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Outlook Emails - Delivery Delay
Question
Why are some emails being delayed when sending?
Overview
·Safe Links is a Microsoft feature that in part provides scanning and verification of links in email messages. The Pre
Perceptive Content / ImageNow Assign Web Role
Question
How do I assign a web role in ImageNow?
Overview
Navigate to Image Now
Login with StarID and StarID password
On the Left side under User Maintenance select Web
Search for
Set Delegation Zoom Phone
Question
How can I set delegation in Zoom Phone?
Overview
Follow these steps if you want to be a delegator and assign another phone user to make and receive calls on your behalf
Removing Malware with Malwarebytes' Anti-Malware Software
quarantine ... have malware on your device, please Contact IT Solutions.
To download Malwarebytes for your personal device, follow the steps below.
Installation and Usage
1) Download the Malwarebytes free
How Can I Use LanSchool?
What can I use LanSchool for?
What computer labs have LanSchool? ... quizzes and voting.
For a full list of features, please visit this website
Currently, we have six computer labs on campus with LanSchool installed. These labs include:
Armstrong Hall 203
Windows Printer Installation Verification
Question
How do I check if my network printer is installed correctly on my windows machine?
Overview
To request access to a network printer for a windows machine or PC, please contact the
Alcohol Wise Student Login Issues
Question
How do I get support for issues with Alcohol-Wise
Overview
An error may occur during login to the Alcohol-Wise class from Student Health Services. If their primary contact email
Malware Removal - Personal Devices
Question
I have malware on my computer, how do I remove it?
Overview
NOTE: Free version of Malwarebytes cannot be used at MSU. If you have a state asset and think you may have malware on
Zoom App Not Updating
Question
My Zoom app is on an old version, how do I update it? My zoom app says it is up-to-date but it is not, how can I fix this?
Overview
This article is intended for State Assets only
Disabling SMS (Text Messages) on Zoom Phone
How can I disable the ability to send and receive text (SMS) messages to my university phone number on the Zoom app? ... Question
Can text messaging be disabled on my Zoom Phone for my university phone number?
Overview
Upon request by the employee, SMS Text Messaging can be disabled for a Zoom Phone university
Outlook - Export OST or Archive on Mac
Question
Questions related to article here
Overview
With Microsoft Outlook open, choose File
Choose Export from the menu bar
Check all boxes and click continue
Choose a location to
MediaSpace - Create Recording
Question
How do I record videos through MediaSpace?
Overview
Navigate to https://mediaspace.minnstate.edu
Login using your StarID and Password
Click the Add New button
Click Kaltura
Verify that I am connected to the Always on VPN
Question
How do I know if I am connected to the Always on VPN?
Overview
There are a few ways to view this, but this is probably the easiest method:
In the notification area down near
Change Default Ringtone on Zoom Phone
This article is intended for faculty and staff to change the default ringtone on your University Zoom Phone App ... Question
How do I change my default Zoom Phone ringtone on my Zoom app or my Yealink desk phone?
Overview
Zoom Phone ringtone options and volume settings can be changed on the different
Change Your Name On Zoom
Question
How can I change my name on Zoom?
Overview
You can rename yourself on the Zoom clients and your account profile in Zoom to keep your name up to date across the platform.
Change