Services A-Z (45)

# Symbols A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

#

3D Printing

• 3D printing for students
• 3D printing for faculty

A

Accessible Technologies

• Accessibility review
• Accommodation Consulting
• Document Conversion
• Media Captioning
• Media Digitization Services

Application Hosting

• Servers, storage, databases, applications, software and services

Application/Software Development

• Application software development

Asset Management

• Computer tagging and inventory
• Surplus computer equipment
• Computer equipment secure disposal
• Technology moves

B

Business Analysis

• Consultation services
• Technology innovation
• Technology integration

C

Card Access to Doors/Buildings

• MavCARD access to buildings and doors.
• Automated door access
• Computer lab access
• MavCARD supported services

Classroom Exam Test Scanning

• Scantron (form 4521) scanning and reporting

Classroom, Lab, and Learning Space Technology and Support

• FlexSync
• Classroom technology
• Computer labs
• Audio-video systems

Computer Operating System Installation

• Windows and macOS operating system installation
• Standard University software installation

D

Data Integration and Import

• Data integration between applications.

Data Warehousing and Analytics

• Data warehouse to collect and store identified data elements
• Microsoft Power BI reporting

Digital Signage

• Informational displays
• Digital billboards

Document Imaging, Electronic Forms, and Business Workflow

• Perceptive Content (ImageNow) software
• eForms and document workflow services

E

eCommerce Event Registration

• Web-based event registration
• Electronic payment services

Email (MavMAIL), Calendar, and Teams

• MavMAIL email and calendar
• Microsoft 365
• Teams

Emergency Notification

• StarAlert - Text message notifications
• Emergency broadcast
• Computer pop-up notifications
• Campus emergency phones
• Area emergency call buttons

F

Faculty Development

• Instructional design
• Faculty professional development
• Center for Excellence in Teaching and Learning (CETL)
• Technology Training

File Storage

• Server file storage (personal and departmental)
• OneDrive, MavDISK, Teams, SharePoint

G

Get Help

The Quick-Ticket Submission option creates a general ticket to IT Solutions. It is a great option for any issues not found under Service categories. This option allows anyone to get tech support, whether they have an Minnesota State Mankato account or not, since login is not required.

I

Information Security Risk Management

• Information security incident response
• Security awareness training
• Information risk management

Instructional Design Support

• Instructional design and technology consulting
• Quality Matters

L

Learning Management System (D2L Brightspace) Support

• D2L/Brightspace student support
• D2L/Brightspace faculty support
• Course creation
• Instructional design
• Manual student enrollments
• Professional development

Learning Space Design and Support

• Consultation and design of classrooms and labs
• Computer operating system and app software consultation
• Classroom rental services and customized software training
• Virtual software (Virtual Labs)

Link Shortening

• Simplify URL links
https://link.mnsu.edu/

M

Microsoft 365 (Office)

• Microsoft 365 apps and support
• Microsoft Office ProPlus downloads
• Shared mailboxes
• Flow and Power Automate support
• Departmental accounts

N

Network and Connectivity Management

• Wi-Fi (eduroam)
• Networking
• VPN

O

P

Printing for Employees

• Employee printers and printing
• Printer support

Printing for Students (MavPRINT)

• Student Printing (MavPRINT)
• Print from all devices
• Black and color laser printing

R

Reports

• Provide data and reports for university information and decision making.

S

Shared Services

• CRM Shared Services
• Online orientation

Sharepoint

• Collaboration, communication and storage
• Eforms, workflows, lists, and chat

Software and Application Support

• Software installation, support, and troubleshooting
• Virus removal
• MavAPPS
• ResTech Services

Submit a Quick Ticket

Submit a ticket without needing to log in.

T

Technology Purchases

• Retail store - computers / supplies
• University Procurement

Technology Repair

• Dell, Apple, Microsoft warranty repairs

Technology Tools for Teaching and Learning

• Teaching and learning software
• Lecture and screen capture
• Invigilation / anti-plagiarism
• Online surveys

Telephone, Voicemail, and Cell Phone

• Telephones
• Cell phones
• Conference calling
• Voicemail

U

User Account Management (Including Log-In and Multifactor Authentication)

• StarID Account Management
• Multi-factor authentication
• incorrect or duplicate StarID

V

Video and Digital Media Production

• Creative and promotional video production
• Media and digital production
• Podcasting and audio recording

Video Conferencing

• Zoom
• Teams
• FlexSync
• Virtual classrooms

Video Streaming, Broadcasting, and Recording

• Event recording
• Live broadcasting and streaming of university events
• Podcast and audio recording and hosting
• Spectrum/Charter television channel 191/826
• 360 Video

W

Website Services Support

• Official website creation consulting and editing support