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Accessing ISRS on University Owned Machine

  1. Knowledge Base
  2. Data and Reporting
Question How do I access ISRS on my MNSU computer?  Overview These instructions presume you are accessing ISRS on a machine from which you have previously used to access ISRS on campus

Zoom Phone Assistant Frozen

  1. Knowledge Base
  2. Phones, Conferencing, and Collaboration
  3. Zoom Phones
If zoon phone widget is frozen on your computer screen try the below steps   Reinstall via the CleanZoom install steps below and let us know how it goes:   To remove Zoom

Resolving Issues with Wi-Fi Connectivity in Academic Buildings (Non State-Owned Devices)

  1. Knowledge Base
  2. Network and Communication
Overview With recent upgrades made to our Wi-Fi network, some Windows devices cannot connect to any campus Wi-Fi or have spotty in and out connections. To fix the problem you will need to update

Department Email Groups

  1. Knowledge Base
  2. Email, Calendar, and Storage
  3. Email
notice changes* with email groups, including new group names and a new structure. We’ll communicate with areas across campus as we transition to the new groups. Old groups may still be visible, but be

How to Print to PDF File on Windows

  1. Knowledge Base
  2. Software and Application Support
office365 ... copy on your computer than printing it. The procedure is similar on Mac devices.    Open the document to be printed. Click File in the upper left corner of the window and then select Print

Set Voicemail Greeting

  1. Knowledge Base
  2. Phones, Conferencing, and Collaboration
  3. Zoom Phones
Question How do I record my own voicemail greeting on Zoom Phone?  Overview You can change your voicemail greeting for your Zoom Phone from a computer or a web browser on a mobile device

Upgrade PC to Windows 11

  1. Knowledge Base
  2. Software and Application Support
you begin, as a precaution. Although we’ve experienced no data loss in our testing, it’s always best to be safe. The upgrade process is estimated to take around 2 hours if you are on campus, longer if

Outlook - Import Outlook OST or Archive on Mac

  1. Knowledge Base
  2. Email, Calendar, and Storage
  3. Email
Mac Archive.olm file then click Import Once your mail items have been imported, they will be available at the bottom of the left-hand column in Microsoft Outlook under the On My Computer section

MNSU Mac Printers

  1. Knowledge Base
  2. Hardware, Device, and Printing Support
  3. MavPRINT
Click the Add button to install the printer on the computer The newly installed printer should list in the pane with the other installed printers. Any non-network printers can be removed by

Installing and Running the Cisco VPN for Mac

  1. Knowledge Base
  2. Network and Communication
  3. VPN
Question Where is Cisco AnyConnect (Cisco VPN) on my Mac? Overview Cisco VPN is needed for student computers, and any macOS computer that need to use MavAPPs. MavAPPs is not reachable from

Zoom Web Conferencing Solution

  1. Knowledge Base
  2. Video and Digital Media
  3. Zoom
service, but they only hang around 180 days. See More Screen Sharing and Whiteboard Help You can share your computer screen or annotate on a whiteboard with Zoom. Note: instead of you are used to

Installing Software from Software Center on Windows

  1. Knowledge Base
  2. Software and Application Support
Question How do I install software from Software Center onto my computer?  How do I install SPSS on my workstation? Overview Open Software Center.  Note:  If you have questions on

Troubleshooting WorkMSU.rdp connection

  1. Knowledge Base
  2. Software and Application Support
This is caused when the customer uses the built-in remote desktop already installed on a computer instead of using the downloaded WorkMSU.rdp program. If the user sees the above message, follow

ISRS Login Issues

  1. Knowledge Base
  2. Software and Application Support
the ISRS/Uniface icon from your desktop - you can drag the icon to the Trash Bin  Reboot your computer. After a reboot the icon will reappear on your Desktop Attempt to login again   If you

MavPRINT Touchless Printing

  1. Knowledge Base
  2. Hardware, Device, and Printing Support
  3. MavPRINT
Release Station computer! Upload a file or document to print using MavPRINT Mobile Find a MavPRINT printer (locations) and scan the Touchless Printing QR code on the printer using your smartphone