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MFA: Phone call verification fails, unblock incoming phone numbers (Zoom, Cell Phone)

MFA phone call verification places phone calls to you. If those numbers become blocked, the call will not arrive. Unblock those numbers, or request that IT Solutions unblock it if it is a Zoom phone. ... zoom ... not blocked.  If this is blocked on your Cell Phone, unblock it there.  If the call isn't arriving at Zoom, create a ticket to IT Solutions, stating that MFA phone numbers are being blocked by Zoom. MFA Incoming Phone Number List: +1 (866) 539 4191 +1 (855) 330 8653, and +1 (877) 668 6536

FlexSync Classroom: Zoom Viewers Hearing a Constant High Pitch Squeal and other Microphone Issues

zoom ... Question How do I fix the zoom viewers hearing a constant high pitch squeal?  Overview In the rack at the teachers station find the Vaddio box. This rack is on the teaching side, and

FlexSync Classroom: How to Control your Camera

zoom ... your view by using the Pan & Tilt or Zoom options. Tap the Zoom PIP is off button to turn picture-in-picture on or tap the Zoom PIP is on button to turn picture-in-picture off.      Tap Swap to

FlexSync Classroom: Join Meeting Without Audio

zoom ... Question How do I join a zoom meeting without audio in a FlexSync Classroom?  Overview A frequent issue people encounter while teaching from a FlexSync Classroom is that they want to be able

Starred Contacts

Zoom App does not have a speed dial feature but it does have a similar feature that lets you quickly dial numbers you most common use. ... zoom-app ... Question How do I add a speed dial to the Zoom Soft Phone App?  Overview The Zoom soft Phone App does not have a speed dial feature but it does have a similar feature called starred contacts

FlexSync Classroom: How to End a Meeting

zoom ... Question How do I end a meeting in a FlexSync classroom?  Overview While in a meeting, the controls on the Zoom Touch Display will automatically hide after a few seconds. Tap the Zoom

Adding and Managing Contacts

To add contacts that are not part of zoom phone yet, you must add the user as an external contact. ... zoomphone ... Question How can I add an external contact or manage my contacts?  Overview How to view the Contact Directory on Zoom App: Sign in to the Zoom desktop client.  Click the

Set Voicemail Greeting

Zoom phone allows you to customize your voicemail greeting. ... zoomphone ... Question How do I record my own voicemail greeting on Zoom Phone?  Overview You can change your voicemail greeting for your Zoom Phone from a computer or a web browser on a mobile device

Phone Call Recording

Steps to record and manage Zoom Phone calls on App or Yealink desktop. ... zoomphone ... Question Can I record phone calls from my Zoom App or Yealink desk phone?  Overview Call recording is available in both the Zoom App and Yealink Desk Phone.  Zoom App:  To Record

FlexSync Classroom: Manage Participants

zoom ... Question How do manage participants such as manage a waiting room, or mute or unmute a participant?  Overview To manage your participants, tap your Zoom Touch Display to unhide the

Using Call Park

Call park allows phone users to place a call on hold and let another phone user resume the call from any phone or Zoom client. After parking a call, Zoom Phone generates a retrieval code. Any other phone user can use the retrieval code to resume the call. ... zoomphone ... Question How can I place a call on park and how can someone resume the parked call?  Overview How to park a call (desktop client or mobile app) Sign in to the Zoom desktop client or

Receive Call Queue Calls

zoomphone ... Overview If you are part of a call queue and you want to receive calls for that queue, please opt-in to receive calls by following the directions below.  Resolution Open the Zoom App

Respondus: Allow Live Proctoring with LockDown Browser

Question How do I use Respondus LockDown Browser during classes held on Zoom or Microsoft Teams? Overview To set-up Live Proctoring online with Zoom or Teams Meetings with Lock Down Browser

D2L Brightspace: Update the Instructor Profile widget on course homepage

Question What is the Instructor Profile widget? | How do I update the Instructor Profile widget in D2L Brightspace? | How can I add office hours or Zoom meeting info to the widget?  Overview

Transfer Active Call Directly to a Voicemail Box

zoomphone ... Question How can I transfer or forward a call directly to someone's voicemail box?  Overview Zoom Phone App:  When on an active call, select the Transfer button Type in the extension