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Controlling Desk Phone (Yealink) Calls Using The Zoom App
Call Control replaces Cisco Attendant Console to be able to control the same call from a desk phone and/or the Zoom app simultaneously.
This can be very helpful for managing calls most conveniently ... Question
Is there a way to use the Yealink phone and control the call using the Zoom app to record, hold or transfer a call?
Instructions
The Zoom App and Yealink phone can be linked
D2L Brightspace: Editing Groups
Question
Questions related to article here
Overview
You can edit group enrollment in the Groups tool. To edit group enrollment:
Click the Communication drop down menu on the course
In-Call Functions & Features on Zoom Phone
Question
How can I get familiar with how to transfer, hold or record a call?
Overview
In-Call Functions and Features
Mute/Unmute: Mute or unmute your mic.Keypad: Display a dial pad to
Enroll New iPhone in Multi-Factor Authentication
Question
I received or bought a new iPhone. How do I setup multi-factor authentication with it?
Overview
Steps below to enroll your iPhone in MFA
On your iPhone, navigate to the App
D2L Brightspace: Remove/Hide D2L Brightspace Courses with Inactivation
Brightspace courses with a few clicks using the Brightspace Courses self-service tool. An inactive course is hidden and not accessible to both Students and Instructors.
Note: If you want to
Activate StarID With Personal E-mail Address
Question
How to Activate StarID With Personal E-mail Address
Overview
Navigate to https://starid.minnstate.edu/ .
Note: After StarID activation, your credentials should be
Remote Desktop Direct Setup on Windows
Question
How do I connect to my campus Windows desktop when I'm off campus using a Windows machine?
Note: Multi-Factor Authentication is Required to Connect to Remote Desktop Direct
When
D2L Brightspace: Share Announcements
There are two steps to sharing an announcement with a department or group of faculty in D2L Brightspace:
Export an Announcement
Import the Announcement
Export an Announcement
This step
07/14/2023 Perceptive Content Client Upgrade
Note: The latest version as of 07/17/2023 is 7.9.0.281 in Software Center!
The upgrade to perceptive content has been completed. A quick reminder that there is a client update that needs to be
Record Voice Greetings for Zoom Phone
Question
I want to record my own voice for a voicemail greeting, how can I do this? How do I record a greeting for a Common Area Phone? How can I record a voicemail greeting for a Call Queue
Outlook Errors Profile Removal
errors.
Click the Type here to search area located in the bottom left-hand corner of your screen
Type Control Panel and click on the app to open.
Choose Mail (32-bit)
Note: If your view
Perceptive Content / ImageNow Client Install
This article goes over the steps to install Perceptive Content / ImageNow Client ... Client http://my.mnsu.edu/imagenow/help.html Getting Help, use your Star ID to log in and find the client install link).
Login as local Administrator to computer.
Grant "Write" access to the
Accessibility Features in Zoom Phone
available on the Zoom app (laptop or desktop computer) or the Zoom mobile app (Android or iPhone). Live Transcript will caption the conversation which allows you to have a transcript of a call and can
Zoom SSO Error
How to resolve a Zoom SSO error when attempting to log in with Star ID and password ... different possible reasons you are getting an error message when you attempt to log into zoom.
Are you a registered student for this semester? Only actively enrolled students can access Zoom.
If
Linking LinkedIn Learning Videos in a D2L Brightspace Course
Question
How do I link videos from LinkedIn Learning into D2L?
Overview
We strongly recommend that you add language in your syllabus or D2L course that directs students to create their