Phone ringtone options and volume settings can be changed on the different

Changing Multi-Factor Authentication Verification Method to Microsoft Authenticator App

it-solutions ... authentication – notification” from the drop down menu. Click Confirm.    Now you're all set up to use the Microsoft Authenticator app to authenticate Microsoft 365 sign-ins! Have questions or having

Adding Video or Audio Feedback to an Assignments Submission in D2L Brightspace

it-solutions ... Express Capture through your web browser Option 1: Kaltura Capture First, create your video or audio feedback using the How to Kaltura Capture guide. Then, embed your video in the Assignment

Making and Receiving Calls with Zoom Phone

This article will walk you through how to make and receive calls on the Zoom Phone from all platforms. ... it-solutions ... Question How do I make and receive calls on my Zoom Phone?  Instructions Windows | macOS | Linux Make a call NOTES:     - There is no longer a need to dial 9 for an off-campus

Reporting Spam in Outlook

microsoft-365 ... Question How do I report a spam or phishing email?  Overview Microsoft Outlook Desktop App (Windows or macOS) There are two ways to report a phishing/spam email in the Microsoft Outlook

About Hardware Standards and Recommendations for Students

Find recommended and minimum hardware specifications for students at MSU, including supported devices, operating systems, and network requirements for academic use. ... it-solutions ... : Equipment owned and maintained by individual users.  Overview Minnesota State University, Mankato does not require students to have a personal laptop or desktop computer for enrollment. However, many

Recording Voice Greetings for Zoom Phone

Zoom phone has a built-in Recording options that allows you to record your own voice to set as a voicemail greeting. ... it-solutions ... Question I want to record my own voice for a voicemail greeting, how can I do this? How do I record a greeting for a Common Area Phone? How can I record a voicemail greeting for a Call Queue

Checking Voicemail on Zoom Phone

it-solutions ... Question How do I check my voicemail on Zoom Phone? How do I reset my voicemail pin?  Overview These document is intended for users to check their OWN voicemail or for users to check the

Requesting a RSO Email Account

it-solutions ... Question How can I make a student RSO account?  Overview RSO or recognized student organizations have to contact Student Activities.  They will put in a request for to generate an account

Configuring Zoom Personal Meeting Room For FlexSync Classrooms

it-solutions ... Question Dow do I configure my meeting room for FlexSync classrooms? Overview Start by going to minnstate.zoom.us Select Sign in Enter your StarID and Password