Overview
This article is for employees who work remotely or work from home. It highlights the top technology resources and frequently asked questions about remotely accessing phones or online meetings, frequently used tools and software, technology help and support, and more.
Setting Up Home Wi-Fi
When bringing your work computer home, the first thing to do is ensure your Wi-Fi or wired internet is set up to connect to your home internet connection. Campus Wi-Fi networks are not available off-campus. If you have a desktop machine, you will need to use a wired connection (using an ethernet cable) or obtain a wireless dongle to connect to Wi-Fi. Contact the IT Solutions Center for help.
Frequently Used Tools
- Microsoft 365: Word, Excel, OneDrive cloud storage, and more apps.
- Microsoft Copilot: Official approved AI chat bot and assistant for work use.
- Workday: Timesheets, leave requests, reports, and more.
- OneDrive: Cloud file storage.
- Outlook (MavMail): Your University email.
- Microsoft Teams: Chat, meet, collaborate, and share files online with your team.
- Zoom: Online meetings and webinars.
- Zoom Phone: University phone system for employees with calls, SMS, voicemail and more available via the Zoom app or desk phone.
- D2L Brightspace: Learning management system for face-to-face, hybrid and blended, or fully online classes.
- Adobe Creative Cloud (must request an account): Graphic design software including Photoshop, Illustrator, InDesign, and more.
- Kaltura MediaSpace: Media management tool for uploading and editing videos, screen capture, and D2L Brightspace integration.
Accessing Campus Software and Networks
Online Training
Online Technology Help and Support
IT Solutions offers tech help in person, over the phone, or online all year long.
FAQ
I have a state-owned computer and device, can I bring it home?
Yes, state-owned laptops, desktops, monitors, keyboards and mice can be brought home and used remotely.
Can I work from my personal device?
Yes. You are not required to work just from your state-owned device. We encourage you to keep university data and the campus community safe by practicing good cybersecurity habits.
How do I connect to software like ISRS, ImageNow, Web Accounting, the Integration Server, and more from home?
Connect to campus tools and software like ISRS, ImageNow, and more from home using WorkMSU. WorkMSU is an easy way to virtually access a comprehensive collection of campus software and services remotely. Use WorkMSU off-campus from a personally owned or work computer.
Can I access my desk phone and voicemail off campus?
Yes. Your university phone is powered by Zoom Phone, which is available via the Zoom app on your computer, laptop, or mobile device. Call, text, and check your voicemail by logging into your University Zoom account.
Can I hold or participate in meetings online?
Yes. Use Zoom or Microsoft Teams to host online meetings on any device, including your mobile phone. All students, staff, and faculty have university accounts. If a meeting is hosted in a Zoom enabled room on campus, you can join the room remotely by joining the Zoom meeting. External users, such as community members and business partners, can also join meetings as a guest.
How can I collaborate with my team remotely?
Use Zoom and Microsoft Teams to connect on meetings with video, voice, and screen sharing on any device. Microsoft Teams includes instant messaging, file sharing and collaboration, project management, and more.
How can I use specialty software I typically use in a computer lab on campus?
MavLabs allows you to virtually access specialty software in campus computer labs, like ARC GIS, CAD, labs for geography, physics, biology, and more. Want to request a lab or lab software available on campus be added to MavLabs? Submit a ticket to IT Solutions.
How do I access MavLabs for University software?
MavLabs allows you to log in to select on-campus computer labs from your own computer, wherever you are, to access specialty academic software for Microsoft Windows, like SPSS, R-Studio, ArcGIS, CAD programs, programming editors, database servers, Microsoft Access, geography labs, physics, biology, and more. Get started with MavLabs
How can I get technology support remotely?
IT Solutions provides virtual support in addition to in-person support. Visit Maverick One Stop for support articles and resources, to submit a ticket or chat online, or view our hours. Or, give us a call at 507-389-6654.
I'm an advisor, how do I move my advising meetings to online?
Advising related meetings should utilize MavConnect and Zoom.
Is there a resource to record content, events, or do live broadcasting?
IT Solutions Video, Digital Media, and Broadcasting Services are available to support your online teaching and working by helping you capture and produce quality content. We can help you with:
- Livestreaming (lab or in-classroom demos)
- Promotional content
- Lecture capture
- Campus tours, virtual presentations, digital events, and more
Still Need Help?
Visit the IT Solutions Center page to view current hours, locations, and contact information.