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it-solutions ... Question How do I get help with Description Video Services (DVS)? Overview We currently have IT Solutions staff available to assist faculty in descriptive video services (DVS) - also known

it-solutions ... Question Outlook is not updating my emails, how do I resolve this?  Overview Occasionally, it is necessary to rebuild the cache of an Outlook data file to resolve issues that are happening

it-solutions ... document has been shared with you Click on the Open button in the body of the e-mail   You will be brought to a login page shown below.  Type your StarID into the username field and click Next so

This article goes over how one can print pdf files. ... microsoft-365 ... Question How do I print to a PDF file?    Overview Many Microsoft Office Apps and other apps can conserve printing by printing to a .PDF file.  Than you can upload, email, or keep a copy

This article is intended for faculty and staff to change the default ringtone on your University Zoom Phone App ... it-solutions ... Question How do I change my default Zoom Phone ringtone on my Zoom app or my Yealink desk phone?   Overview Zoom Phone ringtone options and volume settings can be changed on the different

How to view employee technology assets and report changes. ... asset-inventory ... other changes. View Technology Asset Records Log in to the IT Solutions Service Portal with your StarID@minnstate.edu and StarID password Click on your name in the upper right corner

it-solutions ... authentication – notification” from the drop down menu. Click Confirm.    Now you're all set up to use the Microsoft Authenticator app to authenticate Microsoft 365 sign-ins! Have questions or having

it-solutions ... Question How do I request captioning? Overview Guidelines and information to submit your captioning request: Contact IT Solutions through one of the following: Self-Help

This article will walk you through how to make and receive calls on the Zoom Phone from all platforms. ... it-solutions ... Question How do I make and receive calls on my Zoom Phone?  Instructions Windows | macOS | Linux Make a call NOTES:     - There is no longer a need to dial 9 for an off-campus

it-solutions ... Express Capture through your web browser Option 1: Kaltura Capture First, create your video or audio feedback using the How to Kaltura Capture guide. Then, embed your video in the Assignment

microsoft-365 ... Question How do I report a spam or phishing email?  Overview Microsoft Outlook Desktop App (Windows or macOS) There are two ways to report a phishing/spam email in the Microsoft Outlook

Find recommended and minimum hardware specifications for students at MSU, including supported devices, operating systems, and network requirements for academic use. ... it-solutions ... : Equipment owned and maintained by individual users.  Overview Minnesota State University, Mankato does not require students to have a personal laptop or desktop computer for enrollment. However, many

it-solutions ... Question How do I check my voicemail on Zoom Phone? How do I reset my voicemail pin?  Overview These document is intended for users to check their OWN voicemail or for users to check the

Zoom phone has a built-in Recording options that allows you to record your own voice to set as a voicemail greeting. ... it-solutions ... Question I want to record my own voice for a voicemail greeting, how can I do this? How do I record a greeting for a Common Area Phone? How can I record a voicemail greeting for a Call Queue

Learn how to connect gaming consoles, smart assistants, streaming devices, and other smart technology to the campus Wi-Fi network. Request a device connection for supported devices. ... it-solutions ... Question How can I connect my Amazon Alexa, gaming console, or other smart device to the Wi-Fi on campus? Overview Many smart devices and gaming consoles are not designed to connect to