Articles, videos, printable guides for training, release notes, standards and processes related to our service management application (service portal) TeamDynamix.
This article is to help train new TeamDynamix knowledge base editors on the basics of their role.
This page contains the latest release notes for TeamDynamix, including new features, enhancements, bug fixes, and other important updates.
This article shows how to add related articles to a knowledge base article to quickly link readers to other related materials.
Learn how to create or edit knowledge articles in TeamDynamix. If you don’t have access, submit a request for assistance with creating or updating articles.
This article shows how to delete or archive a knowledge article.
Identify when to document issues, FAQs, and process changes, plus best practices for keeping articles up to date.
This article is for employees who manage content in the knowledge base. It describes how knowledge article owners can update their articles that are due for review. Knowledge articles have set review dates (usually every year or less) so that content is accurately maintained and stays up to date.
Creating or updating articles in Maverick One Stop? Here’s a quick guide to the roles and process for getting content published.
Learn how the Draft Status and Status fields work together in Maverick OneStop (TeamDynamix) to show where a knowledge article is in the review and publishing process.